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"While the hotel amenities and spaces are nice and enjoyable, you will never check in on time, this is our 4th times staying there and everytime we wait atleast 1 hour to get our room, and mostly you dont get what you paid for i.e balcony, pool view, king bed...etc"

"The hotel restaurant (Macha Pitchu) was amazing. The family room was really comfy and presented. The kids really enjoyed their stay"

"Nice atmosphere in this hotel, good service and kind staff. "

"A very friendly staff and good location."

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday into a beautiful and memorable experience. A special thank you as well to the spa staff, whose care and service added another layer of relaxation and luxury to her stay. I am sincerely grateful to everyone involved for making my mother’s birthday so elegant, seamless, and unforgettable. I would wholeheartedly recommend The Ritz-Carlton to anyone seeking a stay defined by excellence, grace, and truly outstanding service."

"Highly recommend it very clean, great breakfast "

"I love everything about this Hotel. Professional staff and excellent survice. The Massage was great too."

"The resort is very nice. There are several pools, one has a swim up bar. Of course there is also the Dead Sea. Staff there will help you with ‘mud’ so you leave the Sea feeling great. This service is free! We ate at two restaurants- the Italian and the Lebanese. Both were really good, the Italian was excellent!"

"Breakfast was very good"