In-room safe, desk, blackout curtains, free cots/infant beds

Reviews of Super 8 by Wyndham Medina

2 out of 5
Super 8 by Wyndham Medina
5161 Montville Dr, Medina, OH

Reviews

7.8

Good

Rating 10 - Excellent. 211 out of 700 reviews" "
Rating 8 - Good. 278 out of 700 reviews" "
Rating 6 - Okay. 139 out of 700 reviews" "
Rating 4 - Poor. 47 out of 700 reviews" "
Rating 2 - Terrible. 25 out of 700 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Ken Gandhi on 12 Mar 2024
Dear Todd,Thank you for taking the time in leaving us a review and feedback on our property

8/10 Good

KENNETH, GREELEY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was abysmal. Only sweets or waffles. Terrible.
Stayed 1 night in Mar 2024
Response from Ken Gandhi on 12 Mar 2024
Dear Ken,Thank you for taking the time in leaving us a review and feedback on our property

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clock that made a lot noise and had to unplug it. Breakfast was a little weak. Still was a great value for the price
Stayed 1 night in Mar 2024
Response from Ken Gandhi on 5 Mar 2024
Dear Tim,Thank you for taking the time in leaving us a review and feedback on our property.

4/10 Poor

Yvonne

Disliked: Cleanliness, property conditions & facilities
Loud water dripping sound above woke us up in the middle of the night and sheets had cigarette holes burned in them.
Stayed 1 night in Feb 2024
Response from Ken Gandhi on 28 Feb 2024
Dear Yvonne,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations , I will be sure to send this information to our housekeeping Dept. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

10/10 Excellent

Kathie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night due to a snow storm. Easy check in Friendly staff and clean. Breakfast was good.
Stayed 1 night in Feb 2024
Response from Ken Gandhi on 28 Feb 2024
Dear Kathie,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Kodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in Feb 2024
Response from Ken Gandhi on 28 Feb 2024
Dear Kadie,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Todd

Business traveller
I stayed here for business and was looking for a cheap and decent place to stay. This fit the bill
Stayed 1 night in Feb 2024
Response from Ken Gandhi on 12 Feb 2024
Dear Todd,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Ron

Travelled with partner
This hotel fits the bill for a cheap overnight stay. We always book this hotel.
Stayed 1 night in Jan 2024
Response from Ken Gandhi on 1 Feb 2024
Dear Ron,Thank you for taking the time in leaving us a review and feedback on our property.

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Breakfast was good. Shower was cold not even a touch of warm water.. needless to say it woke me right up. Overall it’s worth the stay if your adventuring to Thristy Cowboys..
Stayed 1 night in Jan 2024
Response from Ken Gandhi on 24 Jan 2024
Dear Richard,Thank you for taking the time in leaving us a review on your stay with us.

6/10 Okay

Niquita

Travelled with family and small children
Liked: Amenities
First when we arrived they didnt have a room assigned to us, so front desk had to call to get us a room number, I went to the room that was assigned to us i noticed a door hanger on it so I decided to knock, glad i did because someone was in there. Second they had to find us another room which was on the first floor thank god because they dont have elevator and the first room assigned to us was on the second floor and we had alot of stuff. Next the beds are not comfy at all, they are hard. The first night I started to itch real bad which was different I turn the light on to check the bed it was lot of short hair pieces on the sheets,my mom had to go to the front to get me some clean sheets. The breakfast was okay the heat in the room blows real good and the tv channel selection was real good. The price was good but next time ill stay at a bigger hotel
Stayed 2 nights in Jan 2024
Response from Ken Gandhi on 24 Jan 2024
Dear Niquita,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

6/10 Okay

Elizabeth

Stayed 1 night in Jan 2024
Response from Ken Gandhi on 1 Feb 2024
Dear Arthur,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Rita

Stayed 1 night in Jan 2024
Response from Ken Gandhi on 12 Jan 2024
Dear Rita,Thank you for taking the time in leaving us a review and feedback on our property

10/10 Excellent

Joseph, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ken Gandhi on 2 Jan 2024
Dear Joe,Thank you for taking the time in leaving us a review and feedback on our property

