Definitely not a five star hotel. The whole hotel needs renovation. The rooms are old, worn out, and stained. Extremely disappointed with the conditions of the rooms. Carpet and furniture extremely stained, old, worn out. The duvet insert is dirty and gross. Housekeeping does a bad job of cleaning. Amenities not five star quality. Mattress lower quality than should be. AC is horrible-very old system so loud and still have humidity in room w the AC working. Check in took 40 minutes even though i prebooked and prepaid for my suite.