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It is an old property, but it was clean, and staff was friendly. The breakfast needed some help. They had run out of waffle mix, I was told, and that is about the only thing my sons eat. Other than that, we enjoyed our stay, and we would go back.
Yukiko
Stayed 1 night in Apr 2024
Response from Hotel Management on 5 Apr 2024
Thank you for giving us an insight into your stay at our hotel. Please accept our sincere apologies. We have passed along your comments to the owners and will make changes. Next time you visit us, we will ensure your son gets a delicious waffle! We appreciate you taking the time to write a review for us.
You can hear everything that’s no privacy horrible
kleybis
Stayed 1 night in Feb 2024
Response from Hotel Management on 2 Mar 2024
I'm sorry you had such a poor experience. That is not the norm at The RiverWalk Inn and we strive to do our best. Please accept my sincere apologies. We apologize for the dissatisfaction you had with our hotel. Once again, we are disappointed that your experience with us was not up to the mark.
Thank you for staying with us and we are glad to hear you enjoyed your stay.
10/10 Excellent
Brian
10 Dec 2023
Brian
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Thank you for staying with us.
10/10 Excellent
Elizabeth A.
8 Dec 2023
Elizabeth A.
Response from Hotel Management on 9 Feb 2024
Thank you for staying with us.
2/10 Terrible
Ryland
7 Dec 2023
Ryland
Stayed 1 night in Dec 2023
Response from Hotel Management on 9 Dec 2023
Please accept our sincere apologies for the dissatisfaction with your stay. This is not the norm at the RiverWalk Inn. We are disappointed we missed the mark. Thank you for taking the time to write a review.
Property and room were very clean. Staff was very nice and helpful. Hotel was convenient and close to nearby food and beverage! Would definitely stay here again.
Tony
Stayed 1 night in Nov 2023
Response from Hotel Management on 19 Nov 2023
It makes us very happy to know that you will return. Thank you for describing your stay so that future guests can experience it. We appreciate your business.
It was a small hotel that had great reviews. We were passing thru town. It has been remodeled. Our room was super clean and the bed very comfortable. I would definitely stay again!
rhonda
Stayed 1 night in Nov 2023
Response from Hotel Management on 7 Nov 2023
We are delighted to know you will return. We cant wait to see you again! We strive to do our best and we are happy that we were able to provide a comfortable stay for you. Thank you for staying with us. Have a great day.
Clean and convenient. Freezer needed defrosting. Light over bed didn't work.
robert
Stayed 2 nights in Oct 2023
Response from Hotel Management on 20 Oct 2023
We are glad you had an overall good stay with us. Thank you for letting us know about the freezer and light upon check out. It allowed us to fix the problem. Thank you for your business!
10/10 Excellent
Brad
14 Oct 2023
Brad
Stayed 1 night in Oct 2023
Response from Hotel Management on 3 Nov 2023
We are very happy to know you enjoyed your stay! Thank you for leaving a review.
10/10 Excellent
Peter
12 Oct 2023
Peter
Stayed 2 nights in Oct 2023
Response from Hotel Management on 2 Nov 2023
We are thrilled to know you enjoyed your stay! Thank you for staying with us.
I liked that it was clean and walkable to just about everything. I didn’t like the loud music that was playing. Not sure if it was another guest or coming from the hotel. It sounded like it was in my room.
Sharon
Stayed 2 nights in Oct 2023
Response from Hotel Management on 13 Oct 2023
Our apologies for the music disturbance. We did discover that it was from another guest and took care of the issue. Thank you for letting us know about it. We appreciate your business and are happy that you had a good overall stay.
8/10 Good
Susan
10 Oct 2023
Susan
Stayed 1 night in Oct 2023
Response from Hotel Management on 11 Oct 2023
Thank you for staying with us!
10/10 Excellent
Weldon
9 Oct 2023
Weldon
Stayed 1 night in Oct 2023
Response from Hotel Management on 31 Oct 2023
Thank you for that perfect score review! We appreciate your business.
10/10 Excellent
Carol
8 Oct 2023
Carol
Stayed 1 night in Oct 2023
Response from Hotel Management on 29 Oct 2023
Thank you for that perfect score rating! We appreciate your business.