8/10 Good

Raymond, Columbus

Stayed 1 night in Dec 2023
Response from Ken Gandhi on 24 Jan 2024
Dear Ray,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to fix any problems (including a luggage issue I disovered after check in). Additionally, they corrected an error by Expedia, who marked the room as mobile-accessible but did not relay to the hotel. Only real property issue was the room lacked working electrical outlets. I had to recharge my phone and use the coffee maker in the bathroom. Parking was a breeze as we could park near the building, a plus for my wife. And the night manager handed me a towel on my way in from my car when it started raining. Overall, a good value when on a budget. Comfy beds!
Stayed 1 night in Dec 2023
Response from Ken Gandhi on 2 Jan 2024
Dear Thomas,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly Staff. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ken Gandhi on 2 Jan 2024
Dear Mary,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to grandkids and affordable, clean lodging.
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 1 Dec 2023
Dear Beth,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a last minute stay
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 24 Nov 2023
Dear Amber,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

cheryl, East Aurora

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly and the room was very clean. I wouldn’t stay longer than a night. It’s very basic and inexpensive so for an overnight it was fine.
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 22 Nov 2023
Dear Cherly,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly Staff. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 22 Nov 2023
Dear Patricia,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 22 Nov 2023
Dear Charles,Thank you for taking the time in leaving us a review and feedback on our property.

6/10 Okay

Rejean

Travelled with partner
The room was fine, and breakfast was good.
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 16 Nov 2023
Dear Rejean,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
My first hotel stay in a very long time
I was really looking forward to my arrival. One thing that bothered me was that the bed was a lot firmer than I was used to. The first night was a little rough. The second night, I dropped back to one pillow and I slept a lot better. I haven't had the need to stay at a hotel for quite some time, but all in all I enjoyed my stay. I was having some trouble figuring out the TV, so I went to the desk to ask for some help. A few minutes later, a gentleman came to my room and got my problem all straightened out. Also, I really enjoyed the continental breakfast. It was a great way to start my day.
Stayed 4 nights in Nov 2023
Response from Ken Gandhi(GM) on 16 Nov 2023
Dear Rebecca,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly manager. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE
One of the cleanest places we have in for awhile.The bed was comfy,it was quiet around there and the check-in as very easy.
Stayed 1 night in Nov 2023
Response from Ken Gandhi(GM) on 7 Nov 2023
Dear Kathy,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Kellie

Liked: Staff & service
Staff was friendly and helpful, but the hotel is isolated
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 1 Nov 2023
Dear Kellie,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly Staff. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi(GM)

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 30 Oct 2023
Dear Charles,Thank you for taking the time in leaving us a review and feedback on our property

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 28 Oct 2023
Dear Anonymous,Thank you for taking the time in leaving us a review and feedback on our property

10/10 Excellent

Joseph, Brunswick

Travelled with family
Liked: Amenities, property conditions & facilities
Clean
Stayed 7 nights in Oct 2023
Response from Ken Gandhi(GM) on 28 Oct 2023
Dear Joseph,Thank you for taking the time in leaving us a review and feedback on our property

10/10 Excellent

Joseph, Brunswick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 24 Oct 2023
Dear Joseph,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

DEZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 24 Oct 2023
Dear Dez,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 16 Oct 2023
Dear Anonymous,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 16 Oct 2023
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Stephanie

Response from Ken Gandhi(GM) on 16 Oct 2023
Dear Stephanie,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 7 Nov 2023
Dear Robert,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

Rachel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a weird odor to it, but it faded after being in the room for a little while. Otherwise it was very comfortable, clean and well worth the money. Breakfast was great as well, good options and a good variety.
Stayed 3 nights in Oct 2023
Response from Ken Gandhi(GM) on 13 Oct 2023
Dear Rachel,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to our housekeeping. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

