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"Rooms were clean but didn’t have coffee machine, the staff told us we have to upgrade the room to get coffee machine!! The parking was a very narrow , uphill with a seriously unmanageable curve. Our car got scraped! I will never go back with a car at this hotel ! "

"Demasiado pequeño el cuarto y los baños Demasiado simple"

"great price, good location. would stay again"

"We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel. "

"We stayed at the hotel 2 nights. Nice, clean room, bathroom, soft towels. Located in the center of the city. Nice breakfast was included in the price. We definitely recommend this hotel."

"My room was miserably hot and AC didn’t work (in early April, not summer.) Hallway smelled like cigarette smoke. But the staff was very friendly. Good location."

"The breakfast was perfect, the hotel is beautiful and very well presented! The views are stunning I felt very privileged to stay at such an amazing hotel."

"The staffs are really friendly and helpful. If you you don't know where to eat, ask for their recommendations, you won't be let down."

"Good "