Dear Binder, Thank you for taking the time to leave a review! We're glad to hear that you found the bus stop outside our hotel convenient for getting around and that you enjoyed our delicious breakfast each day. We appreciate your kind words about our friendly staff and comfortable rooms. We are sorry if the dinner buffet price didn't meet your expectations, but we're glad you found it delicious and with a great variety of ethnic foods. We understand that not everyone may find it within their budget, which is why we also offer other dining options for our guests. We look forward to welcoming you back and providing you with another great stay. Thank you again for your feedback!Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Alexander, thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your experience with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Rohan, Thank you for leaving a 4-star review! We're glad you enjoyed your stay but would love to hear more about how we can make it a 5-star experience for you next time. Your feedback is appreciated and helps us continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Dear Rasha, Thank you for rating your stay at the Novotel Abu Dhabi Gate Hotel. We are pleased you enjoyed the experience and hope to welcome you back soon!Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Krisztian,Thank you for leaving us a review. We are delighted that you enjoyed our convenient location close to the airport, F1 circuit and the iconic Sheikh Zayed Grand Mosque. We love that you were able to take advantage of our spa and thoughtful our staff were nice and friendly. At Novotel Abu Dhabi Gate, we strive to make every guest's stay memorable and enjoyable. Thank you for choosing us and we look forward to welcoming you again soon!Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Aaron,It is our constant endeavour to provide a consistently high quality of service to all our valued guests, so we are delighted that you awarded the Novotel Abu Dhabi Gate hotel with a rating of 10 out of 10. The positive evaluation of our clients is the best reward. Thank you and we look forward to welcoming you again. Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Mohammed, Thank you for your 4/5 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Julieta, Thank you for your 5/5 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Pamela, Thank you for your 10/10 rating of the Novotel Abu Dhabi Gate hotel. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel Abu Dhabi Gate Hotel

Dear Gurwinder,Thank you for your 5-star rating of the Novotel Abu Dhabi Gate hotel. We are pleased that you were satisfied with your stay with us. Rest assured that we will remain committed to providing our guests with the best possible service at all times. We look forward to welcoming you back again soon! Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Melisa,Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel and for taking the time to share your feedback with us. We are delighted to learn that we exceeded your expectations with the professional service you received, especially from May. It means a lot to us when our guests recognize the hard work of our team, and we hope that you will come back soon for another visit to the beautiful city of Abu Dhabi.Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Anthony,Thank you for your 5star review of the Novotel Abu Dhabi Gate hotel. We are delighted you enjoyed everything about your stay and hope to have the pleasure of welcoming you back to stay with us again. Sincerely, Hotel Management, Novotel & ibis Abu Dhabi Gate hotels

Dear Wim, Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are delighted you enjoyed everything about your stay to award us with the highest of ratings and we hope based on this experience to welcome you back to stay with us in the future. Sincerely, Hotel Management

Dear Anthony, Thank you so much for your perfect 5-star review rating. We are glad that you were satisfied with your over-all stay with us. Rest assured that we will continue our commitment to providing the best possible service to our guests at all times. We are very much looking forward to welcoming you back soon! Thanks, and warm regards, Laurent Noury, Cluster General Manager

Dear Anthony ,Thank you for taking the time to review your stay at the Novotel Abu Dhabi Gate hotel. We strive to create a comfortable experience for each guest, and we look forward to offering you a warm welcome in the future. Sincerely, Laurent Noury, Cluster General Manager

Dear Satwant,Thank you for choosing to stay at the Novotel Abu Dhabi Hotel and rating your experience. We are so pleased you enjoyed your stay and hope you will return to us in the future.Sincerely, Laurent Noury, Cluster General Manager

Dear Valued Guest,Thank you for the lovely 8/10 review rating. We are looking forward to welcoming you back soon.Sincerely your,Laurent NouryCluster General Manager

Dear Angela,We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Laurent NouryCluster General Manager

Dear Leon,We are saddened to note that your experience did not live up to your expectations, based on your comment. We will loon into the bedding type, as rectify the same. I have shared your feedback with the food and beverages department for investigation.We hope to get another opportunity to host your stay in the future.Sincerely, Laurent Noury, Cluster General Manager

Dear Mohamed,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the inconvenience caused due to the bed type and the spoken luggage at the reception. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved hotel serviceWith much appreciation,Laurent NouryCluster General Manager

Dear Yasmin,Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are pleased that overall you enjoyed your stay, and we hope to have an opportunity in the future to serve you again.Sincerely, Laurent Noury, Cluster General Manager

Dear Kamran,Thank you for choosing an apartment at the Novotel Abu Dhabi Gate hotel. We really appreciate you taking the time to share your feedback on Expedia and we thank you for highlighting the exceptional service provided by May during your stay. Our entire team strives to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope based on your positive experience that you will plan to return to stay at the Novotel Abu Dhabi Gate hotel in future.Sincerely, Laurent Noury, Cluster General Manager

Dear Shiva Bahadur,Thanks so much for leaving a wonderful comment regarding your stay.We are delighted to hear that our team hosted you well.We hope to see you back in the near future.Kind regards,Laurent Noury

Dear Theophalus,Thank you for your lovely rating of 10/10.It was great to know that we hosted you well.We are very much looking forward to welcoming you back soon!Sincerely,Laurent NouryCluster General Manager

Dear Aleksandra,We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Laurent NouryCluster General Manager

