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Airai Water Paradise Hotel & Spa

3.5 star property
Scuba diving adventures and rejuvenating spa treatments create perfect coastal memories at this family-friendly waterfront retreat

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Airai Water Paradise Hotel & Spa offers a seaside escape with body scrubs or facials at Rainbow Spa Cottage and ocean-view meals. Enjoy scuba diving, beach volleyball, two outdoor pools, and complimentary water park access, perfect for families.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Private hot tub
Air conditioning
Fridge
HDTV
Blackout curtains
Private bathroom
  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Bathrobes
Private bathroom
  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Airai, Airai Water Paradise Hotel & Spa is near the airport and on the waterfront. Capitol Building and Badrulchau are local landmarks, and the area's natural beauty can be seen at Rock Islands Southern Lagoon and Nikko Bay. Travelling with kids? Consider Long Island Park, or check out an event or a game at Asahi Stadium. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Airai travel guide
Map
PO Box 8067, Airai, 96940

What's nearby

  • A small island we stopped at while on a snorkeling tour.
    Nikko Bay
    6 min drive - 5.8 km
  • Etpison Museum
    7 min drive - 6.5 km
  • WCTC Shopping Center
    7 min drive - 7.3 km
  • Asahi Stadium
    8 min drive - 7.7 km
  • National Stadium
    9 min drive - 8.1 km

Getting around

  • Koror (ROR-Palau Intl.)
    6 min drive

Restaurants

  • Canoe House
    7 min drive
  • Suriyothai
    7 min drive
  • Coffee Berry
    7 min drive
  • Alii Restaurant
    3 min drive
  • The Taj
    7 min drive

About this property

Airai Water Paradise Hotel & Spa

Family-friendly hotel by the sea
At Airai Water Paradise Hotel & Spa, you can look forward to a free return airport shuttle, a marina and free water park access. Active travellers can enjoy amenities, such as beach volleyball and scuba diving, at this hotel. Treat yourself to a hot stone massage, a body treatment or aromatherapy at Rainbow Spa Cottage, the on-site spa. The on-site restaurant, Airai Restaurant, offers breakfast, lunch, dinner and al fresco dining. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, a porter/bellboy and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Balconies, fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airai Restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 014089

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Frequently asked questions

Does Airai Water Paradise Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Airai Water Paradise Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Airai Water Paradise Hotel & Spa?

Self-parking and extended parking are free at this property.

What time is check-in at Airai Water Paradise Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Airai Water Paradise Hotel & Spa?

Checkout is at noon.

Does Airai Water Paradise Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airai Water Paradise Hotel & Spa located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Etpison Museum, Long Island Park, and WCTC Shopping Center. Nikko Bay and Rock Islands Southern Lagoon are also within 6 miles (10 km).

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Reviews

Airai Water Paradise Hotel & Spa Reviews

7.6

Good

7.4

Cleanliness

6.2

Location

8.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 112 out of 439 reviews
Rating 8 - Good. 181 out of 439 reviews
Rating 6 - Okay. 104 out of 439 reviews
Rating 4 - Poor. 22 out of 439 reviews
Rating 2 - Terrible. 20 out of 439 reviews

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind , loving , generous, and very helpful ! I enjoyed the wonderful hospitality and the beautiful caring staff !
Stayed 21 nights in Jan 2026

10/10 Excellent

JAVIER

Liked: Cleanliness
Staff. Very accommodating to your needs. Helpful and courteous Aged facilities but very clean. Food is edible Great location. Close to shopping mall and to the airport
Stayed 3 nights in Jan 2026

4/10 Poor

CATHERINE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great and rooms ok but the pool was filthy, no cushions on wood lounges property in disrepair
Stayed 2 nights in Jan 2026

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We had a wonderful time and loved the friendly staff and amenities.
Stayed 2 nights in Sep 2025

6/10 Okay

michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down property room was okay. no lunch service Water slides not running. Toilet leaking in bathroom. Staff very kind and accommodating.
Stayed 1 night in Jan 2026

6/10 Okay

Ronald

Disliked: Property conditions & facilities
The staff at the property were very kind, courteous and very helpful. From the moment we checked in until we checked out a few days later, the staff went out of their way to make our stay comfortable. Unfortunately, this property has seen better days and the facilities have not aged well. the room decor and furnishings are dated and there was mold on the bathroom walls & grout. It was fairly clean, but you can tell that not much as been invested in terms of capital improvements for the past few years. It's ok for a 1-2 night stay as it is within a 5 minute drive from the airport.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lisa

