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Reviews of Pacific Resort Aitutaki

5 out of 5
Pacific Resort Aitutaki
Amuri, Aitutaki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 72 reviews" "
Rating 8 - Good. 11 out of 72 reviews" "
Rating 6 - Okay. 4 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location and property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer the adult only resorts to avoid young noisy children on our holidays but this was a fabulous experience otherwise.
Stayed 2 nights in Mar 2024

10/10 Excellent

Panteha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have traveled all over the world. But I must say, this hotel exceeded our expectations. The service was excellent. View from our room was a painting. Overall it worths every penny to stay here. We will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the lagoon. Food was exceptional and service top notch.
Stayed 5 nights in Feb 2024

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The see view rooms were really nice as well as the location on the nice beach. Friendly staff and good service. The restaurant has a nice atmosphere but the food quality not the best.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the GM was amazing and super accommodating. Best accommodation on the island by far. Great rooms, great views.
Stayed 4 nights in Nov 2023

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pacific resort from 2nd to 5th of October. We were picked up at the airport by James who organised us and all of our bags onto the shuttle bus for the short ride to our accommodation. He was cheerful and very helpful and informative from greeting us at the airport, right up until we were taken to our room. The staff at the resort were all very kind, helpful, patient and friendly. The food was lovely, and we particularly liked the changeable "menu of the day", as it offered different options, especially for those staying a while. Rooms were comfortable, clean and had all the amenities expected of a luxury resort, and was finished in a Polynesian style which was nicely decorated and furnished. The resort is a little pricey, but for a special occasion in paradise is worth saving up for. Our only regret is that we couldn't stay any longer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Holly

Stayed 5 nights in Sep 2023

10/10 Excellent

Solmaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort. Quiet, beautiful views, clean, wonderful staff. Restaurant very accommodating to allergies. Will be back to this slice of paradise again soon.
Stayed 2 nights in Aug 2023

10/10 Excellent

ken wun

Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Very friendly staff and excellent dining options. Due to the size of the resort, it never felt congested, and all facilities were always available. We will be back
Stayed 6 nights in Apr 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Aitutaki
Absolutely beautiful resort, peaceful, quiet, friendly folks, great amenities and food, loved the swimming and snorkeling and surrounding village.
Stayed 6 nights in Feb 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise personified
Beautiful peaceful piece of paradise
Stayed 1 night in Feb 2023

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious resort. Amazing spacious well appointed rooms with views and direct access to beach. Staff in all areas of resort were fantastic.
Stayed 3 nights in Oct 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - great place!
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
breathing taking lagoon, beautiful property, excellent service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Paradise
This hotel is absolutely incredible. The location, landscaping, and the staff are unparalleled. We were there for our honeymoon and were blown away. Daily breakfast was included, and was fantastic. Try the fish Benny! I was able to do a e’i (flower crown) making class to wear to Island Night, which was a lot of fun. Great snorkelling in front of the hotel too. All in all, Aitutaki was one of the most incredible places we’ve seen!
Stayed 4 nights in Nov 2019

10/10 Excellent

BETTY S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An intimate, friendly resort
We stayed here for 6 nights, the level of service from the airport pickup onwards was exemplary. With less than 100 guests the resort feels private, the staff know your names and you get the feeling that nothing is too much trouble. The beachfront access straight from the room made the stay extra special. We would have no hesitation in going back.
Stayed 6 nights in May 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARADISE IN THE PACIFIC
We had the most amazing time. Our suite was fabulous. Food excellent but not much variety of fish - mainly tuna.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

Grant, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quiet and relaxing boutique resort. All of the spacious villas have views of the crystal clear lagoon. The staff are friendly and the food at the restaurant is excellent. The resort is ideally suited for couples.
Stayed 7 nights in Nov 2018

10/10 Excellent

Natalie, Brooklyn

Liked: Cleanliness, staff & service, room comfort
We went for our honeymoon and loved our spacious bungalow with its own private deck and beach chairs down below. We were most surprised at how good the food was. In fact, we ate breakfast and dinner there everyday. Everything was very tasty, well prepared and well presented. We caught our own yellowfin tuna and the kitchen was happy to prepare it for a small fee. The hotel has a wide stretch of beach that has beautifully strewn lava rocks and a central pool and bar bungalow. Every day there are activities like lei making or palm basket weaving. The staff were super friendly and accommodating - anything you need just let them know. They are happy to arrange activities, romantic dinners, etc.
Stayed 5 nights in Oct 2018

10/10 Excellent

Aaron, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, staff are so friendly and genuine.
Stayed 3 nights in Oct 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in a beautiful paradise
Staff were lovely on arrival and throughout our stay. Very accommodating and nothing was a problem. Onsite restaurants were great for all meals whether it be casual or more upmarket. Quiet and very relaxing. Facilities such as pool and spa were great. We had a lovely beachfront bungalow overlooking the beach. Well equipped rooms and personal touches like leaving treats in our fridge each night was a lovely addition. Would highly recommend!
Stayed 3 nights in Aug 2018

