Apartment (Apartment Suite) | Terrace/patio

Reviews of Statthotel

1 out of 5
Statthotel
Schneggengasse 8, Zürich, ZH

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 185 reviews" "
Rating 8 - Good. 90 out of 185 reviews" "
Rating 6 - Okay. 24 out of 185 reviews" "
Rating 4 - Poor. 8 out of 185 reviews" "
Rating 2 - Terrible. 6 out of 185 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Raj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

8/10 Good

Michael, Harrisburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable , charming local district.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and rooms are well equipped.
Stayed 1 night in Jun 2023

10/10 Excellent

LOUISE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect budget option for Zurich
Perfect budget hotel, clean rooms, lovely friendly staff, and the hotel itself is ideally positioned for central Zurich!
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Stayed 2 nights in May 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2022

10/10 Excellent

Pavish Kumar

Stayed 1 night in Nov 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a GREAT hotel. Super spacious and clean. Great location in old town. Check in was in the bar to the side, but who cares. Don't let the 1 star fool you. This was nicer than all 3 star hotels we stayed at during our Switzerland vacation. I would absolutely stay here again.
Stayed 1 night in Oct 2022

8/10 Good

mingjun

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… very friendly service.
Stayed 1 night in Jun 2021

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
Clean, beautifully and comfortably renovated, good espresso machine and cookies in the room. Helpful, friendly and accomodating staff. Only drawback...no AC for summer. Definitely would stay again when in Zurich.
Stayed 1 night in Jun 2020

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Daniela Weber on 16 Dec 2019
Dear Antoine Thank you so much for your wonderful feedback! We are very pleased to hear that you enjoyed your stay in our small hotel and would be happy to welcome you soon again. All the best and we wish you a marvellous New Year. Kind regards Daniela

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Nice bed and shower. A little tight like all the other rooms we have stayed in Europe.
Stayed 1 night in Nov 2019

6/10 Okay

Cory

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Great location, but small, hot and loud
Great location but super small (maybe 10x15 including the WC). Unfortunately there was no AC and our room was very warm so we opened the window. The bad thing about being downtown is that the neighborhood was loud so we had to choose between the heat or the noise. Bummer.
Stayed 1 night in Oct 2019
Response from Daniela Weber on 4 Nov 2019
Dear guest Thank you very much for having taken your time to leave us your feedback. It is much appreciated. The size of our basic Double rooms 'Petite', where you have stayed in, is mentionend on our website. We do offer larger Double rooms however if you are looking for a more spacious room next time. Please note that it is not common for hotels in Switzerland to provide an AC as our climate is very mild compared to southern European countries, especially in autumn months like October. We get by with our fans in the rooms and furthermore our building is under the protection of national heritage and we are not allowed to install AC's on the facade of our building. We thank you for your understanding and hope you had a pleasant stay accompanied by wonderful autumn temperatures. Best regards from stattHotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Front desk clerk is VERY rude. If you have ANY questions you are directed to read a large binder. Information regarding accessibility of internet is confusing and unclear. Room small, which is ok nut poor layout. Neighbors from neighboring business are loud. When I first arrived I noticed ear buds on night stand. It became clear why that night.
Stayed 3 nights in Sep 2019
Response from Daniela Weber on 4 Nov 2019
Dear guest We are very sorry to learn that you weren't pleased with your stay and that you felt that our staff was unfriendly. It is our utmost goal to provide an excellent service and create a welcoming atmoshpere. The Wifi instructions can be found on the table on a small sign-board. We do hope that you had an enjoyable stay nevertheless and would be pleased to welcome you again. Kind regards from the entire stattHotel-Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't use a cell phone nor do I carry my lap top, so, for 15 minutes, I tried the find a way to contact your manager for entry to no avail. I paid for the lodging in advance and ask for a refund asap, before I contact an old friend, a lawyer, and pursue a refund through legal means. S. Rosen
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very small room and elevator. Extremely loud. Clean and efficient however
Stayed 1 night in Sep 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location , very nice, helpful and friendly staff and very clean and nice place. For sure I ll be back there
Stayed 2 nights in Sep 2019
Response from Daniela Weber on 8 Sept 2019
Dear Gustavo Thank you very much for your wonderful feedback! We are happy to read that you enjoyed your stay with us and we'd love to see you back at stattHotel soon. Kind regards from the entire Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who are so helpful and friendly. Room was large and well kitted out, hotel is in a great location and was a great stay.
Stayed 1 night in Aug 2019
Response from Anselmo on 23 Aug 2019
Thank you for your feedback. We appreciate it a lot and hope to welcome you back soon. Best wishes.

10/10 Excellent

Eddie, Leesburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, even for my late check in. The property is located right off the Main Street in old town and the room was amazing! I’m going back, for sure!
Stayed 1 night in Aug 2019
Response from Reception Team on 14 Aug 2019
Thank you for your feedback. We appreciate it and look forward to welcoming you back. Your stattHotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute with all the little amenities
Super cute, hair dryer, Nespresso, safe area, free WiFi-all for a great price! (Did not bother me but no A/C and near a brothel)
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
Location is great: very central in old town. You can walk from the station. Make sure you have the entry code (four digits) if you arrive after staff have gone home. Lighting in the room is dim but everything is clean. No hair dryer. Good selection of TV channels.
Stayed 1 night in May 2019
Response from stattHotel Team on 4 Jun 2019
Dear Guest Thank you for your feedback. There are hairdryers in every bathroom, under the lavabo. Best regards stattHotel Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact with great location
The Statthotel was perfect for my overnight stay in Zürich. I arrived late, but there was an efficient automated check-in. The room was small, but very pleasant and contained all I needed.
Stayed 1 night in May 2019

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations and comfy space!
It was a great location, and I slept great on the comfy queen sized bed. They have a nicely kept coffee machine with glasses and cups for your conscience and a mini fridge. I didn’t walk more than 20 minutes to where I wanted to go and never took the tram. It is located next to a bar and nightclub/strip club and so I could hear the music from my second story room but I could sleep through it (they do give you ear plugs). I was a tad confused how to get my key outside business hours for the desk (hours are like 9am -5pm) and I got it by asking the bar next door for the code to get in and they have a list of names. I came when o didn’t need air conditioning but I could see on hotter months I would have an issue with the heat since there is only a fan (no AC unit) in the room.
Stayed 2 nights in May 2019

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Hotel was great, apparently a 1* which is incredible as it was definitely 3.5* in my book. Wouldn’t hesitate to stay again
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hotel is next to a strip club. The disco on Tuesday night meant that we did not really close our eyes till the early morning. Otherwise great location and welcoming staff, neat rooms …. but close to no sleep unfortunately.
Stayed 1 night in Apr 2019
Response from Daniela Weber on 13 May 2019
Dear guest Thank you very much for your valuable feedback. We would like to take this opportunity again to apologize for the noise you had. We sincerely regret that you couldn't sleep well during your stay. Due to your feedback we were able to interfere with the Club next doors and the manager has promised us to keep the noise level to a tolerable volume in the future. Should you consider staying with us again, we would be happy to give you a free Upgrade to a larger room in order to make up for the noise you experienced. Furthermore we can be reached anytime after the reception opening hours if there is any problem, even late at night. This way we can try to solve the problem right away. We are glad to hear that you liked stattHotel and we would be very happy to welcome you again in the near future. Kind regards Daniela Weber

8/10 Good

Verified traveller

Liked: Staff & service
The hotel location is right in the middle of everything with walking distance.
Stayed 2 nights in Apr 2019

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and clean
Bit of a strange set up to get in. Very anonymous but I was pleasantly surprised by the cleanliness/modernness of the room itself. Great location. Would stay there again
Stayed 1 night in Jan 2019

