Reception

Reviews of Majestic Old Lion Apartments

4 out of 5
Majestic Old Lion Apartments
9 Jerningham Street, North Adelaide, SA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1513 reviews" "
Rating 8 - Good. 485 out of 1513 reviews" "
Rating 6 - Okay. 54 out of 1513 reviews" "
Rating 4 - Poor. 27 out of 1513 reviews" "
Rating 2 - Terrible. 7 out of 1513 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and reasonably priced accommodation close to city and sports venues. Would highly recommend 👍
Stayed 4 nights in Mar 2024
Response from Alannah, Duty Manager on 10 Apr 2024
Hi Michael, Thank you for taking the time to leave a review. I am pleased you enjoyed your stay with us. We look forward to welcoming you back to Old Lion soon!

2/10 Terrible

Jago

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No majesty in the Majestic. From the dust webs to the vinyl headboard the place is a mess and sort of reminded us Prisoner Cell Block H. Expensive for what you get I've had better cabins ... it would of been nice if they had notified us before arriving they they were throwing a columbian marching band block party it's the only reason that the Gather round party was fuelled til 1:30 am with their 3rd rate loud DJ. The footy was secondary as their band played through the game with some terrible covers played over a PA system borrowed from Port. No INXS thank god. If you have the misfortune to need a hotel room for a night or two like we did I would implore you to find a park bench it will have more ammenities and be as comfortable as the beds.
Stayed 2 nights in Apr 2024
Response from Alannah, Duty Manager on 9 Apr 2024
Dear Jago, Thank you for taking the time to provide us with a review. I'm sorry your stay was not what you expected. Our reception team is available 24 hours to assist with any noise complaints. I would like to apologies on behalf of the separate company, The Lion Hotel for the noise you experienced during your stay. If you would like to discuss further, please contact us directly on 8334 7799.

8/10 Good

Anne

Stayed 3 nights in Mar 2024

6/10 Okay

Daryoush

Room service was inadequate
Stayed 1 night in Mar 2024
Response from Alannah, Duty Manager on 18 Mar 2024
Dear Daryoush, Thank you for taking the time to leave a review. We pride ourselves on our high standards and I'm sorry we did not deliver. We hope to welcome you back in the future to rectify your experience.

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 2 nights in Mar 2024
Response from Alannah, Duty Manager on 18 Mar 2024
Hi Michael, Thank you for taking the time to leave a review. We are glad you enjoyed your stay, we look forward to welcoming you back again soon!

8/10 Good

Huong

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good place for a nice and quiet stay!
Stayed 1 night in Feb 2024
Response from Alannah, Duty Manager on 8 Mar 2024
Hi Huong, Thank you for taking the time to leave us with a review. We are so glad you enjoyed your stay with us at Majestic Old Lion! We hope to welcome you back again soon!

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Never disappointed when I stay here. All facilities are great, room upgrade was a surprise and much appreciated. Staff were very helpful when I had a special request. Will stay here again.
Stayed 1 night in Feb 2024
Response from Alannah, Duty Manager on 4 Mar 2024
Hi Heidi, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us, in particular the facilities and staff, I will be sure to pass on your positive feedback to the team! We look forward to welcoming you back in the future!

10/10 Excellent

Clement

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely cosy and comfortable self contained apartment. We loved our stay. Clean and quiet - and the apartment had all that we needed. Friendly staff and secure parking. Great value for money and very centrally located. Highly recommend and we will stay again!
Stayed 2 nights in Jan 2024
Response from Alannah, Duty Manager on 13 Feb 2024
Hi Clement Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us, in particular the location, cleanliness and car parking! Ill be sure to pass on your positive feedback to our team!We hope to welcome you back soon!

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful part of Adelaide. Easy to access and central to the Oval.
Stayed 2 nights in Jan 2024
Response from Alannah, Duty Manager on 29 Jan 2024
Dear Joel, Thank you for taking the time to provide us with a review. I am very pleased to hear the location of our property suited you well, we love North Adelaide too! We hope to welcome you back soon!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, the location was great. Nice clean apartments & friendly staff. We did have some noisy neighbours who we could hear through the wall at 10.30pm and the key to the car park was very difficult to get to work.
Stayed 3 nights in Jan 2024
Response from Alannah, Duty Manager on 11 Jan 2024
Hi Teresa, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us! Our team is available 24hours to assist with any noise complaints. We hope to welcome you back soon!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ace, Duty Manager on 5 Feb 2024
Dear Daniel,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, room comfort
Very good
Stayed 1 night in Jan 2024
Response from Ace, Duty Manager on 5 Feb 2024
Dear Pamela,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Nishant

Stayed 4 nights in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear Nishant,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Hoi Fung

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear Hoi Fung,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicely surprised. Quite, clean, roomie. Helpful staff. Car park squishy, but hey it's a car park. I would definitely go back.
Stayed 3 nights in Dec 2023
Response from Alannah, Duty Manager on 26 Dec 2023
Hi Michelle, Thank you for taking the time to leave a review. We are glad you enjoyed your stay in particular the cleanliness and layout of the rooms. We hope to welcome you back soon!

