Top Hotels Near 31 Escape in Birmingham from NZ$111

"Nice room"

"Good location Very friendly. Good breakfast "

"Ms Ronnie checked us in after midnight. She was so pleasant & welcoming. Clean rooms, excellent hot water for shower. "

"It’s a Very nice place to stay. "

"Several staff members were unengaging and fairly curt. The car valet guys were nice but having to valet the car every time we used it was inconvenient and expensive. During our 4 night stay, the room was only serviced the third morning at my request because I had spilled coffee on the sheet the first night and they didn't service our room at all the next day. They only did it the second morning because I requested it. The first night I also found a long dark hair on one of the hand towels and placed it on the floor to be replaced but no one came the next day. Our coffee pods and sugar in the room were never replaced and the trash wasn't emptied, even on the one day we had service. The Kelly hotel is attractive but we're not likely to stay again, which is a shame since our son and DIL live in Birmingham and we visit often."

"I was in town for an event and after returning to the property late that night, I turned the lights on and there were roaches around the refrigerator/ microwave area. I am unsure if this was isolated to my room or not, or how they had gotten into the room, but it was alarming considering I've never had such issues staying at a Microtel. The young lady at the counter couldn't do much for me as I booked through a third party and there were no rooms available to move me. I do appreciate her concern and willingness to try to help me out, and I hope the information was passed along and will be addressed."

"The phones at the Hotel did not work the day we arrived or the day we left. To get from the airport to the Hotel I had to call an Uber to take us to the Hotel as I could not contact the Hotel by Phone . It was cold and windy we waited outside for their shuttle to come by but gave up on it. The morning we left there was no one at the front desk until the shuttle driver came back from delivery and he took us to the airport."

"Traveling through, the staff was welcoming, the room nice and clean and breakfast nice enough. "

"Very clean and very very nice staff!!"