Outdoor pool

Reviews of Oryx Hotel

4 out of 5
Oryx Hotel
6th Street, Off Zayed The First St (7th, Abu Dhabi

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 255 reviews" "
Rating 8 - Good. 103 out of 255 reviews" "
Rating 6 - Okay. 45 out of 255 reviews" "
Rating 4 - Poor. 30 out of 255 reviews" "
Rating 2 - Terrible. 10 out of 255 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAHIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and room in excellent condition
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access corniche beach and travel around abu dhabi, excellent breakfast included in stay. Friendly staff, plus FADO irish pub on site a great place to chill
Stayed 4 nights in Mar 2024
Response from abdel on 16 Mar 2024
It's wonderful to know that you had a great experience with us. We are glad that you loved the room ,Irish bar and the breakfast and friendly staff . We look forward to welcoming you back in the future.

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet ...
Stayed 4 nights in Feb 2024
Response from abdel on 16 Mar 2024
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We look forward to welcoming you back in the future.

8/10 Good

Nura Ali

Stayed 18 nights in Nov 2023
Response from abdel on 16 Mar 2024
Thank you for your kind words. We are delighted that you liked the room and the breakfast. We appreciate your feedback and your loyalty. -

8/10 Good

saeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from abdel on 16 Mar 2024
I'm happy to hear that you enjoyed your stay and the breakfast. Thank you for choosing us and we hope to see you again soon.

8/10 Good

Nura

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel has a great potential to be 5 star hotel. Staff are amazing so is the location. The only area in my opinion that lets this hotel down is cleanness. House keeping staff are very friendly and accommodating but need proper training, supervision and realistic time to carry out their tasks efficiently.
Stayed 9 nights in Dec 2023
Response from abdel on 16 Mar 2024
Thank you for your kind words. We are delighted that you liked the room and friendly staff . We appreciate your feedback and your loyalty. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future.

10/10 Excellent

Sri Harsha, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay, worked out perfectly.
Stayed 1 night in Dec 2023
Response from abdel on 16 Mar 2024
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from abdel on 16 Mar 2024
Thank you again for choosing our hotel and for sharing your value. We are very sorry to hear that you were not satisfied with facilities . This is not the level of quality we strive to provide to our guests.We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our management to ensure that they improve their quality in service to meet your satisfaction . As a gesture of goodwill, we would like to offer you a 20% discount on your next stay with us. We hope that you will give us another chance to serve you better and show you that we care about your satisfaction. We look forward to welcoming you back in the future.

10/10 Excellent

Bahrom

Stayed 3 nights in Nov 2023
Response from abdel on 16 Mar 2024
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the breakfast. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future.

2/10 Terrible

Essa

Disliked: Staff & service, amenities, property conditions & facilities
The staff were rude, and not respectful at all, the manager was turrble and inconsiderate.
Stayed 1 night in Oct 2023
Response from Titif on 10 Oct 2023
Thank you for sharing your feedback with us. We are sorry to hear that you had a negative experience with our check-in and check-out policy. We apologize for any inconvenience or frustration this may have caused you.We would like to explain that our check-in time is 14:00 PM and our check-out time is 12:00 PM. This is clearly stated on our website and on the OTA (online travel agency) that you booked through. We try to accommodate early check-in requests whenever possible, but we cannot guarantee them, as they depend on the availability of rooms and we successful chechin you at 12:47 Pm . We also have a limited number of rooms, and we have to respect the reservations of other guests who have booked in advance.In your case, we were able to check you in early, but we could not extend your stay for another night, as we were fully booked for the next day. We informed you about this situation and offered you alternative options, such as finding another sister hotel nearby or booking for a later date. We had no choice but to contact the OTA and cancel your booking, as they were violating our terms and conditions.We understand that this was not the outcome that you wanted, but we hope that you can see that we acted in a fair and professional manner. We always try to provide the best service and hospitality to our guests, but we also have to follow our policies and procedures. We appreciate your understanding and cooperation in this matter.Thank you for choosing our hotel and we hope to have another opportunity to serve you better in the future.

10/10 Excellent

Sukalyan

Stayed 1 night in Sep 2023
Response from Titif on 10 Oct 2023
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the location and service staff . We look forward to welcoming you back in the future :))

6/10 Okay

Luciana

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good hotel.
Good location. Not new hotel. Swimming pool area not much clean. Check-in could be more smiling.
Stayed 1 night in Sep 2023
Response from abdel on 23 Sept 2023
Thank you for your kind words.. We are glad that you loved the location area of oryx hotel .We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance.We look forward to welcoming you back in the future.

6/10 Okay

Carlos

Business traveller
.
Stayed 2 nights in Aug 2023
Response from abdel on 23 Sept 2023
Thank you again for choosing our hotel and for sharing your value. We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our management to ensure that they improve their quality of our facilities to meet your satisfaction.We look forward to welcoming you back in the future.