10/10 Excellent

Tim

Stayed 4 nights in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful spot. It would be good to have another toilet for convenience with 4 adults. Clean and big enough.
Stayed 1 night in Dec 2023
Response from Alannah, Duty Manager on 23 Dec 2023
Hi Jon, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us. I will pass on your recommendations regarding the bathroom to our property manager for the future. We hope to welcome you back soon!

10/10 Excellent

Sharadyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality affordable accommodation with 3 bedrooms for a family visiting the area to watch cricket at Adelaide oval.
Stayed 1 night in Dec 2023
Response from Ace, Duty Manager on 21 Dec 2023
Dear Sharadyn,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort &location of our property. The Adelaide Oval is walking distance and I am glad the you enjoyed the cricket at the Adelaide Oval.We hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear Raymond,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great spot, will definitely stay again
Stayed 4 nights in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear Ashley,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager

4/10 Poor

Claire

Stayed 1 night in Dec 2023
Response from Ace, Duty Manager on 5 Feb 2024
Dear Claire,Thank you for your review, I would like to extend my apologies; we pride ourselves on providing a fantastic experience to our guests and I’m sorry we did not deliver. We hope to provide you a better experience in the future!Warm regardsAceDuty Manager

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities
Wouldn’t charge for parking..
Stayed 2 nights in Dec 2023
Response from Ace, Duty Manager on 5 Dec 2023
Dear Brad,Thank you for taking time to provide us review and thank you for your comments in regards to the parking.I will pass on the feedback to the management. We hope to welcome you again soon!!Kind RegardsAceDuty Manager

10/10 Excellent

Julianna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location, the service was good and accommodating to our needs when we had to stay longer at short notice.
Stayed 1 night in Dec 2023
Response from Ace, Duty Manager on 5 Dec 2023
Dear Julianna,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I am glad we were able to accomodate your extension during your stay.We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Jo

Stayed 5 nights in Nov 2023

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious hotel with lots of cafes nearby
Response from Alannah, Duty Manager on 16 Nov 2023
Hi JoshThank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us!We hope to welcome you back soon!

6/10 Okay

Ashlee

Travelled with family
Liked: Cleanliness, room comfort
Communication was poor. We ask 3 times on separate occasions to have 2 apartments together and was told that would be fine. It did not happen. When we spoke to them about this they were very dismissive toward us. It is a great place to stay but was disappointed with the communication.
Stayed 2 nights in Nov 2023
Response from Ace, Duty Manager on 16 Nov 2023
Hi Ashlee,Thank you for providing us with a review. I apologise regarding the inconvenience caused regarding the apartments to be close to each other. Please note that request like these are subject to availability as we have different room types such as 1 bedroom and 2 bedroom throughout the building. I understand that you had called us 3 times and it was agreed that we are able to provide the rooms together. I apologize again and talk with my team about the miscommunication. We hope to see you again !!Kind RegardsAceDuty Manager

6/10 Okay

Ashlee

Travelled with group
Liked: Cleanliness, room comfort
Great place, poor communication
Great place to stay however the communication was poor, spoken with three seperate people on three different occasions for our two rooms to be next door or in the same building. The request was completely ignored with no apology. Pretty disappointed. Facilities and location was great though.
Stayed 1 night in Nov 2023
Response from Alannah, Duty Manager on 11 Nov 2023
Dear AshleeThank you for taking the time to provide us with a review. We do try our best to allocate rooms close together and I’m very sorry this request was overlooked. I do appreciate your feedback and we hope to welcome you back soon!

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Oct 2023
Response from Ace, Duty Manager on 26 Oct 2023
Dear Alan,Thank you for taking the time to provide us with a review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property.we hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness
Response from Ace, Duty Manager on 26 Oct 2023
Dear Pia,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property.we hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Ace, Duty Manager on 21 Oct 2023
Dear Carla,Thank you for taking the time to provide us with a good review.We hope to welcome you back soon! Warm regardsAceDuty Manager

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Great location just off Melbourne Street. Close to everything.
Stayed 2 nights in Oct 2023
Response from Ace, Duty Manager on 21 Oct 2023
Dear GregThank you for taking the time to write a positive review. I am very pleased to hear you enjoyed the comfort, location & value for money of our property.We hope to welcome you back soon! Warm regardsAceDuty Manager

10/10 Excellent

Con, Manly

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, as always.
Stayed 2 nights in Oct 2023
Response from Ace, Duty Manager on 15 Oct 2023
Dear Con,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Convenient location dining shopping etc
Stayed 4 nights in Oct 2023
Response from Ace, Duty Manager on 8 Oct 2023
Dear Peter,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
What a find. A free loop bus around Adelaide at the door. A well equiped kitchen for preparing easy meals in house. Friendly reception staff keen to go above and beyond to help. I enjoyed every minute of my stay
Stayed 3 nights in Oct 2023
Response from Ace, Duty Manager on 7 Oct 2023
Dear Janet,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I am glad to hear that our staff went above and beyond to assist you. I will pass on the positive feedback to the team. I am also happy to hear that the free city loop bus and fully equipped kitchen was to your liking. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager

6/10 Okay

Suzanne

Stayed 3 nights in Sep 2023
Response from Ace, Duty Manager on 1 Oct 2023
Dear Suzanne,Thank you for taking the time to leave us a review. I'm glad to hear you were happy with our rooms and location. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Syed Hamid

Liked: Cleanliness, property conditions & facilities
It was a very nice stay. I liked the fact that we were staying in a heritage site. The housekeeping and customer service was good. They allowed us early checkin and checkout which always helps =)
Stayed 3 nights in Sep 2023
Response from Alannah, Duty Manager on 26 Sept 2023
Hi Syed, Thank you for taking the time to write a review. I am pleased to hear you enjoyed your stay with us!We hope to welcome you back soon!

