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Independent, 5 star Hotels in Riviera Maya

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Grand Velas Riviera Maya - All Inclusive - Playa del Carmen Hotels
NZ$1,522

Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Playa del Carmen - Map
 
 
"One of a kind luxury hotel"
Words can not describe how phenomenal this hotel is. Service is wonderful and resort is beautiful. Highly recommend.
Traveller from Lexington, Ky
Located 5 minutes from downtown Playa del Carmen, 2 miles (3.2 km) from El Camaleon Golf Club and 2.7 miles (4.4 km) from …More
Ambassador at Grand Velas All Inclusive - Playa del Carmen Hotels
NZ$2,159

Ambassador at Grand Velas All Inclusive

Carretera Cancun Tulum Km. 62, Playa del Carmen - Map
 
 
"Luxury a galore with a few black spots."
This is my 4th time at Las Velas and once again they delivered almost to perfection, a few spots during our stay. The hotel was entering the low season and the occupancy was very low, but somehow during the first 5 nights we stayed at an Ocean View suite. Not much of an ocean view and more a pool view, did not complaint about it, but the room description was deceiving. The last two days paid for an Ocean Front, Private pool suite, and we got a room with a partial ocean view, since we were also looking at the roof of one of the restaurants. In addition, and to my surprise, the two qeen beds were significantly smaller than the other room with no view. At some point I even thought about asking the hotel staff to move me to the first room as it was more comfortable and since we were at the beach or pool most of the day, the view at the end was not as important. In summary, on a hotel were all the interactions are scripted to deliver a superior service, I feel than on an almost empty Hotel, if the staff was really looking to deliver a wow factor, they should have given a bit more thought on the room assignment, after all we were repeating customer paying the modest amount of $1200 a night.
A Traveller
Located in Playa del Carmen, this beachfront resort is in the city center and within 3 mi (5 km) of El Camaleon Golf Club and …More
Grand Class at Grand Velas All Inclusive - Adults only - Playa del Carmen Hotels
NZ$2,200

Grand Class at Grand Velas All Inclusive - Adults only

Carretera Cancun Tulum Km. 62, Playa del Carmen - Map
 
 
"Gorgeous Hotel, Amazing Food, Service Spotty"
I was hesitant to do another all-inclusive as the food tends to be average, but this is definitely a resort for the foodie. The food at the restaurants was outstanding. Service at the Pilaf (french) and SunLin (Asian) was top notch. Service at Frida (mexican) and the Bistro (american) was very spotty. In particular, if you are looking to have breakfast or lunch at the Bistro plan for a long stay as they seemed to be a bit short staffed. We did go to one of the buffet restaurants and it was fine for a quick meal for breakfast. Beach is gorgeous, plenty of cabanas and the staff was very attentive to taking orders for food and drink. We stayed in the adult side and the rooms were huge. Had a walk out patio and plunge pool. Great views. Each room has their own butler and ours, Yocelyn, was wonderful. Spa was great although I do have a small gripe. We received a voucher from Expedia but were told we could not use as it was not on a high end service(i.e.,massage). There was no communication of that point. In the end, the spa split the difference with us, but I did feel at a high end resort they should have honored the voucher. But overall it was a great resort with outstanding food for an all inclusive.
Traveller from Chicago
Located in Playa del Carmen, this beachfront resort is in the city center, 2 mi (3.3 km) from El Camaleon Golf Club, and …More
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Hotel Club El Mandarin

CARRETERA FEDERAL CHETUMAL , KM. 299, Playa Del Carmen - Map
 
 
Situated in Playa del Carmen, this hotel is 2.1 mi (3.3 km) from El Camaleon Golf Club and 2.6 mi (4.1 km) from Tres Rios …More
Barcelo Maya Beach & Barcelo Maya Caribe - Puerto Aventuras Hotels

Barcelo Maya Beach & Barcelo Maya Caribe

Ctra. Federal Chetumal -Puerto Jurez, Puerto Aventuras - Map
 
 
Nestled on the beach, this Xpu-Ha resort is 0.5 mi (0.9 km) from Ecopark Kantun Chi and 1.8 mi (2.9 km) from Xpu-ha Beach …More
Grand Palladium Kantenah Resort & Spa - Riviera Maya Hotels

Grand Palladium Kantenah Resort & Spa

Carretera Chetumal, Riviera Maya - Map
 
 
This beachfront resort is located in Tulum, where area attractions include Gran Cenote, Tulum Mayan Ruins, and Tulum National …More

Search from 6 Independent Riviera Maya Hotels - 5 Stars


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