Dear ramy,Thank you for rating the Novotel Abu Dhabi Gate hotel. We are so pleased that overall you enjoyed your stay and we hope you will visit us again soon.Sincerely, Laurent Noury, Cluster General Manager

Dear JOSEF, Thank you for leaving a rating following your stay at the Novotel Abu Dhabi Gate hotel. We are pleased that overall you enjoyed your stay but we'd love to know where you feel we could gain those extra points. If you haven't already done so, please complete the online survey you will receive by email, we'd like nothing more than have you return to stay with us. Sincerely, Laurent Noury, Cluster General Manager

Dear Carlton, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Dear Abdulla, I am pleased that we have managed to speak with you and confirm that you have been reimbursed for your initial booking. Now you know that we were not at fault I hope that you will consider returning to stay with us in the future. As you may have read in other reviews we receive very positive feedback on our services and team; and I am confident given the opportunity, we can provide you with a memorable and enjoyable stay. Sincerely, Laurent Noury, Cluster General Manager

Dear safwan, Thank you for your evaluation of the Novotel Abu Dhabi Gate hotel. We are extremely pleased that you listed so much that exceeded your expectations and we thank you for your recommendation to other travellers. We will look forward to welcoming you back to stay with us again. Sincerely, Laurent Noury, Cluster General Manager

Dear Abdulrahman, It is our constant endeavour to provide a consistently high quality of service to all our valued guests so I am delighted that you awarded the Novotel Abu Dhabi gate hotel with 5 out of 5 stars. Thank you and we look forward to seeing you again. Sincerely, Laurent Noury, Cluster General Manager

Dear Arshad, We are delighted that you enjoyed everything about your stay to award us with 100% satisfaction. We'll look forward to welcoming you back to the Novotel Abu Dhabi Gate. Sincerely, Laurent Noury, Cluster General Manager

Dear Aftab, We very much appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Dear Amro, Thanks so much for leaving a wonderful review rating regarding your stay. We are delighted to hear that our team hosted you well. We hope to see you back in the near future. Kind regards, Laurent Noury Cluster General Manager

Dear valued guest, Thanks a ton for taking the time to rate your stay experience at the Novotel Abu Dhabi Gate. It is such a delight to receive a perfect 10 out of 10 review rating. Having you as our guests is indeed a pleasure and we hope that your future stays will be as pleasant as your recent experience. Sincerely, Laurent Noury Cluster General Manager

Dear Jose, Many thanks for choosing to stay with us and for rating your stay experience. It was a pleasure to having you as our guest and we are looking forward to your next visit. Sincerely, Laurent Noury Cluster General Manager

Dear Charles, Firstly please accept my apologies that we did not respond to your review sooner. We'd like to take this opportunity to thank you for rating your stay at the Novotel Abu Dhabi Gate hotel and are delighted to have met your expectations. Sincerely, Laurent Noury, Cluster General Manager

Dear valued guest, Many thanks for choosing to stay with us and for rating your stay experience following your recent stay at the Novotel Abu Dhabi Gate Hotel. It was a pleasure to having you as our guest and we hope to see you again next time! Sincerely, Laurent Noury Cluster General Manager

Dear Martin, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Dear Sudhakar, Thank you for sharing your kind feedback with us following your stay at Novotel Abu Dhabi Gate Hotel. We are thrilled to learn that you had a comfortable stay experience with us. We hope to have the pleasure of welcoming you back in the not too distant future and hopefully it would be a much longer stay next time. Best regards, Laurent Noury Cluster General Manager

Dear Ahmed, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. Please allow me to express my sincerest apologies for any inconvenience during your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Dear Lyndon, We would like to thank you for rating your experience at Novotel Abu Dhabi Gate! We do hope you get to come back and stay with us again in the future. Sincerely, Laurent Noury Cluster General Manager

Dear Roxane, We are sorry to hear you did not fully enjoy your visit and experienced challenges that marred your stay. Reviews like yours are very valuable as they enable us to target areas we need to improve on. However, kindly be informed that request for non-smoking room is subject to availability at the time of check-in. Nevertheless, we regret for the inconvenience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Dear Mouza, We would like to thank you for rating your experience at Novotel Abu Dhabi Gate! We do hope you get to come back and stay with us again in the future. Sincerely, Laurent Noury Cluster General Manager

Dear Rami, Thank you for taking the time to rate your stay experience with us. It was a pleasure to having you as our guest and we hope to welcome you back to our hotel very soon! Sincerely, Laurent Noury Cluster General Manager

Dear J GABRIEL, We appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again next time. Sincerely, Laurent Noury Cluster General Manager

Dear valued guest, Thank you for choosing our hotel to stay in and thank you for your review. We are sorry to hear that there are some parts of your stay that fell below your expectations, particularly your breakfast experience. Due to Coronavirus (COVID-19) pandemic, certain services may be reduced or unavailable as a result. Unfortunately, self-service in buffet breakfast is strictly prohibited by the local authorities and thus, we need to oblige accordingly. Please accept our sincerest apologies for the inconvenience due to long queues and we appreciate your kind understanding. Hope you'll give us another opportunity to host you in the future for a more positive experience. Sincerely, Laurent Noury Cluster General Manager

Dear Ahmed, Thank you so much for letting us know you had a perfect 10/10 stay at the Novotel Abu Dhabi Gate Hotel. We are just so thrilled to hear it and can't wait to share it with the team. It is our hope that we can welcome you again soon. Sincerely, Laurent Noury Cluster General Manager