8/10 Good

Samuel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel to stay in the old town
Nice hotel near the old town and within walking distance to the train station and shopping district. Staff are friendly and helpful!
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Convenient location, but certainly not luxurious!
This hotel is in a good location close to the shops and restaurants of the old town, although the entrance is in a small alley, which is hard to find and might be unsafe later in the evenings. The room was very small and cramped, and the shower was not suitable for taller people (I'm 5 foot 6 inches and I'd say that the roof of the shower was only a couple of inches above my head)! The staff were friendly and helpful when they were, however the reception desk closed early in the evening. This meant that when I arrived I had to get my key card from a dispensing machine at the front door, by means of a special code. I was unaware of this procedure when I arrived and had to call the contact number and eventually they gave me the code over the phone. Also when I accidentally locked myself out of my room in the evening when the reception wasn't manned, I had to ring the office and get an emergency key card from the machine with a new code. This all seemed very strange and inconvenient to me. The building is old with original wooden beams in the ceiling, which added a bit of character, but the bathroom and hallways stank of plugin air-fresheners. There is free wifi, but you have to keep logging in again every half hour. Otherwise you can pay for wifi to avoid this. As Zurich is an expensive city this hotel perhaps presents a budget-ish option in a very central and convenient location, however if you are looking for a luxurious hotel this isn't it!
Stayed 6 nights in Sep 2018

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely business trip to Zurich
Statthotel is in a great location for touring around the highlights of Zurich. The neighborhood is charming and packed with excellent shopping and restaurants. The hotel itself is very close to the main train station, less than a 10 minute walk away. The hotel itself is just fine. All the basics are covered and you have a nice Nespresso machine in the room. I had a little kitchenette as well that I enjoyed. The bed was super firm, no sheet just a duvet and one pillow. There was someone at reception when I arrived but I never saw anyone else there the rest of my stay. There’s no lobby or breakfast, but I found it to be a perfectly nice stay for business travel.
Stayed 6 nights in Aug 2018

8/10 Good

Devika, Toronto

Liked: Cleanliness, staff & service
The shower was stressful because you have to hold the shower head. The space between the wall and the toilet is very small a tall person wont fit at all The room is very small and basic for the price Its in a good location and the reception was very helpful she gave me an adapter to use since i didnt have one for swiss. The electricity in the room sucked I was able to use the outlet next to the bed one night but the next night i couldnt. The alarm clock and espresso machine power went out the 2nd day.
Stayed 2 nights in Aug 2018

8/10 Good

VevaC, Baja California

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in perfect location. Surrounded by shops, restaurants, bars & next to the river. The price is very good for the location The room had a very good size and the complimentary coffee and pastry was very nice But, it doesn't have AC only a fan, and the room was quite hot at night. We were only there for 2 nights so, it was ok, I do recommend the hotel
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with easy access
Stayed 1 night in Jul 2018

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great location, incredibly nice staff, very clean, modern room. The shower is awesome! Strong water pressure and spacious. The bed is comfortable. There were little extras like a nespresso machine and a philips mood light. The only downside was that it was very warm in the room. There is a fan, but AC would make the stay perfect. I highly recommend this hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Odratheexplorer, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late in Zürich, but checking in was smooth sailing due to late check-in system.
Stayed 1 night in May 2018

8/10 Good

Jim, USA

Liked: Staff & service, property conditions & facilities
Nice, small room, right in old town. They had an espresso machine in the room which was nice to have. The lift is small, but that is typical for Europe. The stairs are narrow. Our only complaint is that it is way over priced for what you get. Be aware that Zurich (as well as all of Switzerland) is very expensive.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room close to it all
Nice room no complaints at all...good price too...happy days
Stayed 2 nights in Apr 2018
Response from Daniela Weber on 7 May 2018
Dear guest Thank you so much for your wonderful feedback! We are happy to hear that you enjoyed your stay at our place and would be happy to welcome you again soon. Kind regards from stattHotel-Team

10/10 Excellent

Tony & Corrie, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION LOCATION LOCATION !
Right in the heart of Altstadt (Old town). 5mins from the train station (link to airport). Surrounded by delicious restaurants and cafe’s. Room extremely clean with delicious espresso machine, fridge with creamers. Opening window for lots of fresh air. Friendly reception at this great little hotel.
Stayed 1 night in Mar 2018
Response from stattHotel Crew on 21 Mar 2018
Dear Tony & Corrie Thanks a lot for the positive Feedback. We are very pleased to hear that you had a really good stay at stattHotel.