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"I booked and confirmed a suite by phone, but when I arrived, they had given it to someone else. They offered me a “dirty” room instead, which was unacceptable. The bathroom had a leak from the bidet, the towels were very old, and when I asked for face towels, they left them on the floor outside the door! There were no large towels for the shower, and the shower was dirty. Totally unprofessional and disappointing — I paid for a suite and got a dirty, poorly maintained room. Not recommended at all."

"great location, close to Al ain mall rooms very clean staff very welcoming "

"Its top notch very good place I will like to visit again "

"This is an excellent hotel with exceptional staff particularly in the restaurants. I stayed for nine nights (for work) and ate in the hotel most nights but the terrific buffet had so many options it never got dull. The breakfast is wonderful and the pool was lovely. I will definitely stay here again."

"Great stuff "

"This the best option."

"We want a place to just chill and relax before we headed home, and this was the perfect place"

"Everything was so clean and beautiful. The staff was wonderful. We had a great time."