Bar (on property)

Reviews of ibis Laon

3 out of 5
ibis Laon
Avenue Georges Pompidou, Laon, Aisne

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 235 reviews" "
Rating 8 - Good. 111 out of 235 reviews" "
Rating 6 - Okay. 53 out of 235 reviews" "
Rating 4 - Poor. 13 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover with secure parking
Our favourite place to stop when heading into France. Only two hours eurotunnel or ferries at Calais. Secure parking (gated) is the main reason we first stayed and now we appreciate the 24hr front desk when arriving late after travel delays. Our 4th year staying here and the service is always helpful and pleasant. Rooms are always very clean and comfortable. Breakfast has just what you need, eggs and bacon, plus several breads, yogurt and cereals. Petrol and large Cassino supermarket 4 mins away also.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from stéphanie on 21 Jun 2023
Bonjour et merci pour votre message encourageant.Cordialement

8/10 Good

Clive

Stayed 1 night in Jun 2023
Response from stéphanie on 21 Jun 2023
Bonjour,Merci pour votre réponse. Au plaisir de vous revoir.Cordialement.

8/10 Good

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel was clearly under renovation. The room we were allocated still had builder’s equipment in the room. We complained and were given an alternative room. However the bath room looked tired and work was not completed in the bedroom (a loop of wires was hanging from the ceiling and we found a screw lying on the floor by the bed which could have been hazardous for bare feet). On arrival cables were trailing across the reception causing a trip hazard. However the staff were excellent and the food in the evening and at breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Chris

Stayed 1 night in Mar 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Good place for an overnight stop. Comfortable bed. Friendly staff.
Stayed 1 night in Feb 2023

8/10 Good

c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected - although the shower and the shower holder in my room need attention
Stayed 1 night in Feb 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, standard hotel
Friendly helpful welcome. Good sized, clean room. Comfortable bed. Sensible bedding for the weather. Good shower. Small restaurant menu but meal was fine. Breakfast ditto.
Stayed 1 night in Sep 2022

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service, amenities
Get what you pay for, a bed and bathroom. TV remote didn’t work, bedside light didn’t work, incredibly noisy 24/7 if at front. Adequate overnight stop but would use St Quinten or Arras in future as so much better. Laon is a beautiful medieval city.
Stayed 1 night in Sep 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ibis woes
We were given the disabled access room although we did not request it or need it. The door closer on the room door is not set correctly, it should take no effort to open and yet close firmly and quietly. The door was extremely difficult to open and then would slam shut afterwards. The wet room floor has been laid such that the slightest splash outside water outside the 400mm shower square, the water would run away from the shower drain and across the floor. The extractor fan did not extract at all causing the bathroom to steam up badly. As the room was ground floor with the car park outside, opening the window while showering was not an option. The bathroom door is a sliding door which was stiff to move and after opening about 300mm would get stuck. It did not appear that we were given fresh towels every day and those that were provided were thin and hard. No tea and coffee facility was provided in the room. There was no comfortable chair to sit in, only a hard chair and small bench. Not up to the standard of many English hotels which cost less than the Ibis. Restaurant was very good though.
Stayed 5 nights in Jun 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for an overnight stop.
Stayed 1 night in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter at Laon
Good hotel to use as an overnight stop. Room was large enough, clean and quiet. Supper was good value and breakfast was simple but more than adequate. Hotel run by a small team who did their best throughout to make the stay enjoyable.
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Great for overnight stop when travelling
Excellent for a one-night stop when travelling between Germany and UK. Bed was very comfortable indeed, and the evening meal was good too. The staff were friendly and easily accommodated my lack of French.
Stayed 1 night in Mar 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and comfort
Excellent welcome and very helpful staff. The only disappointment was that, although we were warned in advance that the restaurant was closed, the receptionist/manager was preparing light meals, so we could have eaten in. The hotel was fine in all other respects.
Stayed 1 night in Oct 2021

10/10 Excellent

keith

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Secure parking and good value onsite restaurant
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Shannon

Stayed 1 night in Aug 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable hotel coping well with the demands of Covid regulations
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Basic and dirty
Obviously it's a basic and cheap hotel, but I was expecting more: the room felt dirty: toiled didn't flush, bathroom could do with a good deep clean, AC didn't work...
Stayed 1 night in Aug 2020