Staff was so friendly and helpful! Good location. On site free parking. A/C kept room cool and comfortable. Large, clean pool. Russ went out of his way to assist us, as did front desk staff. Building has lovely wood trim, huge hand carved storyboards in the lobby
Stayed 5 nights in Nov 2025

8/10 Good

Iaya

Liked: Cleanliness, staff & service, amenities
The staff was so helpful, friendly and welcoming. Norie, Gleemie, Ann, Vanessa n the Chef who prepared breakfast menus! Thank you! The beds however were super hard and uncomfortable. Please try to replace mattresses or use memory foam mattresses. I was so happy there was a fully operational bar and restaurant in hotel! That way its safer for visitors, just walk back to your room vice driving after having a few drinks 😅. I will definitely stay here again! Hoping beds will be more comfortable 🙏
Stayed 3 nights in Oct 2025

10/10 Excellent

Abdiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place to stay, it was perfect, extremely close to the airport. They did a Free pick up at airport at 1:45 AM, perfect place to relax and adjust to the 22 hour flight from Texas before I board the liveaboard
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was there only a day coming from a liveaboard trip so did not have chance to explore the entire property but the experience with the staff was superb. Extremely friendly and helpful from before earl checkin where we could leave baggage to getting a car for us and checkout later that night and delivery to the airport. The property needs an overhaul but the room was very comfortable. There are multiple opportunities for water relaxation but the pools need to be maintained better. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. All staff were very friendly and helpfull. If we ever come back to Palau we will choose this hotel again.
Stayed 11 nights in Mar 2024

8/10 Good

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities
It is an old school property, so it is fun stepping into the past. Bed was very comfortable. The building’s condition is just worn.
Stayed 1 night in Feb 2025

10/10 Excellent

charina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Liked: Staff & service
The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

6/10 Okay

Timothy

Old facility and still in recovery mode. Friendly and accommodating staff but housekeeping could be improved. Breakfast was great, better than I expected. Amenities like the water park and pool were not in operation. Needs quite a few upgrades and improvement.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel was the staff! They were amazing! Very friendly and helpful, especially Gleerie! I felt very well taken care of staying here (I also extended my stay another night.) The hotel is very close to the airport which is why I wanted to stay here. It’s about 20 minutes from downtown Koror but they have a shuttle service or can call a taxi for you or they can help set you up with a rental car. They can also recommend tour companies. Breakfast is included and it’s pretty good. One morning they packed breakfast for me since I was leaving for a tour early in the morning. Had a great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Zenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

8/10 Good

Zenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities
On our last day in Palau, after checking out of the hotel we had stayed at the night before, we checked into Airai Water Paradise Hotel & Spa, which had a free shuttle to the airport as our flight was late at night. The staff were very friendly and helpful, and the food at the restaurant was delicious. It was a better choice than staying around until late at night because it was less tiring and we made the right choice. I would like to stay here again when I have a similar schedule. Although the building is old, it has more value than that.
Stayed 1 night in Jan 2024

10/10 Excellent

Flore

Liked: Staff & service
Although I had booked a room for one night, I couldn't stay there: a bad storm hit the island few days before we arrive and the generator broke down. Nonetheless, the driver was waiting for me at the airport and drove me to the hotel I was rebooked at. It was very good and no surprise with the price. Excellent customer service despite the situation they had to go through. Will definitely give it a try again.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service

A comfortable place before a flight

We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
I don’t want to be too negative about this hotel, but it has some very strange quirks. The Airai is a very large hotel, but looks like they only use a few rooms, it is a long way from town, but walkable to a new shopping centre, which has some food options, the strange thing is there are never any customers, this was our third stay, depending on day of the week you get a full resort including a water park virtually to yourself. Positives: The staff are lovely, so friendly and welcoming. The rooms are spacious, with spotlessly clean bed linen and towels. Good air conditioning, plenty of hot water and they provide limitless free drinking water, they also provide a free airport shuttle. The water park is great fun. Negatives: The biggest negative for us was the food, with very limited options and virtually no options for vegetarians. Breakfast is not buffet style as advertised, you don’t even get a choice, it just turns up. The water park is old but very functional, hard concrete sun beds and very little shade, strangely you also have to sign in and out your towels even though you are the only guests in the hotel, also be warned on a Saturday and Sunday they hire out the waterpark to locals for children’s birthdays and events, so the waterpark is mobbed by locals, not good if you are looking for a bit of peace and quiet. They offer a shuttle into town for USD20, it used to be free. I would stay here again, but recommend hiring a car, so you have the option to eat elsewhere.
Stayed 2 nights in Jan 2025