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"This has to be the only place to stay in Urbino, simply sublime and helpful staff. The rooms are truly beautiful, you feel you are sleeping in a real palace with all everything you possibly need or want. The spa is a must without hesitation, the massage service needs to be experienced, the staff gave me and wife an absolutely marvellous relaxing treatments. Thank you. We didn't want to leave and will be back. p.s the town is pretty stunning too."

"Good location, very clean with nice breakfast at cafe around the corner (you can order coffee, pastry--typical Italian breakfast.) Our room was accessed by a very narrow spiral staircase which is just something to be aware of if you have luggage. I believe the other two rooms did not have staircases. The little kitchenette was a bonus and the bathroom was very nice with a nice shower."

"Nice room. Shower floor not the cleanest. Hairs present. One concern was finding the property. Not an easy thing. Another concern was how you enter and leave the property. The outside gate is always locked and you have to request the front desk to open it. Our room was in a different building and we didn't pass the front desk so we had to press a button and wait for them to open the gate. So coming back to the hotel you had to press a button and wait again for them to open the gate. A bit of a hassle."

"Parcheggio esclusivo all'aperto SPA comoda e non troppo affollata Camera spaziosa e confortevole "

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Nice to stay if traveling in Le Marche "

"Still bizarre for such quality place: 1- chemicals to kill bugs directly at room entries with many bugs on the ground dead in the mirning. 2 - Grass mowing 24/7 and 3 - Grass sprinkling all night in rural area, what happen to ground water in a very dry area. All saying ecology is not their forte!!!"

"Reception folks were great, friendly, helpful, room was great. Location was very close to where we were doing business so that worked well. I would say the only downside really was the restaurant. We had a 4.5 h drive from Milan and arrived just before 9pm, last entry was 9:30 so we got there about 9:20, it just all felt a bit rushed and obviously kicking out time soon. The food was ok. Breakfast was the worst, there was virtually no choice, was really disappointing and i had 1 egg and 1 slice of bacon just to eat something, business partner had nothing as the choice was so poor. Overall - I would stay here again but probably would plan to have breakfast elsewhere and get to the restaurant sooner in the evening or eat out. "