8/10 Good

James

Travelled with family
Liked: Staff & service, property conditions & facilities
I booked a one night stay with the family at this Super 8 hotel by Wyndham in Medina on the way to Cleveland for a concert. The price of the hotel along with the stars and reviews online convinced me to give it a try. In truth, the price was right and the hotel was cozy. You get what you pay for. The property is a little run down and could use a upgrade but the staff is proud of their hotel and do their best to spruce it up with lots of flowers and smiles. Overall worth the money but expectations should be tempered. Enjoy.
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 11 Oct 2023
Dear James,Thank you for reviewing us on Expidia.comWe are truly delighted that you had an entertaining and amazing experience and most importantly, the friendliness and attention provided by our caring team.I shall pass on your compliments to Staff Member whom it will be a great source of inspiration.We look forward to welcoming you back at Super 8 by Wyndham Medina OH again soon.Thank you.Warm regards,Ken Gandhi(GM)

4/10 Poor

Maria Luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I booked a two nights. Arrived at the property late and not even an hour sleep, I already got bites from bed bugs.
Stayed 2 nights in Oct 2023
Response from Ken Gandhi(GM) on 10 Oct 2023
Dear Maria,We did call are pest control. Couldn't find any bed bugs.Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to our housekeeping Dept. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few little things that needed fixing
Stayed 1 night in Oct 2023
Response from Ken Gandhi(GM) on 10 Oct 2023
Dear William,Thank you for taking the time in leaving us a review and feedback on our property

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ken Gandhi(GM) on 9 Oct 2023
Dear Michael,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

DAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Ken Gandhi(GM) on 27 Sept 2023
Dear Dawm,Thank you for taking the time in leaving us a review and feedback on our property.Super 8 By Wyndham

10/10 Excellent

Ryan

Stayed 1 night in Sep 2023
Response from Ken Gandhi(GM) on 11 Oct 2023
Dear Ryan,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
it was great service overall
Stayed 1 night in Sep 2023
Response from Ken Gandhi(GM) on 25 Sept 2023
Dear Adriana,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly Staff . I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ken Gandhi(GM) on 25 Sept 2023
Dear Tara,Thank you for taking the time in leaving us a review and feedback on our property.

6/10 Okay

Tony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not so great
When I searched we were looking for a hotel with a pool and some how this one didn't I we didn't realize it until we got there. That was probably my fault for not confirming before a made the reservation. This hotel doesn't have an elevator and my wife and mother-in-law have mobility issues. Our mother in law couldn't even visit in our room. Tablet and watch found in drawer from previous guest …. made us wonder how well the cleaning staff actually cleaned. Burn marks on bed sheets in one room. Comforter had rips in it.
Stayed 2 nights in Sep 2023
Response from Ken Gandhi on 7 Sept 2023
Dear Tony,Thank you for returning all of the devices.Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

10/10 Excellent

Katelyn

Stayed 1 night in Sep 2023
Response from Ken Gandhi on 7 Sept 2023
Dear Katelyn,Thank you for taking the time in leaving us a review and feedback on our property.

8/10 Good

H.

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I was going. The staff person at check in was very friendly and helpful.
Stayed 1 night in Aug 2023
Response from Ken Gandhi(GM) on 30 Aug 2023
Dear H,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly Staff. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms smelled like it had previous water damage that was not properly taken care of. Very dirty. Blankets had burn holes. Breakfast was minimal.
Stayed 1 night in Aug 2023
Response from Ken Gandhi on 23 Aug 2023
Dear Kelly,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to our housekeeping & maintenance Dept . Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Ken Gandhi

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, property conditions & facilities
Simple and easy on the check book!
Stayed 1 night in Aug 2023
Response from Ken Gandhi on 22 Aug 2023
Dear Mike,Thank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

ROGER

Stayed 1 night in Aug 2023
Response from Ken Gandhi on 22 Aug 2023
Dear RogerThank you for taking the time in leaving us a review and feedback on our property.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for great price!
Clean and quiet! We had a wonderful overnight stay. Hotel was clean and comfy!
Stayed 1 night in Aug 2023
Response from Ken Gandhi(GM) on 16 Aug 2023
Dear Victoria,Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, free breakfast with waffles, free wifi and friendly manager. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.Sincerely,Ken Gandhi