4/10 Poor
Maureen
Travelled with partner
7 Oct 2023
Disliked: Amenities
I felt the property was overpriced or what you got. The room smelled musty or smoky or something strange. You could hear every step someone took above you and there was a clickng noise all night long - maybe a boiler or something? Coffee was tasteless and breakfast was nothing but bagels, hard boiled eggs and cereal.
Maureen
Stayed 1 night in Oct 2023
Response from Hotel Management on 11 Oct 2023
Please accept our sincere apologies. Here at the RiverWalk Inn we strive to do our best and we are disappointed we missed the mark. We have addressed the issues and made changes. Thank you for taking the time to let us know about the issues.
Very friendly staff. Great property. I would stay here again
Tamarah
Stayed 1 night in Oct 2023
Response from Hotel Management on 5 Oct 2023
We love hearing that you would stay at our Inn again. It is the best compliment you could give us. Thank you for staying with us. We hope you have a great day.
Celebrated our 37th Anniversary here It was awesum
We were celebrating our 37th Wedding Anniversary. Very Very Clean. Location was perfect being next to the water. Walking distance to any where you want to go.. Staff was wonderful.. Nice updated rooms
Katherine
Stayed 1 night in Sep 2023
Response from Hotel Management on 3 Oct 2023
Thank you for choosing us as your Anniversary celebration. We appreciate you taking the time to let us know what your was like. We are delighted that you loved our hotel.
It is in a great location. The first day the bagels were not fresh, a little hard. The next day the breakfast was good.
Gregg
Stayed 2 nights in Sep 2023
Response from Hotel Management on 3 Oct 2023
Please accept our sincere apologies. We will make sure to have a conversation with our staff members to make sure the bagels are fresh. Thank you for letting us know about this problem. We are happy that you had a good overall stay with us. Thank you for your business.
The hotel was noisy in the evening. I could hear walking above me and tvs around me. There was not place to lay out items on the bathroom vanity and there was no closet.
Charles
Stayed 1 night in Sep 2023
Response from Hotel Management on 5 Oct 2023
Thank you for your feedback. We strive for a great experience for all our guests, and we are sorry we didn't meet your expectations.
Very clean, even the windows! which easily slide open & are easy to lock; it's a big deal with me. I like the rustic furniture & flooring. There's a hair dryer, fridge and coffee maker. The room felt spacious, maybe because it's not cluttered with a large credenza, microwave, and closet. There are hooks & hangers on the walls and I liked seeing my clothes hanging where I could see them. There is a microwave in the common area along with an ice machine. They do recycling of certain materials. Host and staff are friendly and knowledgable about the area. I look forward to staying here again.
Dianne
Stayed 3 nights in Sep 2023
Response from Hotel Management on 22 Sept 2023
We are very happy that you enjoyed your stay. Nothing makes us happier than knowing we were able to provide a comfortable stay for you. Thank you for describing your stay in so much detail. Have a great day!
The toiletries were not coherent and the bottles were already used. Noisy ac. Breakfast was ok
gita
Stayed 1 night in Sep 2023
Response from Hotel Management on 21 Sept 2023
Please accept our sincere apologies for the dissatisfaction with our hotel. This is not the norm at the RiverWalk inn and we strive to do our very best. We are very sorry that we did not meet the expectations. Thank you for staying with us and taking the time to let us know about your experience.
Staffs are very friendly and helpful! My family had a blast staying there visiting pogosa spring first time in our lives! Hotel is clean, toiletries are fully stocked! TV has Netflix and all these other streaming platforms which is a big plus for my dad! We enjoyed the Hot tub and sauna the first night there. It was spacious, clean and quiet. My mom loves it!! Breakfast are provided for guests and the coffee is always fresh and delicious. Only comment my sister made was that there’s no sausage or bacon lol but I don’t eat meat so the breakfast was fabulous for me. I especially love the waffle making machine. I will definitely come back to this specific inn for future visit :)
Anka
Stayed 2 nights in Sep 2023
Response from Hotel Management on 19 Sept 2023
Thank you so much for that fantastic review. We love the way you pointed out the details of our hotel. It makes us very happy to know that you enjoyed your stay. We will bring up the suggestion to add sausage and bacon to our owners. See you soon!
We are thrilled that you enjoyed your stay. We will let our hard-working staff know that they made a difference in your stay. Thank you for choosing to stay with us.