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The property is overall nice and so is the staff. My only problem was with the room given. It was very small set against a corner and did not match the pictures. It felt as if Expedia platinum members are not welcome here.
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear RogerThank you very much for your time of sharing your experience with us.We are very delighted to see that you have enjoyed your stay to the fullest, especially the convenient location.You are always welcome to come visit us in Zurich.Best regards,
I was disappointed 😢 about not receiving a room upgrade. I had a better experience last time when I booked through the hotel direct. It seems they reserve best rooms for direct bookings.
Patricia
Stayed 2 nights in May 2024
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear PatriciaThank you very much for visiting us again.We are happy to see that most of your stay was to your fullest satisfaction. We are always happy and grateful for our frequent visitors.Unfortunately, it is not possible for us to guarantee a free room upgrade as it always depends on availability. We do hope for your understanding in this matter.We strongly advise you to book a higher room category in advance if you prefer to have a certain room type as this is the only way a category can be guaranteed.If oyu have any further questions or also wishes for your next stay, we are happy to assist.It would be our honour to welcome you back soon.Best regards from Zurich,
Excellent. Beds had controls to raise part of the bed so head is upright. We liked being near train station for easy commute.
James
Stayed 2 nights in Apr 2024
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear JamesIt is a pleasure to read, that you have enjoyed your stay at our Hotel Schweizerhof Zürich, thus we would like to thank you for the superb feedback. We are delighted to read that you especially enjoyed the central location and our beds.Please do not hesitate to contact us if you have any questions or wishes.Kind regards,
Awesome breakfast, odd Air conditioning, comfy bed, and really great staff .
Rahul
Stayed 1 night in Apr 2024
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear RahulThank you very much for your wonderful review and for taking the time to share it with us.I am delighted to read that your stay with us has been to your full satisfaction and that you appreciated our friendly staff, rich breakfast buffet and comfortable beds.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Best regards,
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear Kumi Thank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our convenient location and our helpful Front Office service.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear KumiThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our convenient location and our helpful Front Office service.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,
Thanks to Antonio and Alex for fantastic service and helpful information. The Hotel is located at the perfect location for transportation, shopping, and sight seeing. Very quiet and calm for a hotel located in the heart of the city. I thoroughly enjoyed my stay and would definitely recommend this wonderful Hotel. I hope to be back soon!
Camilla
Stayed 2 nights in Apr 2024
Response from Your Hotel Schweizerhof Team on 11 May 2024
Dear CamillaThank you so much for taking the time to make us part of your trip and for sharing your experience with us.It is our utmost pleasure to read your compliments regarding the location and helpful service of our Front Office team.It would also be our pleasure to welcome you back soon and please do not hesitate to contact us if oyu have any questions or wishes in the meantime.Kind regards,
It’s very close to the train station and very convenient to shops and restaurants. It is a nice walk to the lake. The staff are friendly and helpful. I would stay again.
Elizabeth
Stayed 1 night in Apr 2024
Response from Your Hotel Schweizerhof Team on 28 Apr 2024
Dear ElizabethIt is a great delight to receive your feedback and to read that your stay has been to your fullest satisfaction. Many thanks for choosing our hotel and for sharing your experience.We are especially delighted to read that you enjoyed our friendly and helpful staff and the convenient location.Our doors are always open to you and should you have any special desire or questions, it is a pleasure to assist you.Best regards,
Response from Your Hotel Schweizerhof Team on 28 Apr 2024
Dear Mr. PrasannaThank you very much for your wonderful review and for taking the time to share it with us.I am delighted to read that your stay with us has been memorable and that you appreciated our personal service.If there is anything else we can do for you, please do not hesitate to contact us anytime. It would be an honour welcoming you again soon here in Zurich.Kind regards,
Response from Your Hotel Schweizerhof Team on 5 Apr 2024
Dear DouglasThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Great hotel. Very well located. Staff were welcoming and helpful. They’re all about good customer service
Located very close to the station which was very convenient for getting to the airport the next day
Martine
Stayed 1 night in Mar 2024
Response from Your Hotel Schweizerhof Team on 2 Apr 2024
Dear MartineThank you very much for taking the time to share your positive experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to see that you were fully satisfied with our house.It is especially a pleasure to read that you were delightes by our welcoming and helpful staff as well as the convenient location right next to the train station.Please do not hesitate to contact us if you have any questions or wishes.It would be an honour welcoming you back soon.Best regards,
10/10 Excellent
Clive
28 Mar 2024
Liked: Property conditions & facilities
A well run and helpful hotel staff. Very good restaurant and breakfast, very easy communication in Zurich.