10/10 Excellent

Bob, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, people, food and room
This definitely rates as one of the best places I have ever stayed at. What an amazing location, and as every room is beachfront, it is stunning to just walk down a couple of steps from your balcony into the lagoon. The Pool, bar and restaurant were perfect, and even though all the rooms were booked, it felt quiet, and we hardly ever saw many people. A good tip is to ask reception for a transfer (alternative to a cab) - we got one to to Boat Shed restarant/bar a couple of evenings, and it was $12 return per person - you just ask the staff at the location you are to call the hotel when you are ready to leave, and they pick you up 10min later to go back to the Resort - brilliant and easy.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, but certainly not "5 Star" Service
The location and hotel grounds are absolutely fantastic, however I expect much more from the service across the board from a "5 start resort". The overall experience was nice, but certainly not worth the cost, especially when compared to luxury resorts outside of the Cook Islands. Aitutaki is one of the best places I've traveled to, but a day trip, or one night at another resort would do just fine, and then off to another island.
Stayed 2 nights in May 2018

10/10 Excellent

MalcolmandGlend, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bungalows .. incredible food ...friendly caring and helpful staff.. A wonderful place for a peaceful and relaxing holiday 😌
Stayed 13 nights in May 2018

10/10 Excellent

Bill, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you desire solitude with luxury on a coral atoll in the South Pacific this is the place to go. The Pacific Resort Aitutaki is a small hotel on an endless beach, with "front door" snorkeling and kayaking along with an excellent restaurant overlooking a blue lagoon. The 15 bungalows are surround by a tropical jungle, perhaps a bit overgrown, and have a stunning view, from your lanai and bed, of the that deep blue lagoon. Casual, intimate and cosmopolitan .
Stayed 7 nights in May 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Treasure of the Island
This place really is the business and entirely worth the money. From the personal greeting at the airport, the delicious cold welcome coconut and the greeting from the GM himself I knew that things were off to a good start. The rooms are just exquisite, each has private direct beach access and a shower to cleanse off when you want to get back to sunbathing or lounging around in the wonderfully private balcony. Meals were excellent, the food was great and generously portioned. The menu was comprehensive and all fairly priced too which was a nice surprise. Mains were approximate to what you would pay in New Zealand in a nice restaurant. The staff could not have been more helpful and immediately addressed anything I asked of them. The reef off the resort's section of the beach has plentiful sealife to gaze at and the bar serves excellent cocktails when you have had your fill. Kayaks, reef shoes, fins and snorkels are provided which is a nice touch. Mountain bikes are also available and a lap of the island is an excellent activity. All in all a truly fabulous week and I cannot recommend the place highly enough.
Stayed 6 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very nice accommodations. The food and service were exceptional and the island though small is fun to explore by scoter. The water surrounding the is island is clear and provides good snorkeling, but like most places these days the reef is somewhat stressed. If you fish, they have some of the biggest bonefish to be found anywhere, but they are difficult to catch on a fly rod. There are two local fly fishing guides on the island and they are quite good at spotting the fish, just make sure you can cast in a string wind. Great place overall and would highly recommend this hotel and island. However, the sister hotel on Roratonga is not quite up to the same standards and I would suggest that you stay at another hotel on this island.
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fabulous resort in a great location with amazing views of the lagoon and beach access direct from your rooms. Truly relaxing place to stay.
Stayed 6 nights in Feb 2018

10/10 Excellent

Stylista91

Liked: Cleanliness, staff & service, room comfort
Amazing Honeymoon Resort
Absolutely fantastic stay at the Pacific Resort Aitutaki. From the private arrival booth at Aitutaki Airport, to the welcome in the resort's daily newsletter, it's the small details that Pacific Resort did so well. The room is spacious, albeit a little dark but this just forces you to open the blinds and take in the spectacular view of the lagoon from your balcony. The food is all great, it's expensive but that's to be expected at a resort of this calibre and price point. Small desserts are left in your room at turn down service. Wifi is not included and a voucher needs to be purchased, $30 for 500mb. This would probably be my only negative. The property itself is stunning, you are in the middle of a tropical paradise surrounded by trees and lush gardens. This also means yourr surrounded by nature so be prepared to encounter your fare share of geckos and other lizards!

10/10 Excellent

Deborah A.

Liked: Cleanliness, staff & service, room comfort
60th Birthday in Paradise!
Wow what a resort! It is deservedly 5 star! We had 5 nights and everything was perfect, the food, the resort and most importantly the outstanding service. So professional! Cocktails by the infinity pool, whales swimming by every day. The food was beautifully presented and we had most things on the menu. The sushi platter and the coconut trio dessert were the best but everything was delicious. A full cooked breakfast was included! Would return in a heartbeat!

