6/10 Okay
J
Travelled with partner
10 May 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff friendly. Nice and convenient to the beach and to Albufeira old town. Unfortunately when we were checking in we were told that the main pool was closed for renovation. Although this didn't spoil our holiday completely, as we were close to the beach anyway, I felt it would have been nice to been told this before arriving. One of the main reasons we booked this hotel was because it has a pool so as you can imagine our disappointment to hear it was closed. We spent some time around the closed pool to sunbathe but this was not relaxing as there were workers drilling and making lots of noise so we were unable to relax. It would have been nice to know that the pool was closed before arriving, and there was no mention of any reimbursements. Some money off our stay or some drinks at the bar would have been nice.
J
Stayed 5 nights in May 2024