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Reviews of Howard Johnson by Wyndham Albany

2 out of 5
Howard Johnson by Wyndham Albany
1614 Central Ave, Albany, NY

Reviews

6.8
Rating 10 - Excellent. 219 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 212 out of 1003 reviews" "
Rating 4 - Poor. 141 out of 1003 reviews" "
Rating 2 - Terrible. 132 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jawdat, fairfax

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt unsafe and was extremely filthy, with no trash bins provided in the room or bathroom. We only managed to stay for a couple of hours as the conditions were unbearable.
Stayed 1 night in Apr 2024
Response from Hojo Albany on 14 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvementsto ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this hotel exceeded my expectations.
Stayed 1 night in Apr 2024
Response from Hojo Albany on 9 Apr 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had cockroaches
Stayed 2 nights in Mar 2024
Response from Hojo Albany on 28 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

6/10 Okay

THOMAS

Stayed 1 night in Mar 2024
Response from Hojo Albany on 10 Apr 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price.
Stayed 3 nights in Mar 2024
Response from HojoAlbany on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

2/10 Terrible

Helena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, finger nail clippings on floor, dust and bug carcasses, light above bathroom sink encrusted with funk of some sort. Would not recommend this, you can see daylight under door, poor maintenance didnt feel comfortable even to shower due to unclean conditions of place.
Stayed 1 night in Feb 2024
Response from HojoAlbany on 5 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Panfilo

Travelled with family
Liked: Cleanliness
nice hotel for the price
Stayed 3 nights in Feb 2024
Response from HojoAlbany on 9 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located on a strip with many other hotels. I drove past it think it was a competitor.
Stayed 1 night in Feb 2024
Response from HojoAlbany on 9 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Latoya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean hotel great services I will definitely stay again .
Stayed 2 nights in Jan 2024
Response from HojoAlbany on 24 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
Was a great stay as always.
Stayed 1 night in Jan 2024
Response from HojoAlbany on 24 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

2/10 Terrible

donald

Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and a lot of shopping to do in Albany.
Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

6/10 Okay

Paul

Business traveller
Stayed 1 night in Jan 2024
Response from HojoAlbany on 18 Jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.

4/10 Poor

Stavros

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023
Response from HojoAlbany on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. I am sorry that your experience did not meet your expectations; please allow me to expressmy sincerest apologies

4/10 Poor

Rebecca

Business traveller
Disliked: Amenities, property conditions & facilities
Sheets were dirty, had some type of food spilled on them. Restaurant closed and whatever little breakfast they had wasn't available until 7am
Stayed 1 night in Dec 2023
Response from HojoAlbany on 19 Dec 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Rundown and smelled
It was very run down and smelled like pot. The heat set to 90 and was still cold. Remote barely worked and the staff was rude.
Stayed 1 night in Dec 2023
Response from HojoAlbany on 19 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HojoAlbany on 19 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HojoAlbany on 19 Dec 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Blood, really?
I will never book this location for my crew again, there was blood on the bedsheet.
Stayed 4 nights in Nov 2023
Response from HojoAlbany on 4 Dec 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would say the bus customer service that ever had very friendly staff the room was clean
Stayed 1 night in Nov 2023
Response from HojoAlbany on 14 Nov 2023
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Large rooms. Comfy beds. Very clean
Stayed 1 night in Nov 2023
Response from HojoAlbany on 11 Nov 2023
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

6/10 Okay

Gloria P., Levittown

The bed was good
Stayed 1 night in Nov 2023
Response from HoJoAlbany on 6 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

raphael albert

Liked: Cleanliness
Disliked: Staff & service, amenities
The receptionist at check in was dismissive and unhelpful, i believe she was over work and tired.
Stayed 1 night in Nov 2023
Response from HoJoAlbany on 6 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Jaheel

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023
Response from HoJoAlbany on 5 Nov 2023
We appreciate your time in filling out our online survey, Howard Johnson Inn. We value your business and the feedback from our visitors. We had a great time having you stay with us, and we hope to see you soon!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
It was in a run down condition and our room was at the back of the building with a whole wing of unusable rooms. Throughout the night there were cars coming and going in the parking lot
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel did its job to keep me comfy while on my short trip to Albany.
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shanqiua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rafael

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nancy

Stayed 2 nights in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Osama

Liked: Staff & service
Disliked: Property conditions & facilities
I expected a nicer room. But, perhaps the price point was low and I shouldn’t have expected more.
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Lin

Fair place. The room is clean and quite.
Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shameisha

Stayed 3 nights in Oct 2023
Response from RAJ on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michael, Branchburg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: The room was very clean and spacious. Had concerns on security of the car, but nothing happened and it was all good. Cons: The outside building is a bit run down, breakfast is a joke, gym isn't open. I know it's a 2 star motel, and I just needed it for 1 night, but I won't be staying here again.
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 16 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

2/10 Terrible

Azem

Stayed 1 night in Oct 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to I87
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 15 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excellent

James

Liked: Staff & service
The front desk clerk was very helpful, quite room for a friday night.
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 14 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

2/10 Terrible

Linda

Buckets to catch water all over ver the place. Place was gross. No updates or fixing basic structure done in decades. Place was dirty and seedy
Stayed 2 nights in Oct 2023
Response from HoJoAlbany on 12 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 10 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Good

Miguela

Stayed 3 nights in Oct 2023
Response from HoJoAlbany on 10 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

6/10 Okay

Jeanette

Travelled with family and small children
Overall our stay was quick so the hotel was a good option. However, the room had and old smell and the heater, and phone were not working. The staff allowed for an early check in so we were thankful.
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 9 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HoJoAlbany on 9 Oct 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. Wevalue our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon

2/10 Terrible

Clément

Stayed 1 night in Oct 2023
Response from HoJoAlbany on 5 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us

6/10 Okay

Michael Raso

Travelled with family and small children
Liked: Staff & service
Room was well maintained but AC unit was from the 80s. Something i was surprised still worked. Loud and dusty.
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 3 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

4/10 Poor

Mala

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was old, not updated at all. Very noisy at night and they did not even clean the room.
Stayed 2 nights in Sep 2023
Response from RAJ on 5 Nov 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from HoJoAlbany on 4 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

4/10 Poor

Kristen

Disliked: Staff & service, property conditions & facilities
The hotel was is direspair, smelled horrible and was old. Only plus was the sheets seemed to be clean.
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

2/10 Terrible

Berrin

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
Room had a rusty smell, we had to keep the door open to get fresh air. My husband had horrible allergies and had to stay in bed to recover the following day. It is run down hotel, needs a lot of improvements.
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
So bad we left in the middle of the night. The first room we had was filthy! The couch was disgusting and stained. Pulled out the bed in the couch for our son and found dirty socks, spoons and garbage. Requested a room change, the 2nd was equally as bad. Pull out had no sheets, someone's glasses were in there, garbage....nasty all around. Half of the light bulbs were broken and the rug was all wet from the fridge. Never again! We drove 3 plus hours home at midnight
Stayed 1 night in Sep 2023
Response from HoJoAlbany on 2 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements