Club Sun Heaven - All Inclusive provides a seaside retreat where guests enjoy beach bar service and garden surroundings. The property offers free in-room WiFi, while children can participate in supervised activities or take advantage of bicycle rentals.
Reviews
6.06.0 out of 10
Popular amenities
Pool
Breakfast included
All-inclusive
Spa
Free Wi-Fi
Restaurant
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Located in Alanya, Club Sun Heaven - All Inclusive is near a private beach. Illusion Event Hall and Alanya Archeological Museum are cultural highlights, and some of the area's landmarks include Sarapsa Hani Fortress and Milli Egemenlik Stadium. Travelling with kids? Consider Alanya Aquapark and Sealanya. Visit our Alanya travel guide
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475
What's nearby
Kleopatra Beach
10 min drive - 15.7 km
Alanya Aquapark
12 min drive - 18.3 km
Konakli Clock Tower
1 min drive - 1.9 km
Konakli Mosque
1 min drive - 2.3 km
Sarapsa Hani Fortress
2 min drive - 2.7 km
Getting around
Antalya (AYT-Antalya Intl.)
113 min drive
Restaurants
Robert's Coffee
17 min walk
Sancak Cafe
3 min drive
Robinhood Latino Club
9 min walk
Yemen Kahvesi
18 min walk
akdeniz restaruant
12 min walk
About this property
Club Sun Heaven - All Inclusive
Luxury all-inclusive property by the sea
Take advantage of a free breakfast buffet, a nightclub and a beach bar at Club Sun Heaven - All Inclusive. Indulge in a body treatment, a body scrub and a facial at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a poolside bar and a garden.
Other perks at this property include:
3 outdoor pools and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
Bike hire, airport drop-off service (surcharge) and supervised childcare (surcharge)
A lift, a 24-hour front desk and massage treatment rooms
A vending machine, a billiards/pool table and newspapers in the reception
Room features
All 358 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
Sofa beds and free extra futons
Showers, free toiletries and hairdryers
LCD TVs with satellite channels
Wardrobes/cupboards, balconies and electric kettles
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Buffet meals, snacks and select beverages included
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 20 metres
Street parking available
24-hour airport drop-off shuttle on request for a surcharge
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
4 bars/lounges
A beach bar
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
3 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Indoor pool
Karaoke
Nightclub
Playground
Waterslide
Family friendly
3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
In-room sofa bed
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Waterslide
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Full-service spa
Body scrubs
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa treatment rooms
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
5 floors
7 buildings
Banquet hall
Built in 1997
Designated smoking areas
Room amenities
Bedroom
Free extra futon
Premium bedding
Twin sofa bed
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 31 October and 26 April.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Airport shuttle fee: EUR 25 per person
Airport shuttle fee per child: EUR 25 (up to 11 years old)
In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Club Sun Heaven Resort Antalya
Club Sun Heaven Resort
Club Sun Heaven Antalya
Club Sun Heaven All Inclusive Hotel
Club Sun Heaven Resort Alanya
Club Sun Heaven Alanya
Club Sun Heaven All Inclusive Alanya
Club Sun Heaven All Inclusive
Club Sun Heaven Hotel
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Club Sun Heaven All Inclusive All-inclusive property
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Club Sun Heaven All Inclusive
All-inclusive property Club Sun Heaven - All Inclusive Alanya
Alanya Club Sun Heaven - All Inclusive All-inclusive property
All-inclusive property Club Sun Heaven - All Inclusive
Club Sun Heaven - All Inclusive Alanya
Club Sun Heaven
Sun Heaven Inclusive Inclusive
Sun Heaven Inclusive Inclusive
Club Sun Heaven - All Inclusive Alanya
Club Sun Heaven - All Inclusive All-inclusive property
Club Sun Heaven - All Inclusive All-inclusive property Alanya
Frequently asked questions
Does Club Sun Heaven - All Inclusive have a pool?
Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.
Is Club Sun Heaven - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Club Sun Heaven - All Inclusive?
There is free parking nearby.
What time is check-in at Club Sun Heaven - All Inclusive?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Club Sun Heaven - All Inclusive?
Checkout is at noon.
Does Club Sun Heaven - All Inclusive provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 25 per person applies.
Are there all-inclusive benefits at Club Sun Heaven - All Inclusive?
Yes, the property is all-inclusive.
Where is Club Sun Heaven - All Inclusive located?
This family-friendly Alanya property is located by the sea, within 2 mi (3 km) of Konakli Clock Tower, Konakli Mosque and Sarapsa Hani Fortress. Sealanya and Alaettinoglu Cultural Park are also within 3 miles (5 km).
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Reviews
Club Sun Heaven - All Inclusive Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey.
Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Jarich
Stayed 8 nights in May 2022
6/10 Okay
Malene
17 Jul 2024
Disliked: Cleanliness
3 stars only
Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Malene
Stayed 5 nights in Jul 2024
4/10 Poor
Enis
5 Aug 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Enis
Stayed 7 nights in Jul 2024
2/10 Terrible
Verified traveller
4 Jul 2019
Disliked: Cleanliness, staff & service, amenities
Very dirty ,and only Rusisk speakers No arther launguege.
Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
Verified traveller
Stayed 3 nights in Jun 2017
2/10 Terrible
Verified traveller
28 Jun 2017
Disliked: Staff & service, room comfort
Ei kiitos enää
Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
Verified traveller
Stayed 12 nights in Jun 2017
4/10 Poor
taija, espoo
4 Jun 2017
Liked: Staff & service
Paljon venäläisiä
Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska.
Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon.
Mycket bra mat.
Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk.
Bra med aktiviteter varje kväll. Disco på stranden.
Åker gärna tillbaka.
Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете
Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya