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Novotel Aachen City

4.0 star property
Pet-friendly hotel connected to the convention centre in Aachen with a restaurant

Choose dates to view prices

Novotel Aachen City places visitors in the heart of Aachen-Mitte. Travelers can shop on site, relax on the terrace, or enjoy the arcade room. The hotel offers high-speed WiFi throughout, while the 24-hour front desk staff helps ensure a smooth, comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
The current price is NZ$180
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(36 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed (Accessible)

Standard Room, 1 Single Bed (Accessible)

Standard Room, 1 Single Bed (Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 1
  • 1 Twin Bed

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Reception

Mercure Hotel Aachen am Dom

Aachen-Mitte
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 668 reviews
The price is NZ$163
includes taxes & fees
9 Nov - 10 Nov
Mercure Hotel Aachen am Dom
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About the area

Map
Peterstr. 66, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 8 min walk - 0.7 km
  • RWTH Aachen University - 9 min walk - 0.8 km
  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • Aachen Cathedral - 9 min walk - 0.8 km
  • Hauptstadion - 4 min drive - 2.3 km

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪Sultans of Kebab - ‬2 min walk
  • ‪Taverne-Grill Alexander - ‬2 min walk
  • ‪Zoom Döner - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Novo2 Lounge Bar & Eatery - ‬1 min walk

About this property

Novotel Aachen City

Upscale hotel located in Aachen-Mitte
At Novotel Aachen City, you can look forward to a terrace, shopping on-site and an arcade/games room. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a front desk safe and a banquet hall
  • A 24-hour front desk, smoke-free property and luggage storage
  • 1 meeting room, a lift and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms include comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • TVs with satellite channels
  • Separate sitting areas, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Reception

Mercure Hotel Aachen am Dom

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 668 reviews
The price is NZ$163
includes taxes & fees
9 Nov - 10 Nov
Mercure Hotel Aachen am Dom

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Is Novotel Aachen City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Aachen City?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Aachen City on 9 Nov 2025 start from NZ$179.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Aachen City?

This hotel doesn't offer parking.

What time is check-in at Novotel Aachen City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Aachen City?

Checkout is at noon.

Where is Novotel Aachen City located?

Located in Aachen-Mitte, this hotel is within a 10-minute walk of St. Nikolaus Church, Elisenbrunnen and Eurogress Aachen. Suermondt Ludwig Museum and Couven Museum are also within 10 minutes. Eurogress Aachen Bus Stop is 6 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 15 minutes.

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Reviews

Novotel Aachen City Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 408 out of 885 reviews
Rating 8 - Good. 391 out of 885 reviews
Rating 6 - Okay. 58 out of 885 reviews
Rating 4 - Poor. 14 out of 885 reviews
Rating 2 - Terrible. 14 out of 885 reviews

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to park and a great breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Astrid Louise Hylager

Close to the park
Stayed 2 nights in Apr 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and room as such were fine. But there are too many drug addicts and drunks in the blocks around the hotel. The parking lot is spacious but some parts of it are used as public latrine. Very close to main shopping areas and other parts of the city center.
Stayed 4 nights in May 2025

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
super
Stayed 1 night in Apr 2025

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
Great service…
Stayed 1 night in Jun 2023

8/10 Good

HARALD

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Really impressed, staff were all lovely and helpful. Great for parking too. Breakfast is fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the cathedral and square. Hotel was great but we did not eat the breakfast as it was expensive at $26 euros each. I recommend the dining room as we ate 2 nights of 3. Parking was easy with our rental. Unfortunately, our vehicle was broken into and my wife’s Michael Kors purse (the only item we left and forgot in the car) was stolen. Note: the underground parking does not belong to the Hotel. I would recommend staying here without a vehicle.
Stayed 3 nights in Oct 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel für einen City-Trip. Dampfbad & Gym waren bucht nutzbar, da sie renoviert haben. Das war aber vorher bekannt, daher alles okay.
Stayed 2 nights in Oct 2025

6/10 Okay

Heiko

Liked: Cleanliness, staff & service
Es war alles sauber und das Personal sehr hilfsbereit und nett. Allerdings war es viel zu warm im Zimmer, um gut schlafen zu können. Die Klimaanlage funktionierte leider gar nicht und es gab keinerlei Kühlung. Zum Glück war kein Sommer mehr. Auch täte mehr Platz für Kleidung und ein Kühlschrank dem Zimmer gut. 1 Nacht ok, aber wir waren 4 Nächte dort.
Stayed 4 nights in Sep 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, dicht bij het centrum en restaurants. Echter de weg naar het centrum is niet zo schoon en "veilig" om alleen te lopen. Parkeergarage onder hotel voor €18 per dag, lift vanuit garage komt uit in het hotel.
Stayed 1 night in Oct 2025

8/10 Good

Oswald

Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer, personal freundlich. Zentral gelegen, direkter Zugang vom Parkhaus.
Stayed 2 nights in Sep 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung ok. Für Hunde sollten zum Abtrocknen Handtücher bei der Rezeption bereit liegen, auch im Interesse des Hotels.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 15 nights in Sep 2025

10/10 Excellent

Aretí

Liked: Cleanliness, amenities
Limpieza, ubicacion, atencion. Excelente
Stayed 11 nights in Sep 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima locatie en nette kamers. Ontbijt was ook zeer compleet en netjes. Personeel vriendelijk en behulpzaam. Garage onder hotel, geen onderdeel van hotel, was handig maar wel prijzig en veel zwervers.
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel, pratique
Stayed 1 night in Sep 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service war toll. Die Umgebung ist leider sehr laut.
Stayed 2 nights in Aug 2025

8/10 Good

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, freundliches Personal. Das Zimmer ausreichend groß. Sauberkeit war ok. Leider war das Zimmer ziemlich warm und es ist uns mit der Lüftung nicht gelungen, die Raumtemperatur zu reduzieren. Die Umgebung hat uns gar nicht gefallen. Wir waren nicht unglücklich, dass unser Auto über Nacht in einem Parkhaus stand. Für einen Kurzaufenthalt würden wir das Hotel wieder wählen.
Stayed 1 night in Jul 2025

8/10 Good

Houda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall. Just the AC wasn’t working in our room and it was too hot. Also the room was small for a family of 4
Stayed 1 night in Jul 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel.

We don't really have a good feel for Aachen as a city and aren't sure what to say about the area other than that it was pretty vibrant and appeared to offer some night life opportunities. The hotel was clean and modern and the service was mostly good, although they seemed to be thrown a little for a loop by a family showing up to breakfast with two kids, which was odd. The room was adequate, but not big, and with both the bed and the pull-out sofa if was tricky to move around. It had an adequate fitness facility on the top floor, with dumbbells up to 10kg, a full-body selectorized weight training machind, and some cardio machines, as well as a shower and changing area.
Stayed 1 night in Jul 2025

10/10 Excellent

Taeyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 욕가조 좋음!
Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, gastvrij en je staat zo midden in het centrum
Stayed 1 night in Apr 2025