Clive
Stayed 1 night in Mar 2024
Response from Your Hotel Schweizerhof Team on 2 Apr 2024
Dear CliveWe would like to thank you for choosing our HOTEL SCHWEIZERHOF as your accommodation in Zurich. It is our pleasure to read that you enjoyed your stay to the fullest and that we were especially able to delight you with our helpful staff and our exceptional restaurant and rich breakfast buffet.We would love to welcome you back. Please do not hesitate to contact us if you have any questions or wishes.Kind regards,
Response from Your Hotel Schweizerhof Team on 24 Mar 2024
Dear MichelleThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest, especially our friendly and helpful staff.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
10/10 Excellent
Danuta
29 Feb 2024
Danuta
Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on 24 Mar 2024
Dear DanutaThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Fantastic location from the train station and walking distance to the river and great restaurants. Staff were extremely friendly and the breakfast was very good.
Verified traveller
Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on 27 Feb 2024
Dear GuestThank you very much for choosing our Hotel Schweizerhof Zurich as your residence in Zurich and for taking the time to share your impressions with us.To read that you especially enjoyed our central location, our rich breakfast buffet and our friendly staff is a big delight to us.Our doors are always open to you and should you have any special desire or questions, it is a pleasure to assist you.Kind regards,
Response from Your Hotel Schweizerhof Team on 27 Feb 2024
Dear ClausThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Excellent location and great staff with excellent service!
Zhong
Stayed 1 night in Feb 2024
Response from Your Hotel Schweizerhof Team on 21 Feb 2024
Dear ZhongThank you very much for your wonderful review and for taking the time to share it with us.I am delighted to read that your stay with us has been memorable and that you appreciated our personal service and our central location in the heart of Zurich.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,
Response from Your Hotel Schweizerhof Team on 12 Feb 2024
Dear WeThank you very much for your time of sharing your experience with us.We are very delighted to see that you have enjoyed the stay to the fullest - especially our central location right in the heart of Zurich.You are always welcome to come visit us in Zurich.Kind regards,
8/10 Good
Hesky, New York
3 Feb 2024
Liked: Cleanliness, staff & service
Good location, Clean, and courteous service
Hesky
Stayed 2 nights in Feb 2024
Response from Your Hotel Schweizerhof Team on 9 Feb 2024
Dear HeskyThank you so much for choosing our HOTEL SCHWEIZERHOF ZURICH as your accommodation in Zurich and for taking the time to share this great feedback with us.It is a pleasure to read that we were able to delight you with our central location, the cleanliness of our hotel and our courteous service.It would be a pleasure to welcome you back and please do not hesitate to contact us if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 31 Jan 2024
Dear WOO KEUNThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
10/10 Excellent
Jose Luis, Dallas
Travelled with family and small children, Travelled with partner
I really liked this place, the staff was very friendly and the hotel amenities like concierge and butler were great. It was my birthday during my stay and I got a nice card and a cake. The location is superb, just in front of the main railway station and the Bahnhofstrasse.
Jose Luis
Stayed 2 nights in Jan 2024
Response from Your Hotel Schweizerhof Team on 14 Jan 2024
Dear Jose LuisIt is a pleasure to read, that you have enjoyed your stay at our Hotel Schweizerhof Zürich, thus I would like to thank you for the great feedback and for spending this special day with us. It has always been a high priority for us to make sure that our guests are as welcomed and comfortable as possible. It is a pleasure to see that our service, as well as the location, have fulfilled your expectations. Your presence is always welcomed in our hotel, and we are always available if you have any further questions or wishes.Best regards,
Nice hotel next to Zurich HB. Need some improvement on the breakfast variety.
Teguh
Stayed 2 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on 21 Feb 2024
Dear TeguhThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to share your experience with us.It is our utmost pleasure to see that you enjoyed your stay - especially the convenient location, right in front of the main train station.It would be our pleasure to know more about what you felt was missing at the breakfast buffet. Your feedback is very essential to us.We hope to be able to welcome you back soon and are happy to assist if you have any questions or wishes.Best regards,
Very comfortable stay! The hotel also goes all out to ensure that you have an enjoyable stay and living up to their slogan of making everyone happier.
Meng Chon
Stayed 2 nights in Jan 2024
Response from Your Hotel Schweizerhof Team on 14 Jan 2024
Dear Meng ChonThank you so much for making us part of your trip and for taking the time to share your experience with us.We are delighted to read that you enjoyed your stay to the fullest.Providing the highest level of service and making people happier have been our highest priorities since our opening in 1876. It is a pleasure to see that we were able to make you happier.To welcome you back would be our honour and we are happy to assist you, if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 14 Jan 2024
Dear ChunchiThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Very nice hotel in nice quite area, room was spotless clean and everything was just as u expect, Jim, Max and other staff are very helpful and friendly.
Sabah
Stayed 1 night in Jul 2023
Response from Your Hotel Schweizerhof Team on 29 Dec 2023
Dear SabahThank you very much for choosing our Hotel Schweizerhof as your accommodation in Zurich and for sharing your experience on Expedia with us.To see that your stay was to your fullest satisfaction is a big delight and we would like to thank you for your wonderful comment regarding our friendly and helpful staff.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 29 Dec 2023
Dear MohsenThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
The Schweizerhof is a great hotel. It’s right beside the main train station so is perfect for anyone arriving or departing by train. The rooms are comfortable and recently renovated. The staff are incredibly welcoming and friendly. I had dinner in the dining room on one evening and it was superb.
Brendan
Stayed 2 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on 29 Dec 2023
Dear BrendanThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich. We are delighted to read that you enjoyed your stay in general as well as our comfortable rooms and our welcoming staff to the fullest.To welcome you back would be a big honour and we are happy to assist, if you have any questions or desires.Kind regards,
:Location, location, location. Stepped out of the great train station into the lovely hotel within minutes. Staff was professional, warm, and efficient. Lovely room and elegantly served breakfast. We will remember this venue as a home away from home on future holidays.
Deborah
Stayed 4 nights in Dec 2023
Response from Your Hotel Schweizerhof Team on 18 Dec 2023
Dear DeborahThank you so much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to write this wonderful review.It is our pleasure to read that you especially enjoyed our central location in the heart of Zurich as well as our efficient staff.Moreover, we would likee to thank you for calling our hotel a home. This is wonderful to hear as we try our best to make our guest feel as comfortable as possible.It will be our pleasure to welcome you back in the future and we are happy to assist you, if you have any questions or wishes.Best regards,
10/10 Excellent
richard
13 Dec 2023
richard
Stayed 1 night in Dec 2023
Response from Your Hotel Schweizerhof Team on 18 Dec 2023
Dear RichardThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
10/10 Excellent
Shelley
12 Dec 2023
Shelley
Stayed 1 night in Dec 2023
Response from Your Hotel Schweizerhof Team on 14 Jan 2024
Dear ShelleyThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Excellent customer service! Great dining options - the breakfast was delicious. I loved the evening snack cart!! Wonderful hotel!! I would definitely stay there again.
Carmen
Response from Your Hotel Schweizerhof Team on 9 Feb 2024
Dear CarmenThank you very much for taking the time to share your experience at our HOTEL SCHWEIZERHOF ZURICH with us. It is our pleasure to read that you enjoyed your stay as much as we enjoyed hosting you.It is especially a pleasure to read that we were able to delight you with our evening butler and our delicious breakfast and dinner menues.It would be a pleasure to welcome you again and we are happy to assist you, if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 6 Dec 2023
Dear AmaroThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 6 Dec 2023
Dear ReneThank you very much for choosing our Hotel Schweizerhof Zurich and for taking the time to write us a review.We are pleased to see that the stay was to your fullest satisfaction and that we were able to delight you with our friendly service and our convenient location right in the city center.To welcome you back would be a great honour and we are happy to assist you, if you have any questions or wishes.Best regards,
Absolutely should be one of my best hotel I've living.
Stay 4 nights and having a very happly home stay experiences. All staff of the hotel is so friendly and helpful.
Smiles, informative and excellence service. Much better than most of the 5 star hotels. Highly recommended for sure. Will sure to go back nextime when visit Zurich.
Wai Keung Albert
Stayed 4 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on 6 Dec 2023
Dear Mr. Wai Keung AlbertWe would like to thank you for your wonderful review on your experience in our Hotel Schweizerhof Zurich. For your compliments regarding our service and personnel we would like to express my sincere gratitude, since making people happier has been our goal and highest priority since 1876.Moreover, we would like to thank you for recommending us.It was an honour to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Best regards,
Response from Your Hotel Schweizerhof Team on 19 Nov 2023
Dear PattyThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest and that we were able to delight you with our unique location, right in the heart of Zurich.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 11 Nov 2023
Dear RebeccaThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our unique location and our friendly service.It was an honor to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.
Fabulous location, very focused on service and attentive to the smallest requests.
Elizabeth
Stayed 1 night in Nov 2023
Response from Your Hotel Schweizerhof Team on 11 Nov 2023
Dear ElizabethThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our central location and our attention to detail.It would be a pleasure to welcome you back with us and feel free to contact us at any time if you have any questions or wishes.Kind regards
This is a fantastic hotel with old world charm and service and Swiss precision and pride. Lovely staff, down service, lots of free chocolates. Walkable to the train station which is just opposite the street.
Sunil
Stayed 2 nights in Nov 2023
Response from Your Hotel Schweizerhof Team on 16 Nov 2023
Dear SunilThank you very much for taking the time to share your experiences at the Hotel Schweizerhof Zurich with us. We are very pleased to hear that you enjoyed your stay to the fullest and that we were able to delight you with our chocolates and our professional service.Our doors are always open to you and should you have any special desire or questions, it is a pleasure to assist you.Warm regards from Zurich
Response from Your Hotel Schweizerhof Team on 11 Nov 2023
Dear RonaldThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear ParamjitThank you very much for choosing our Hotel Schweizerhof Zurich as your residence and taking the time to give us this wonderful 5-star review.We are very delighted to see that you have enjoyed your stay to the fullest.You are always welcome to come visit us in Zurich, and we will gladly remain at your service if you have any questions or wishes.Best regards,
Excellent location. Classic hotel in all senses!! Service oriented and classy All !!!!
Jorge
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear JorgeI would like to thank you for giving us the chance to contribute to your trip to Zurich and for sharing your superb feedback with us.It is a great delight to read that you had a great time in our Hotel Schweizerhof Zürich and that you especially enjoyed our personal service. Our doors are always open for you and we hope to welcome you soon back with us. If you have any further questions or wishes for your next stay, we will gladly assist you at any time.Kind regards,
The hotel goes above and beyond to accommodate your every need. The location to the train station was the reason we chose this hotel but was pleasantly surprised with the amenities.
Joyla
Stayed 1 night in Oct 2023
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear JoylaThank you very much for your wonderful review and for having taken the time to share it with us.I am delighted to read that your stay with us has been memorable and that you appreciated our amenities and mostly the attention we provide to our guests. It will be a pleasure sharing your kind words with the entire team.It was an honour to have you as our guest and we truly hope to welcome you back soon at the Hotel Schweizerhof Zurich.Kind regards,
Wonderful hotel. Staff, breakfast, restaurant,rooms - all were top rate. We were pleasantly surprised by this jewel.
Nancy
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear NancyThank you very much for choosing our Hotel Schweizerhof Zurich as your accommodation in Zurich and for taking the time to share this wonderful review with us.To read that your stay exceeded your expectations is a great delight.We would love to welcome you back soon and are happy to assist, if you have any questions or wishes.Best regards,
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear JohnIt is a pleasure to see that you enjoyed your stay to the fullest. We would like to thank you for choosing our Hotel Schweizerhof Zürich as your accommodation in Zurich and for this wonderful review.We are already looking forward to hopefully welcome you back soon and are happy to assist you, if you have any questions or wishes.Best regards,
Doesn’t worth the price we paid, very tight rooms.
Anita
Stayed 2 nights in Oct 2023
Response from Your Hotel Schweizerhof Team on 30 Oct 2023
Dear AnitaThank you very much for choosing our Hotel Schweizerhof Zurich and for taking the time to give us a review.We are sorry to hear that your stay has not met your expectations.We are offering seven different categories between 15 and 56 square meters. It would be our pleasure to have a look at the different categories together with you, so we can find the best suited room for you.It would be an honour to welcome you back soon and to convince you of our otherwise impeccable service. We are happy to assist you if you have any questions or wishes.Kind regards,