View from property

Reviews of Seedamm Plaza

4 out of 5
Seedamm Plaza
Seedammstrasse 3, Pfaffikon, Freienbach, SZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 352 reviews" "
Rating 8 - Good. 136 out of 352 reviews" "
Rating 6 - Okay. 18 out of 352 reviews" "
Rating 4 - Poor. 9 out of 352 reviews" "
Rating 2 - Terrible. 3 out of 352 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tarquin

Liked: Cleanliness, staff & service, property conditions & facilities
Business trip, all amenities were excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Very helpful staff and the food take out was good
Stayed 1 night in Oct 2023
Response from Antonia - Online Marketing on 29 Jan 2024
Thank you so much, dear Sue, for your visit and your kind review. We hope and look forward to having you back soon. Best regards

10/10 Excellent

BABAR, Branford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel as we needed a place for stopover on our drive to Innsbruck. It is ideally situated off the highway. There is a casino in the hotel as well. The room was quite large (family of 4) with a balcony overlooking the lake. We had dinner at the sushi restaurant, which was excellent. The breakfast the next morning was also very good (one of the best on our trip). The options were numerous and we enjoyed the fresh OJ machine. Parking was ample and easy. We would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Antonia - Online Marketing on 29 Jan 2024
Dear "Babar"Thank you so much for your stay and your detailed review. We read with joy that you spent a good time with us.In addition, it is great to know that in particular our rich breakfast buffet, the spacious rooms with balcony and lake view, have remained in good memory. We look forward to welcoming you again on another future occasion. Kind regards.

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seedamm was a very nice stay. We had a panorama room on the 3rd floor. Train right under the balcony - but it’s almost whisper quiet and does not bother at all. Kids loved the game room facility. Mediterranean restaurant was ok, sushi was never open for some reason Free parking and plenty of it, with direct access by elevator. With limited dining options the fridge in the room could be bigger and have a small freezer in it as well. Another nice addition that would not hurt - water kettle. AC was loud but not as efficient at all, the weather was good during our stay so it was ok, but when it’s hotter - that would be an issue. Breakfast options could also include selections for vegans and pescatarian clients.
Stayed 2 nights in Jul 2023
Response from Antonia - Online Marketing on 3 Aug 2023
Dear TatianaThank you very much for your stay and your detailed feedback, which is valuable to us and very much appreciated.We are glad to read that in general you had a pleasant time with us. We regret that the air-conditioner was loud and it seems that it was not set optimally. Our technician would have gladly helped you adjusting it to find the ideal room temperature.A pity you missed the kettle in your room, as we have some available on request.Last but not least, thanks for your input regarding vegan and pescatarian breakfast options. We have forwarded it to the relevant department. However, guests may always ask our service staff and we are happy to offer alternatives according to their personal gusto.We hope and look forward to welcoming you back in the future - and then, please let us know your wishes already at the time of your booking ;-)Best regards from the SEEDAMM PLAZA

10/10 Excellent

soleiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2023

8/10 Good

Abdullah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well located hotel away from the crowded city center. It is pretty close to a beautiful walking trail and close to the lake as well. The is a mall with a super market (Migros) within 10 minutes walk from the hotel.
Stayed 2 nights in Sep 2022
Response from Antonia - Online Marketing on 28 Sept 2022
Dear AbdullahThank you so much for your recent stay and your kind review. We are happy to read that you liked our location and also the facilities around the hotel. Best regards

10/10 Excellent

Khalifa

Stayed 1 night in Aug 2022

8/10 Good

WALID

Stayed 1 night in Aug 2022

10/10 Excellent

Purvang, Holloman AFB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. The room was modern and with air conditioner. This hotel also has casino inside. The hotel staff was very friendly and helpful. They had one of the best breakfast with lots of fruits, breads, juices, cereals etc. You will be very pleased with the breakfast. Overall... 5 star ratings.
Stayed 1 night in Jul 2022
Response from Antonia on 28 Sept 2022
Dear PurvangThank you very much for your stay and for sharing your wonderful feedback with us. It is great to know that you felt comfortable as well as that you enjoyed our friendly service and the rich breakfast buffet.We look forward to welcoming you back on another occasion. Best regards