10/10 Excellent

Elenore, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and stunning location!
Everything about this resort, in a beautiful location, is stunning and it delivers on every level. We stayed 5 nights in a premium bungalow, and everything from the welcome on arrival to the outlook of the restaurants, the room, facilities, the food and the customer service is excellent. The view from the bungalow was stunning, we spent a lot of time on our deck, in our private hammock and on our deckchairs on the beach looking at the fabulous view, and swimming and snorkeling meters from our bungalow. Shelley pays a lot of attention to the little details that make great customer service, including the sarong for women and sun hat for men, daily newsletter and the nightly treat and this resort deserves its five star rating. The food is excellent, service quick and friendly, gardens beautiful and the staff lead by Shelley are friendly and efficient. It is a peaceful, beautiful and quiet spot with fabulous views and the perfect place to relax and wind down, and a great location to explore the rest of the island if you want.There is another resort, on the lagoon, where we stayed in an over water bungalow for 2 nights and it failed to deliver great customer service or value for money. You can easily bike to the other resort to see the view, but the view you have from this resort is beautiful and combined with a lagoon cruise, it is heaven on earth. We read all the reviews of the resorts before deciding where to stay and agree that this is the place to stay on Aitutaki. Fantastic!

6/10 Okay

Ronald, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star food
Location was idyllic. Hotel facilities were first class. Local staff were very good BUT the food at this hotel did not match its 5 star rating

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Randy & Bonnie, Calgary, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!!
After 28 years, my wife Bonnie and I made it to a place she saw at Expo 86 and always wanted to travel there. It is a long journey from Canada but well worth it. The Pacific Resort Aitutaki is simply Paradise. The accommodations are top notch, the staff is incredible and the beaches and lagoon have some of the best snorkeling Bonnie's ever experienced!! On Wednesday night we were treated to a local buffet supper followed by song and dance, and man can those people move, simply incredible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate and beautiful
Very relaxing. Amazing sunsets, stunning snorkelling, beautiful environs, wonderful staff and service. It costs, but they make it so painless!

10/10 Excellent

MARYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rod, Picnic Point, Sydney AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accomidation
The room was excellent, very spacious rooms and a really comfortable bed. View from the room is wonderful, we had our own sun deck with day beds and down a few stares was the beach. Good menu for breakfast and dinner, food was good overall. We were greeted each morning with a smile and kind words by the front desk staff.

4/10 Poor

Cile, Edmonton

Disliked: Cleanliness, staff & service, room comfort
Never again
Hotel is located perfectly, it was designed very nice. Rooms very uncomfortable, beds even worst. Air conditions in both of our rooms didn't work, rooms were not maintained few times. They tell you when you arrive that you can rent swimming shoes since they have Stone Fish in the ocean!! Nobody was going to try luck and go in 2 feet deep water. Alternative was nice pool, as per video and pictures. Water temperature in the pool is about 15 deg C. No pool use either. Than we thought seafood must be good, and again no, 150$ seafood plate for two!! I have to add Mosquitos that are relentless. Hotel staff give you 2$ coil to burn when you are outside, they do not fumigate at all around guest rooms. We canceled second week and cut first to only 4 days. Hotel never offered refund of any kind.

10/10 Excellent

satisfied pair

Liked: Cleanliness, staff & service, room comfort
Aitutaki winter get away
After being welcomed at the airport with fresh gardenia leis, we were driven to our beautiful resort where we were again welcomed with a drink and quick tour. We were delighted with the privacy and decor of our villa, set up on rocks overlooking the beach and lagoon where we had panoramic views of the sunset from the rooms and expansive balcony. We watched the fish jumping and walked down our own steps to the beach for snorkelling. The staff were delightful and meals superb. A very relaxing holiday and we will be back.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet beautiful remote resort
lovely setting with bungalows on the beach. Lovely, private and beautiful water, but rather shallow for swimming but still possible during high tide. Found staff lovely and accomodating. Only complaint was the food was over priced for what it was, and there was not a huge variety. Going out is not a big option as there are few good restaurants on the island and it's expensive to get driven as the hotel does not provide a service without a charge.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Anonymous, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute paradise, friendly staff.
Felt totally spoilt the whole trip by the friendly staff. An absolutely beautiful spot, with a great intimate resort.

6/10 Okay

Jeff, Minneapolis, MN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overrated by American Standards
The rooms were very nice, but the service was poor. Instead of being a true 5-star experience with attention to detail, it was "island time" over and over. I expect MUCH more out of a hotel at the high rates they charge and based on 5 star hotel rating. I was very disappointed in the service received during my stay and I would recommend looking elsewhere if that is important to you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic worth the money
Fantastic resort Beautiful pool. Rooms all overlook the beach very private. The best hotel we have stayed in. Loved the breakfast too!