All staff are OK but the kitchen stall at the Lounge which is for Suite users are lazy and no much good. I told them "the cheese is off and smells" he turned the fridge higher and said "its OK now". I told the girls who were serving us and made him replace the cheeses. The lunch at the lounge is ...
Found the hotel a dated especially in the rooms on club level, which I would expect.
Pleasant. Good Location.Safer. Shortcut to terminal 3. If traffic is bad. The right choice..
Very clean and comfortable beds. The front desk staff were very pleasant to deal with.
Convenient near Airport & SM Mall of Asia. Walking distance near the mall and also concert venue at MOA Arena.
Great hotel near all you want to do. Mostly the financial district
Amenities & activities are great due to being next to the Aquarium/park. Having one wall as an aquarium is a unique experience worth doing. Executive Assistant Mananger Christian Borromeo also made the experience much better with a reward program.
Disappointed at the start for not considering that we came for a kong journey. It is either the staff was not trained properly or the policy needs adjustment. Under staff at reception but lots of staffing seems to available to assist. We were treated and lumped with staycation guest. The restaurant ...
The staff were very accommodating, however, the towels were a bit threadbare and the food at the buffet was limited
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