10/10 Excellent

Neill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel for a short stay -- restaurant was great.
Stayed 1 night in Jun 2022
Response from Antonia - Online Marketing on 21 Jun 2022
Dear Neill Thank you so much for visiting us for a short vacation. We are happy to read that you liked our in-house gastronomy. We hope and look forward to welcoming you back on another occasion.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Seedamm Plaza was a great location for our family to explore the area. It’s location to Alpamare is excellent, for those looking to go there. Rooms are comfortable. Breakfast buffet is good, minus not having decaffeinated coffee options. The standard coffee was very bitter and subpar as well. The rooms with a view of the lake also have a view of the train line… not optimal. These rooms also are located to the side where the conference center is, an loud music can be heard until very late, should an event be taking place. Despite this, the hotel is very nice.
Stayed 3 nights in Oct 2021
Response from Antonia - Online Marketing on 4 Nov 2021
Dear Guest Many thanks for your review and especially pointing out its location and its comfortable facilities! We are sorry that you got a wrong information on decaf coffee. Please be ensured that we do have and many guests ask for it. Therefore we would like to sincerly apologize for the misunderstanding. A pity regarding the bitter coffee, we will figure out if there is a problem with the machine - thanks for your input. Finally, we conclude from your overall rating (8/10) that in general, you had a pleasant time with us. We hope and are looking forward to welcoming you again on another location. Kind regards, Antonia

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, huge hotel with Casino, amazing breakfast, but the food is a bit pricey!
Stayed 1 night in Jun 2021
Response from Antonia - Online Marketing on 19 Jul 2021
Dear Kristin Many, many thanks for your recent stay and for sharing your feedback with us. We are happy to read that you completely felt at ease. We hope and look forward to welcoming you back in the near future. Best regards, Antonia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seedam Plaza
Very clean hotel with Casino and convenient Parking. Well connected to highway.
Stayed 1 night in Feb 2020
Response from Antonia - Online Marketing on 9 Mar 2020
Dear Piotr Thank you very much for your stay and your kind review, especially pointing out cleanliness, the entertainment as well as the parking facilities. We are pleased to read that you had a good time with us. We look forward to welcoming you back soon. Best regards, Antonia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Very disappointed with this hotel, they gave us the wrong room at first, then after we told them the room that we booked, they then moved us!. Lake views were partial and every request we had seemed to be a problem for the reception team. We will NOT be staying here again!. Under no circumstances and I would definitely not recommend this hotel to anyone!. Save yourself the expense. The Panarama hotel and spa is the one worth staying in!.
Stayed 10 nights in Oct 2019
Response from Antonia - Online Marketing on 11 Nov 2019
Dear Guest Thanks a lot for your stay and your feedback. We regret to hear that we were not able to meet your expectations in all respects. It seems that Murphy’s Law ruled during your visit and your dissatisfaction is totally understandable. I apologize on behalf of the entire team that you did not get the high-standard services we are known and appreciated for. Best regards, Antonia

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff were extremely helpful. Very enjoyable trip.
Stayed 1 night in Oct 2019
Response from Antonia - Online Marketing on 25 Oct 2019
Dear Nigel Many thanks for your stay and your kind feedback, especially pointing out our staff and cleanliness. We are happy to hear that you felt at ease. We are looking forward to welcoming you again on a future occasion. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people working at the hotel are very nice friendly and caring in natural easy way! They all make you feel very welcome!
Stayed 3 nights in Sep 2019
Response from Antonia - Online Marketing on 4 Oct 2019
Dear Doris Thank you so much for your kind words. We are happy to read that you had a great stay with us. We are looking forward to welcoming you again on a future occasion. Warm regards, Antonia

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Great for what I needed
Stayed 2 nights in Apr 2019
Response from Antonia – Online Marketing on 29 Apr 2019
Dear Kirstie Many thanks for your recent stay and positive review. We look forward to welcoming you back in the near future. Best regards, Antonia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Good hotel, good room, good food, nothing nearby
Stayed 1 night in Apr 2019
Response from Antonia – Online Marketing on 15 Apr 2019
Dear Guest Many thanks for your positive review. We are pleased to hear that you enjoyed your stay and would be delighted to welcoming you back to the SEEDAMM PLAZA on a future occasion. Best regards Antonia

