Family Hotels & Resorts in Abilene from NZ$213

"The room wasn't clean, wasn't ready for occupancy. Had to ask for a remote control with a warning of $150 fee if I lose it?? Property is an overall poor condition"

"Breakfast not good and I was told (by Phone previous to stay) that gluten-free bread was available. It was not. Eggs did not taste —or look—like fresh eggs. No real milk or non-dairy milk — for coffee. Decor is depressing. Inner rooms dark and severely dated. Plus is updated bathroom from stay some years ago. "

"One towel 3 days, no non slip in tub or bathroom floor. breakfast poor and had to carry across ballroom floor to elevator and then down hall to room;, we are elderly-2 drinks cereal fruit to carry across ballroom to elevator, which sounded like it was falling apart, to take meal to room- no dinning area requested extra towels requested twice, had to go get them. trash not emptied. ballroom had large leaves from plant on floor all three day getting TV to work and then could not get channels to change."

"Staff so friendly and helpful, everything very clean"

"Do not stay here! Pay the extra money and stay somewhere else. Dust on all furniture and the fridge was turned off and had mildew inside. The smell was horrid when opened! The bed appeared to be clean. This was a last minute decision to stay in Abilene and I will not stay here again! "

"Carpets where super stained. Mattresses were old and very dirty. Roaches in the tub. They were short staffed and our room did not get cleaned. They only took dirty towels to wash and never brought them back. We had to go and look for the cleaning staff and ask clean towels late in the evening. The only reason we stayed was because we had already cancelled a previous reservation for the same reasons and could not find another room. I can’t believe Expedia represents this quality of Hotels. They are not what seem on the online photos. Disgusted with the Expedia and that chain of Hotels."

"Yes "

"everything was good for our short stay. thank you"

"I paid $453 for one night at this hotel, and after seeing the first room they assigned us, I honestly would not have let a stray animal stay there. To begin with, I was told check-in was not until 4:30 p.m. Since we were attending a graduation, I stopped by around 4:00 p.m. to see whether our room might be ready early. Imagine my surprise when I saw a sign clearly stating that check-in time was actually 3:00 p.m. When I questioned the front desk clerk about the discrepancy, she claimed it was because they had a full hotel and were waiting on guests to check out. That explanation made absolutely no sense considering standard checkout times are much earlier in the day. Things only got worse from there. Our room key would not work. I had to go downstairs three separate times before the clerk finally came upstairs herself — and even then, she still could not get the door open with any of the keys she had programmed. She ultimately had to use her master key to let us in. Yet somehow, she acted as though I was the inconvenience. Once inside the room, I was shocked. The carpet had large visible stains — one bright red and another dark brown. There were chips and debris on the floor, scuff marks all over the walls, and the overall condition of the room looked dirty and poorly maintained. I genuinely questioned whether the sheets had even been changed. To make matters worse, the toilet did not work. I immediately contacted the front desk to report th"