Vending machine

Reviews of Motel 6 Alamogordo, NM

2 out of 5
Motel 6 Alamogordo, NM
251 Panorama Blvd, Alamogordo, NM

Reviews

6.6
Rating 10 - Excellent. 228 out of 965 reviews" "
Rating 8 - Good. 245 out of 965 reviews" "
Rating 6 - Okay. 225 out of 965 reviews" "
Rating 4 - Poor. 122 out of 965 reviews" "
Rating 2 - Terrible. 145 out of 965 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best motel 6 I’ve been too. It is clean and customer service was great. The room has clean sheets. The bathroom is okay. It was comfortable to stay with.
Stayed 1 night in Apr 2024

8/10 Good

Kristine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The property was clean. Front desk was kind and helpful. There was restaurants, drug stores and a grocery store very close by.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Staff was very friendly, check-in was quick and easy. Room was clean. Have stayed here before and will stay here again.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi ThomasWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Deborah

Travelled with family
Liked: Staff & service
Disliked: Amenities
The front desk was friendly. It was quiet. The parking lot was very well lit. Felt very safe. Sheets, pillows and towels were good and in great shape. The only thing I could really complain about is it looked like the room was due for a deep clean. The room overall was clean just looked like a few things had been overlooked for a while. Overall a great place to stay the night while traveling
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Deborah, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

ROBERT

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Manager was very helpful getting my wifi to work.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Robert,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

2/10 Terrible

Gabriela

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 23 Apr 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very noisy area and the room doesn’t block out any of it.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Teresa, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

6/10 Okay

Patrick, Elgin

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Overall it was ok. The staff were nice. The floor was sticky as if someone mopped up a soda. The neighborhood was run down. There seemed to be a long teemed customer who stood by his car, which was by our door and smoked a lot. The smoked seeped its way into room. I had a dog which made the hotel nice. There wasn’t anywhere to walk the dog. All asphalt or rocks. If the owner would invest in a small dog yard the place would be a perfect cheaper hotel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Patrick, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Argelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi ArgeliaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 19 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

YU CHIN

Stayed 1 night in Mar 2024
Response from Customer Care Team on 4 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Felicia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was fantastic however the room conditions were terrible. The room was dusty, holes in the corner of the floor boards, bathroom latch was broken so the door would not close properly. The white walls were brown due to not being cleaned especially areas where people touch on door/ light switches. Hole behind the beds and crumbs everywhere as if no one cleaned after the previous people that stayed. The bathroom toilet seat was stuck together so you had to physically touch the seat the separate it from the lid. I would not recommend this place at all, stayed with children.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Felicia, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

john

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk. Very kind and helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi John, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

8/10 Good

Karin

Travelled with pets
Liked: Cleanliness, staff & service
Stayed here for a week to explore the area. Room was comfortable and relatively clean. Management and staff are super friendly and helpful! Bed is very comfortable and linens are soft, clean, and enjoyable. Great showers and water pressure was excellent Felt safe being here. Would definitely stay here again.
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

4/10 Poor

Rodney, Menomonee Falls

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in room, very small, each bed touches a wall
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Rodney, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024
Response from Customer Care Team on 29 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Heather

Stayed 1 night in Feb 2024
Response from Customer Care Team on 16 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good, outside needs some work.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Ankush

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to visit White Sands, friendly staff, quiet, clean and safe
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 6 Feb 2024
Hi Ankush,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Josephine

Stayed 1 night in Jan 2024
Response from Customer Care Team on 11 Jan 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we found you
This was our first stay at the Motelb6 in Alamogordo. We are glad to have found them. The room was nice, we felt safe and parking was very convenient. We expect to stay again when we have the opportunity
Stayed 1 night in Dec 2023
Response from Nancy Y. on 16 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

David.

Stayed 2 nights in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

David

Done
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 4 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in and tidied up the room and got us clean towels. Cleaning staff is always so friendly.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi AnaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

Kevan

Disliked: Cleanliness, property conditions & facilities
Got check in had dinner went to take a shower nothing but a tickle of water got a new room great shower!! Went to call and tell the lobby phone dead,went to lobby said wake me up at 6:00 call me on my phone. I woke up this morning at 7:15 thanks so much. How hard is it that anyway?? No these place all suck I will not stay at Budget thinking about getting a freaking tent do that way for a while!!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Kevan,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 1 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy acess tv easy to use
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2023
Response from Customer Care Team on 20 Dec 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean affordable rooms and friendly front desk service.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi CynthiaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 8 Nov 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 2 Nov 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 28 Oct 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 25 Oct 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 was just fine
perfectly fine experience in a Motel 6. It was clean, prices appropriately, convenient.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi DavidThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Shae Z.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Motel 6 win!
Quiet place. Quick check in. Very nice host.
Stayed 1 night in Oct 2023
Response from Team6 on 12 Oct 2023
Thank you Shae for your review. Have a blessed day.

8/10 Good

Trishia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Customer Care Team on 30 Sept 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Michael

Stayed 2 nights in Sep 2023
Response from Customer Care Team on 17 Oct 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Chris

Liked: Cleanliness, staff & service
Older hotel but clean.
Response from Brand Experience Team on 29 Sept 2023
Hi Chris, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2023
Response from Team6 on 20 Sept 2023
Thanks Aaron for staying at Motel 6.

6/10 Okay

Annette

Liked: Staff & service, room comfort
Safety
The room was clean. The only complaint is the door latch was broken. Had to fix it but just did extra stuff to the door to feel safe. Really needs to be improved on security latches.
Stayed 1 night in Sep 2023
Response from Team6 on 20 Sept 2023
Thanks Annette for bringing the issue to our attention. We will make sure it is fixed asap. Comfort , cleanliness and safety of our guest is our priority.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great with extended check out. For a stay half the cost of any other hotel despite this being a motel, it was great. Nothing spectacular but all we needed was clean, a bed and an easy path for our two dogs. I would stay here again if we come out to do more white sand hiking.
Stayed 1 night in Sep 2023
Response from Team6 on 10 Sept 2023
Thank you Joseph for your taking time to leave a wonderful review. My staff will be very much encouraged by this response. They work hard to make sure our guest have a pleasant stay. We will see you again. Thanks

10/10 Excellent

Betty

Stayed 3 nights in Aug 2023
Response from Customer Care Team on 26 Sept 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff being polite and friendly.
Stayed 1 night in Aug 2023
Response from Team6 on 1 Sept 2023
Thank you Edgar for staying at Motel 6.

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 29 Aug 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

8/10 Good

Rickey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I asked for a room that didn't smell.I got a smoked in room.A staff member seemed to be snooping
Stayed 1 night in Aug 2023
Response from Team6 on 1 Sept 2023
I would like to apologize for the inconvenient . We will check with our staff for the issue. Thank you for staying at Motel 6.

10/10 Excellent

Joe, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Team6 on 25 Aug 2023
Thank you Mr.Joe for staying at Motel 6 Alamogordo. We will see you again.

10/10 Excellent

Betty

Stayed 1 night in Aug 2023
Response from Team6 on 1 Sept 2023
Thank you Betty for staying at Motel 6 .

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Customer Care Team on 2 Aug 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team