Akassia Aqua Park Tours and Activities

Staff very professional, nice and friendly

One of the Best Hospitality Experiences Ever Our stay at Amarina Hotel was truly excellent from start to finish. Guest Relations Mr. Rahim followed up with us from the first day of booking, which made a great first impression. Check-in was smooth, and we were generously upgraded to a room with pool and sea view — thanks to Mariam at reception. The aqua park is perfect for kids and adults and is heated, which is a big advantage. The main pool is also heated and spacious. The beach is clean, sandy, and well maintained. Pool bar service was excellent — thank you Khaled. Room service was very good, and the creative bed decorations were a lovely surprise for the kids. Food variety is outstanding, with different cuisines offered daily. The Italian restaurant was amazing, the Indian restaurant was good, and the Asian restaurant was okay. Special thanks to Executive Chef Ahmed for his extra care, including a lunch bag on our travel day and a fruit basket. Appreciation also to Moustafa, Moataz, and Ahmed for their friendliness and great service in the restaurants. Overall, the hospitality was exceptional with zero issues during our stay. This will definitely not be our last visit. Special thanks again to Mr. Rahim for making our vacation unforgettable.

General increase of staff hospitality skills including language skills