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a night's stay en route south. Easy to find, late check-in, easy, secure and free parking. Only thing was the AC in the room did not work and with 34 degree weather, we barely slept. Other than that everything was good! Very nice service from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Nichola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great staff but slightly dated hotel
The hotel itself is a little dated but the staff were friendly and helpful. The rooms were clean and the hotel has secure parking. We enjoyed our dinner there too. We stayed one night on our way back from a skiing trip and it suited our needs perfectly.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good access to motorway?
Good hotel. Staff good. Our room had no shelves in bathroom. Toilet separate but had no sink.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location off the motorway and good parking facility with 24hour reception
Stayed 1 night in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Overnight stay on way back to UK from Mediterranean. Hotel clean and comfortable. Buffet breakfast excellent.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently near the motorway and has good facilities.
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Excellent service.
Hotel, rooms and breakfast all fine. Service very good and friendly. Dinner was okay but not the best steak I’ve eaten. Slight problem with the light switch in my room very quickly resolved.
Stayed 1 night in Feb 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay helpful staff
Stayed 1 night in Dec 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good overnight stop
A fine overnight stop. It was about 15 minutes off the motorway so not as convenient as other ibis hotels we have stayed at in France but 24 hour check in so no worry on delays from the channel crossings.
Stayed 1 night in Aug 2018

8/10 Good

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Refurb necessary
Reception and restaurant area in good condition, the rest needed a refurbishment.
Stayed 1 night in Jun 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Fine for a quick stop but wouldn't stay there long
Food and drink was alright. Not too expensive and quite nice. Breakfast was a continental buffet. The rest of the hotel was a bit tired looking. The room was tiny but clean. For us it was a late check in and early check out on our way back to dunkirk, so didn't spend long there
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It's a great stop off point for the long drive south. Local historic town is worth a visit. Safe and secure overnight parking.

6/10 Okay

Demetre, Orlando ,Fl

Liked: Cleanliness, staff & service, room comfort
Hotel is close to major roads
Check in was quick , friendly front desk staff. Good size room , comfortable bed .
Stayed 1 night in Aug 2017

6/10 Okay

Robert, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
More like a transport stop over.
Disappointing, bedrooms need a total refurbishment, no drink making facility, no BBC News, restaurant was ok but no organisation by staff over when our courses came to the table. Expensive for what it is.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check your room booking
We have used this hotel several times while travelling between Lyon and Calais as it is very convenient and secure. This time I was travelling on my own and despite paying for a family room I was given a smaller cramped shabby room, so went back to Reception who changed the room back to a family room. It turns out the hotel was full and my feeling was they thought they could sell that room if I accepted the smaller room.

8/10 Good

Ian, melb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice hotel decent room size for once good shower & bathroom quiet surroundings good dinner & breakfast recommend

8/10 Good

Robin, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average for an Ibis hotel
Average for an Ibis hotel; there are getting to be more that are better than this as these hotels are being updated. The hotel was a bit further from the town centre than expected. The restaurant did not have a very large menu and was expensive - so we did not eat there. Plenty of free parking on site.

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christopher, Derbyshire

Liked: Cleanliness, property conditions & facilities
Visit historic Laon on a budget
The hotel provided a good base from which to explore the historic town of Laon, albeit a stiff uphill 45 minute walk or short drive away. It was a really good value for money location.

10/10 Excellent

Mike, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Don't be put off by the 'Economy' tag, because the only thing that deserves that is the price.

8/10 Good

Peter, Somerset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stop near Autoroute
This Ibis is easily accessed from the A26 AutoRoute and is a useful stop before or after Calais. There are plenty of parking spaces, the staff are friendly and efficient. And you can have a perfectly adequate meal. The rooms are typical Ibis: comfortable and clean, if without frills.

8/10 Good

dsuhiti, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay outside of Paris
Great hotel, very clean, good shower and plenty of parking space. Didn't have breakfast so can't comment, wifi is slow, shower is good. Few shops in the area, good place for a short stay before Paris.

6/10 Okay

Kevin, W

Disliked: Cleanliness, property conditions & facilities, room comfort
In desparate need of in grading
Very tired rooms, disappointing breakfast. Poor internet

6/10 Okay

David, Sheringham

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Basic
We was put into a disable persons room and the bathroom floor was dirty, complained, and was told the dirt could not be removed because it was a non-slip floor. When we went back into the room I wet a piece of tissue and wiped the floor, the dirt came off instantly. Very disappointed at our first Ibis stay.

10/10 Excellent

Thomo9, Lancashire (UK)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great value, rooms are basic but spotlessly clean. Reception very friendly & informative. Would use again as a stop over close to motorway & supermarket nearby.

8/10 Good

J&VK, UK

Liked: Staff & service, property conditions & facilities
Last night in France
The hotel was easy to find from the autoroute (with satnav) and had lots of secure parking. Charming, helpful staff. Really excellent breakfast, good choice including excellent apple cake and good range of tasty breads. We walked up to the city for dinner, steep uphill walk but a pleasure after a day driving to Laon from Alsace. Fine choir concert in the cathedral followed by a good dinner in the Marie square and an easy walk downhill back to the hotel.