10/10 Excellent

DEAN

Stayed 2 nights in Jul 2023
Response from abdel on 25 Jul 2023
It’s wonderful to know that you had a great experience with us. We are glad that you loved the oryx hotel facilities and the location t. We look forward to welcoming you back in the future.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place with a decent breakfast. Strange they close their pool so early.
Stayed 2 nights in May 2023
Response from Titif on 25 May 2023
Thank you for your comment. We appreciate your feedback and we’re glad you enjoyed our breakfast. We apologize for the inconvenience caused by our pool hours. We close our pool on rooftops at 6 pm for safety and also to open pool terrace cafe for servine new guests . We hope you understand and we look forward to seeing you again soon.

4/10 Poor

Diala

Disliked: Staff & service
I left my white jacket in the room and I had to call more than 3 times to ask about it and get a feedback and until now it was not found tho I left it on the bed
Stayed 3 nights in May 2023
Response from abdel on 25 Sept 2023
Thank you for sharing your feedback with us. We are sorry to hear that you lost your jacket in your hotel room and that our housekeeping staff couldn’t find it.We understand how frustrating and disappointing this situation must be for you. We value your belongings and we always strive to provide a safe and secure environment for our guests.As soon as we received your complaint, we conducted a thorough investigation of the matter. We checked the room inventory, the lost and found log, and the CCTV footage. Unfortunately, we couldn’t find any trace of your jacket in the room or anywhere else in the hotel.We apologize for any inconvenience this may have caused you. We would like to offer you a complimentary voucher for a free night stay at our hotel as a gesture of goodwill. We hope that this will help to make up for your loss and restore your trust in us.

4/10 Poor

Ashley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Nice hotel but staff are poor
Stayed 5 nights in Mar 2023
Response from Titif on 25 May 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you were not satisfied with our staff service. This is not the level of quality we strive to provide to our guests.We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance and attitude to meet your standard and your satisfaction Thank you again for choosing our hotel and for sharing your valuable feedback. Please feel free to contact us if you have any questions or concerns.Sincerely,Hotel Manager

6/10 Okay

Matthew, Charlotte

Was ok.
Stayed 2 nights in Jan 2023
Response from Hotel management on 5 Feb 2023
Hello Matthew,Thank you for giving Oryx Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Good

maha

Response from abdel on 25 Sept 2023
It's wonderful to know that you had a great experience with us. We are glad that you loved the room and the location . We look forward to welcoming you back in the future.

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Response from Hotel management on 27 Dec 2022
Hello Mrs. Fatima,We appreciate your positive feedback about our hotel. We are pleased that our staff service has met your expectations. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you soon.

8/10 Good

Jody

Liked: Cleanliness, staff & service
Response from Titif on 25 May 2023
It’s wonderful to know that you had a great experience with us. We are glad that you loved our oryx hotel facilities . We look forward to welcoming you back in the future.

8/10 Good

Charry

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet. Pleasant and helpful staff too.
Stayed 1 night in Dec 2022
Response from Hotel management on 18 Dec 2022
Hello Charry,Thank you for sharing your positive feedback regarding your stay with us. We are glad that our room cleanliness and staff have got your satisfaction. Waiting to serve you again in the near future on your next visit.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oryx Hotel.
Staff at reception and in the bar were really friendly and helpful. Ideal location for the corniche.
Stayed 1 night in Nov 2022
Response from Hotel management on 29 Nov 2022
Hello Timothy, We appreciate your positive feedback about our hotel. We are pleased that our staff service and location have met your expectations. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you soon.

8/10 Good

G

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Oryx Hotel 18/11/22
The hotel is in a good location close to the Corniche with lots of taxis close by to travel further afield. There are plenty of restaurants nearby serving a variety of cuisines which are reasonably priced. Additionally there is a COOP supermarket at the end of the road and a Starbucks in the opposite direction. Travel time from the airport is around 30 minutes and costs approx AED80. On your way back to the airport don’t arrange this through the hotel as they want double the cost of a taxi. The room and bathroom are large, with a fridge and plenty of storage. They are tired but this is reflective in the price.
Stayed 3 nights in Nov 2022
Response from Hotel management on 24 Nov 2022
Hello,Thank you for your confidence in choosing our hotel. We are glad to know that you have enjoyed our room, bathroom size, and your stay in the Nestled between the sophisticated area of Abu Dhabi, just a short walk from the scenic Corniche that combines the elegance of the modern architecture and the nearby beautifully gardens and parks.We hope that you had a memorable stay.Looking forward to your next visit.

