The room was neat looking, but when you open the door of the room and natural light comes in, the floors were full of dirt and dust! The bottom of my socks were filthy after walking in the room and relaxing. The housekeepers were lazy and very inattentive! The first morning I asked for coffee from her cart and she said they were out, then she said she would go to the office and look. I observed her talking to one of the other residence and when I opened my door to ask for a bath mat, she said the office was out of coffee. (she never went to the office!) The third day I was asked if I needed anything and we asked for replacement towels. We handed her two bath towels, one hand towel, and two wash cloths. Later when I decided to hang them up, we didn't get a hand towel back. The room was comfortable, but the lighting is poor. I was there over the weekend, so I won't get into the noise from the neighbors partying!