Search Inns in Abergavenny

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"We upgraded as we were looking forward to a arelaving treat for me and my partner. The upgrade was supposedly their best room which was full of cobwebs in the lounge area the bedroom and the bathroom and their dust everywhere and even worse inside the wardrobe it was thick with dust unableto put clothes in their . The furniture was falling apart and pieces missing off bits of furniture also. After I booked i was told breakfast last call was 10.30 am . We turned up at 9.45 to be told breakfast had stopped at 9.30 so we had to leave early and go buy breakfast at a local cafe. Extremely disappointed with this stay honestly I wouldn't recommend it to anyone the facilities are ok but the rooms are terrible. Im going to get a refund as im upset with the service , cleanliness of the room and booking bed and breakfast to not be able to have breakfast as it was stopped at 9.30. Really disappointed better service hotels for the same money do not recommend."

"Lovely pub and hotel. Staff wonderful. Comfortable beds, clean room. Breakfast was tasty. Barrier controlled safe car parking. Takes about 15-20 mins to drive into central Cardiff."

"The room was a good size and the parking was free all weekend. However the pool area was so busy we didn't use it, the bar and restaurant was very expensive. "

"Top class Hotel. Only wish they had a swimming pool. Otherwise every thing, absolutely excellent."

"Great room, comfortable bed, all very clean. "

"We wanted a place to stay near our friend wjom we were visiting and this was the closest we could find. But I will never come back to this hotel. The room was very small, ac with hot air , tried to open windows and sleep but the traffic noise was a lot. Bed was not comfortable pillows were really bad - developed backache and neck ache after the stay. We wanted a room just to sleep after roaming around but didn’t get any sleep. The price we payed is too much for such poor amenities - rather should have gone for a cheaper hostel- it felt like that. "

"We recently stayed at The Beacon Hotel, Cardiff. As a 3-star hotel, it’s fairly basic and not the most modern or spotless, but it was adequate for a short stay. The location is convenient for getting around Cardiff, and the room had the essentials we needed. Breakfast was enjoyable, with a decent selection to start the day. A special thank you to Fatima, who looked after us really well during breakfast. She was friendly, attentive, and made us feel very welcome. Her service was definitely the highlight of our stay. Overall, a simple stay made better by great customer service."

"Great venue. Breakfast was superb. Just a bit disappointed that so many of the bars and restaurants on the facility are closed at this time of year. Place seemed busy enough to open a few more places up."