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022
Response from Titif on 25 May 2023
Thank you for your kind words. We are delighted that you liked our hotel facilities. We appreciate your feedback and your loyalty.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Needs to be updated
The check in process was easy and quick. The room was clean except for a HUGE filthy stain on the carpet on the left side of the bed. Several of the walls had been repainted in spots and the painting job was awful- our entire room needs to be repainted. The microwave door was melted and we had to request the microwave be replaced because we were not gong to use it in the condition it was.
Terrible paint touchup
more bad paint touchup
Filthy carpet
Melted microwave
Stayed 3 nights in Mar 2022
Response from Hotel management on 12 Apr 2022
Hello, Thank you for sharing your feedback regarding your stay with us. We will raise your complaint about our bed cleanliness and room amenities to the management team right away. Waiting to serve you again in the near future on your next visit.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, only 6 blocks from the beach, and window shipping is very interesting with all of the high end car dealers close by. Nolu's restaurant is very good, and there are plenty of other restaurants close by.
Stayed 4 nights in Dec 2021
Response from Hotel management on 19 Dec 2021
HelloThomas, Thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed your stay with us and our restaurant. Looking forward to your next visit.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely hotel, great service
Stayed 1 night in Dec 2021
Response from Hotel management on 14 Dec 2021
Hello Anthony, Thank you for sharing your positive feedback regarding your stay with us. We are glad that our services have got your satisfaction. Waiting to serve you again in the near future on your next visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Hotel management on 9 Dec 2021
Hello Anonymous, Thank you for giving Oryx Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

2/10 Terrible

Pratik

Liked: Cleanliness, room comfort
Disliked: Staff & service
Arrogant and rude staff
My check in was at 2pm but I got the room only at 930 pm and that also after arguing and shouting at the reception desk for hours. The staff was out rightly rude and had to make 4 housekeeping call to get water to my room after 45 mins and no apologies
Stayed 1 night in Nov 2021

8/10 Good

Mehdi

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel in placed in nice location with quick access to restaurants, groceries, beach and malls. Elevators are fast and responsive. Hallway are not always nicely cleaned, at least on our staying floor
Stayed 9 nights in Oct 2021
Response from Titif on 25 May 2023
It’s wonderful to know that you had a great experience with us. We are glad that you loved oryx hotel location. We are very sorry to hear that you were not satisfied with our housekeeping and receptionist service. This is not the level of quality we strive to provide to our guests.We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance .We look forward to welcoming you back in the future.

10/10 Excellent

KHALID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

4/10 Poor

Gheri

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay one night still no gym at hotel no mircowave as well
Stayed 1 night in Mar 2021
Response from Hotel Management Team on 28 Mar 2021
Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your observations regarding the room's amenities. We are always keen on providing our guests with a memorable stay. We promise to send your complaint to the relevant department. We are waiting for your next visit with the guarantee of a better service that meets your expectations.

8/10 Good

Kenneth

Stayed 1 night in Aug 2020

6/10 Okay

James

Business traveller
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Titif on 25 May 2023
It’s wonderful to know that you had a great experience with us. We are glad that you loved Oryx hotel facilities. We look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The bathroom needs a renovation. Need small face towels in the bathroom. Housekeeping needs to provide bath items every time clean.
Stayed 12 nights in Feb 2020
Response from Titif on 25 May 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you were not satisfied with our housekeeping service. This is not the level of quality we strive to provide to our guests.We apologize for any inconvenience or frustration this may have caused you. We take your comments very seriously and we have addressed them with our staff to ensure that they improve their performance . .Thank you again for choosing our hotel and for sharing your valuable feedback. Please feel free to contact us if you have any questions or concerns.Sincerely,Hotel Manager

8/10 Good

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location: Walking distance from the corniche
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The reason for booking this hotel was because of the roof top pool. On arrival it was closed and we were not told about it. Only one set of towels in the room. The room was freezing cold. However, it was a beautiful room and the beds were very comfortable.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Hussein, Dubai

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There wasn’t hot water during my stay, tried to ask if there is a usb power plug to be provide to charge my phone there wasn’t one, the alarm in my room wasn’t working after setting it which made me wake up late due to my phone couldn’t be charged to wake me up
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I liked that the hotel was a 1 minute walk from the building I was having my meetings in, and the check-in and check-out process was easy. Room service was quick. The room was decent sized, the bed was fairly comfortable, but that's where the good ended and the rest was more or less a "meh..." at best. Their literature says each room has a stocked mini-bar, and it doesn't. The shower had mildew growing in the grout lines. The hot water for the shower was no such thing -- I would be generous were I to describe it as tepid. There was only one bath towel and one hand towel in my room, and no washcloth. All they had was smoking rooms (I don't smoke).
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are large and have a nice bright window whisk was nice. We had two guests booked in our room but were never given enough towels. The pool is also dated and could use an upgrade.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a good location for getting about on foot visiting Corniche beach
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Jun 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019