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023
Response from Ace, Duty Manager on 15 Oct 2023
Dear Andrew,Thank you for taking the time to leave us a review. I'm glad to hear you were happy with our rooms and locationWe hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Nice rooms. Good setup. Strange smell. Quite noisy being a front apartment.
Stayed 1 night in Sep 2023
Response from Ace, Duty Manager on 1 Oct 2023
Dear Karen,Thank you for taking the time to leave us a review. I'm glad to hear you were happy with our rooms and location. I am sorry to hear about the strange smell. You can always Call the reception team so that we can find the right solution for you. We hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Simon

Stayed 1 night in Sep 2023
Response from Ace, Duty Manager on 8 Oct 2023
Dear Peter,Thank you for taking the time to provide us with a positive review. It was a pleasure to have you stay with us. Warm regardsAceDuty Manager

8/10 Good

debbie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Ace, Duty Manager on 15 Sept 2023
Hi Debbie,Thank you for providing us with the review.We hope to welcome you soon!Kind RegardsAceDuty Manager

8/10 Good

Leigh

Travelled with family and small children
Liked: Cleanliness, amenities
Hotel was great. Room was spacious. Had everything you need. Onsite under cover parking was $15. Only cons were our exhaust fan in the bathroom was very loud and one electric blanket didn't work.
Stayed 1 night in Sep 2023
Response from Ace, Duty Manager on 11 Sept 2023
Dear Leigh,Thank you for taking the time to provide us with a review. It was a pleasure to have you stay with us. I am very pleased to hear you enjoyed the comfort, location & value for money of our property. I am sorry to hear the bathroom was very loud and one electric blanket didn't work. You can always call the freindly reception team so that they can assist you with any issue. I have passed on your feedback to Management about and they will look into this. I thank you again for your kind words and we hope to welcome you back again soon! Warm regardsAceDuty Manager

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Response from Ace, Duty Manager on 7 Sept 2023
Dear Anthony,Thank you for taking the time to provide us with a positive review. I am very pleased to hear you enjoyed the comfort and location of our property. I will certainly pass on your positive comments to the team.We hope to welcome you back again soon! Warm regardsAceDuty Manager

8/10 Good

Heidi

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Amy, Duty Manager on 29 Aug 2023
Hi Heidi, Thank you for taking the time to leave a review. I hope to welcome you back again soon!

2/10 Terrible

Jenelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No heating, hotel room was freezing - Bed configuration wasn’t adhered too - even confirming the we required enough space for three children. Not enough towels. Wasn’t offered to be moved to another room.
Stayed 1 night in Aug 2023
Response from Amy, Duty Manager on 22 Aug 2023
Hi Jenelle, Thank you for your review. I'm very sorry to hear you did not enjoy your stay with us. We pride ourselves on our high standards of cleanliness, and I'm sorry we did not deliver. I have passed on your feedback to Management and Housekeeping, who will thoroughly inspect the rooms you were in. Hopefully should you choose to stay again we can improve upon your experience. Warm regards, Amy- Duty Manager

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Amy, Duty Manager on 7 Aug 2023
Hi Ross, Thank you for leaving a review. I hope to welcome you back again soon!

4/10 Poor

Ivy

Stayed 1 night in Jul 2023
Response from Amy, Duty Manager on 31 Jul 2023
Thank you for taking the time to leave a review.

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Amy, Duty Manager on 27 Jul 2023
Thank you for leaving a review. I hope to welcome you back again soon!

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Shower was mouldy. Couch and cushions smelt like body odour. Very disappointed
Stayed 1 night in Jul 2023
Response from Amy, Duty Manager on 27 Jul 2023
I have read your review and wish to extend my sincerest apologies for your recent experience.We pride ourselves on offering our guests excellent service, and I’m very sorry to hear we did not deliver.

6/10 Okay

Shelby

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Ace, Duty Manager on 22 Jul 2023
Dear Shelby,Thank you for rating us.We hope to welcome you again soon. Thank you Kind RegardsAceDuty Manager

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy and close to great eating places
Stayed 1 night in Jul 2023
Response from Amy, Duty Manager on 13 Jul 2023
Hi Melissa, Thank you for taking the time to leave a review. I am thrilled to hear you enjoyed your stay with us particularly the cleanliness and comfort of the apartment. I hope to welcome you back again soon! Warm regards, Amy- Duty Manager