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"No issues with the room in terms of cleanliness and was cleaned upon request at any time. Staff majority were helpful and kind and welcoming. Location for me was perfect as i enjoy being a bit further away from the haram to enjoy local residency life too but would say a bus service catering to those staying to access the haram would be beneficial however overall for me not an issue. By taxi around 10 minute drive and not too costly either. "

"I was in that location, but the refuse you have no any booking with us so I can’t stay there and this is a scam and I also request for my refund, my all money still no one contacted me"

"Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun. A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way...