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Sarah, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly would have liked coffee making facilities in the room but you could get hot drinks downstairs and take them up 👌
Stayed 1 night in Nov 2018
Response from Larissa on 27 Nov 2018
Dear Sarah, thank you so much for your review! We look forward to welcoming you back soon and we wish you a happy wintertime. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside of Zürich but you won’t regret staying her
I loved this hotel and could fault any aspect of it. Even the walk from the train station along the lake was lovely. Far better to stay here then take the train into Zürich. The ground floor restaurant was great (albeit inexpensive but what isn’t in Switzerland), the rooms are fine, the spa was lovely, and even the casino was lively. The gym wasn’t up to American standards but it was passable. All in all, I will certainly stay here again.
Stayed 1 night in Oct 2018
Response from Larissa on 23 Oct 2018
Dear Jeff, Many thanks for your feedback and your compliments regarding our facilities, friendly staff, the restaurants and our inhouse entertainment areas! – your feedback is a great incentive to give always our best. Wishing you and your family a happy fall time and we look forward to welcoming you back in the near future. Best regards

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, comfortable room
Stayed 3 nights in Oct 2018
Response from Larissa on 23 Oct 2018
Dear Nigel Thank you for your review and pointing out the quality of the room and the location in general. We look forward to welcoming you again soon and wish you a happy fall time. Kind regards

10/10 Excellent

Areej, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely clean and the beds were clean and comfortable. In the morning we were running late for breakfast and Maria was an extremely nice host and helped us grab breakfast items and placed them on our table. In the morning during our checkout, the front desk staff was also very courteous. The casino was an added bonus to our stay, and we also got a 10 CHF voucher & 2 complimentary drinks at the bar.
Stayed 1 night in Aug 2018
Response from Larissa on 14 Aug 2018
Dear Areej Many thanks for your wonderful review - we are very happy and pleased, that you had a great time! Your kind words are just stunning and a great incentive to give always our best. Looking forward to welcoming you back in the near future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, good food
It was gambling night with free vouchers which was FANTASTIC. What wasn't as fantastic was the noise that could be heard from the room all night. Overall, I'd stay there again.
Response from Larissa on 9 Apr 2018
Dear guest, many thanks for your feedback and your compliment regarding the gambliung night! ! We regret, that the noise reached your room and we could’nt offer you an other room, as we always do so if there are available rooms. We would be delighted to welcoming you back to the SEEDAMM PLAZA soon. Best wishes

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel choice near Zurich
Very comfortable, friendly, modern hotel option within easy driving distance or train to Zurich. Attached to casino but very quiet. Rooms spotlessly clean, modern and spacious. Very comfortable beds. Outstanding breakfast buffet. Best of a sample of two dozen in France, Germany, Austria and Switzerland on this trip. Easy access to motorway. Staff without exception highly professional, pleasant and helpful. Highly recommended without reservation.
Stayed 1 night in Dec 2017
Response from Larissa on 11 Jan 2018
Dear Guest Many thanks for your feedback and your compliments regarding our facilities, friendly staff and the breakfast! – your feedback is a great incentive to give always our best. Wishing you and your family a happy, healthy and successful 2018 and we look forward to welcoming you back in the near future. Best regards

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business room, excellent stay
Just a short stay not to travel anymore after the Oktoberfest.
Stayed 1 night in Oct 2017
Dear Thomas, great to hear you had a pleasant stay! Looking forward to welcoming you again soon. Kind regards, Larissa

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the food of the restaurant was excellent . I really love The breakfast .
Stayed 1 night in Jul 2017
Dear Adriana, many thanks für your review! Lovely to hear, that you enjoyed your stay. We wish you a wonderful summertime and we look forward to welcoming you soon again! Kind regards, Larissa

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to alpamare.close to seedam center
niçe.place .confort. viele leute close to alpamare.close to seedam center . gerade am see
Response from Larissa Périat on 30 Mar 2017
Dear guest, many thanks for your compliments! We look forward zu welcoming you again soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay Close to the Lake
Great Experience, Wonderful Staff, Great Service, Clean Rooms, Great Wellness facility!

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

afro, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility
Like it , love the casino and food was glorious ,
Response from Seedamm Plaza on 7 Mar 2016
Dear Guest Many thanks for your great rating! We appreciate your kind words and pointing out the quality of the food! We look forward to welcome you soon. Best regards, Larissa Périat