Holiday Homes in Akumal

"The property was absolutely amazing! Clean and beautiful! "

"Boutique charm with excellent management: This hotel has a wonderful boutique vibe and several standout features. The beach is beautiful, with well-maintained palapas and chaise lounges. Unfortunately, we visited during sargassum season; while the staff worked hard to clean the beach, nature ultimately won. We loved that the room had a fan (as we prefer it over AC) and a surprisingly soft, comfortable mattress—a rare find! Communication with Tony, the manager, was quick and very friendly from check-in to checkout. One note for future guests: we asked the hotel to call a taxi and were charged $23 USD for a 5-minute ride. While the "taxi mafia" is a known issue throughout Quintana Roo and not the hotel's fault, it did mar the end of our stay."

"Our room has a beautiful view of the ocean, the food was pretty good and the were very friendly and helpful."

"This resort was great! The staff were incredible from the bars, restaurants, and entertainment! Too many great people to mention so go check it out for yourself!"

"This is our 3rd year going there. Because we have had such an amazing experience the previous two times we had been there. All the staff from the Bar tenders, wait staff, activity staff, the trolley drivers, and house cleaning were absolutely amazing!! The food was so delicious! The only complaint we had was trying to get smaller bills so we can tip the staff. There seemed to be a shortage on $1 bills We are already planning on going back there next year. We have highly recommended to all our friends and family. You totally treat us like kings and queens. Was wonderful the staff made it so relaxing, the only decision we had to make was what to eat and drink.😊 the Bar tenders and waitresses were so amazing the would usually have a drink for us even before we ordered . That was so shocking because they are taking care of so many guests. 😊"

"The property its self is so beautiful and very high secured. For all inclusive I hoped for better food. But all in all a great experience. "

"Resort was Amazing !! Food was Amazing !! Staff was second to None!!"

"Our stay at Grand Sirenis Riviera Maya Resort & Spa was absolutely amazing from check-in to check-out! From the moment we arrived, everyone was so attentive and welcoming. The resort itself is beautiful and incredibly clean, you can really tell they take great pride in maintaining the grounds. Every area felt well cared for and relaxing. The staff were truly INCREDIBLE. Guest services consistently checked in on us, and since we booked through Expedia, we even received a complimentary hydrotherapy spa experience, which was such a nice touch. At dinner each night, the staff always made sure we were happy, and the service at every restaurant was top-tier. Our favorite experience was Carnal—the show and the food were both AMAZING and definitely a highlight of our trip! But the person who truly made our stay unforgettable was Isaias, the bartender at Sambay. He went above and beyond for my boyfriend and me, providing exceptional service and making every visit so fun and memorable. Overall, this resort was nothing short of perfect. If you’re thinking about going—DO IT. You won’t regret it! "

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons of staff there, many idling together and chatting and nearly a full contact sport to get coffee, water and a place setting. Buffet staff are an organizational disaster. Grounds are nice. Rooms large and nice. Maid service spotty. No one seemed to notice a drawer in my room had completely come off. So some nice things but you likely can do better for the price."