Indoor pool, outdoor pool, open 8 AM to 8 PM, pool loungers

Reviews of Sheraton Zhoushan Hotel

4.5 out of 5
Sheraton Zhoushan Hotel
101 Qiandao Road, Lincheng New District, Zhoushan, Zhejiang

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 63 reviews" "
Rating 8 - Good. 29 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hai Fen

Travelled with family
Beautiful And gorgeous.
Stayed 2 nights in Nov 2023
Response from Elizabeth Wang on 7 Nov 2023
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

8/10 Good

tan

Stayed 2 nights in Sep 2023
Response from ELIZABETH on 7 Nov 2023
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

10/10 Excellent

haoze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
good view, confort room. very near to the city center, however dont expect too much on the breakfast.'
Stayed 1 night in Aug 2020
Response from Jolene on 2 Sept 2020
Dear guest, thanks for sharing your stay experience. Glad to hear that you spent relaxing moments here and enjoy your stay with us, it's our brand mission to make your travel effortlessly. We attach great importance to your valuable suggestions. We have urged relevant departments to make immediate improvements. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

8/10 Good

Percy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel from the 24th Oct. 2019 to 29th Oct. 2019 in Room 0712. I was in a hurry to check out, so I missed to ask for a complete invoice for my stay at the hotel. I requested the hotel to email me a complete invoice for my entire stay at the hotel, including all deposits collected (every time I extended my stay through Hotels.com) with the room charge and other charges incurred. I have not received a reply despite sending another reminder. I am not pleased with the hotel’s uncaring attitude.
Stayed 3 nights in Oct 2019

10/10 Excellent

piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay. Food needs improvement.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food menu found lacking. Air conditioning not enough in room.
Stayed 1 night in Oct 2019

8/10 Good

Percy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

roseller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 1 night in Jul 2019
Response from Sheraton Zhoushan Hotel on 12 Jul 2019
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

10/10 Excellent

roseller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 舟山喜来登绿城酒店 on 14 Jul 2019
您好!感谢您选择入住舟山喜来登绿城酒店,并给予我们满分的评价。喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,力求带给每位客人感到宾至如归。衷心希望您在入住期间放松身心,焕发活力。我们也真诚地期待您的再次光临!来自酒店管理团队的诚挚问候。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was first class. Room was very comfortable and we upgraded to a suite room for minimal cost. Breakfast was great - so many choices and the dinner options at the restaurants were also very good. Staff was very helpful.
Response from Sheraton Zhoushan Hotel on 11 Apr 2017
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here and enjoy your stay, we hope you also enjoy the unique local charm of Zhoushan. Outside poor will be available in Summer and inside pool is available from 7:00-22:00 all year .We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the nicest hotel in Zhoushan
It's a Sheraton. Top of the line everything. That pretty much sums it up. It's a bit overpriced, but no surprise there. The location is a bit away from downtown Dinghai. You will need to take a taxi or bus to get to any of the tourist areas on and around Zhoushan island.
Response from Helen Liu on 17 Jan 2017
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. For Mini Bar problem, we will discuss the problem with management. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

10/10 Excellent

Franz, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best on the Island
Best hitel on the island

8/10 Good

Greg, Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean room, beautiful hotel grounds
The room was great with everything we needed. Two double beds meant we could sleep 4 people comfortably. The service at the hotel was lacking. There was a long wait in the lobby for check-in, which itself was processed very slowly. The hotel grounds were quite nice, with plenty of greenery and nice landscaping. The outdoor pool looked great but it was dry/drained and not open. Breakfast spread was huge with lots of choices, none of them (Chinese or Western) particularly high quality or tasty. The location was a bit inconvenient for our purposes, which was as a jumping off point for a day trip to Putuoshan. It took us about 25 minutes to drive to Shijiamen port for the ferry over, so a hotel closer to the port would have been better. Overall a nice hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Large bedroom
OK stay. Restaurant service can be improved. Given beer that was warm. When asked the waitress put the opened beer into a fridge for 5 minutes and come back with the same 'warm' beer. Had to ask her to change to a cold one before she get a real cold beer.

10/10 Excellent

SLO, Taree NSW 2430, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel as a base for sight seeing!
This is a really beautiful hotel - as I would expect of a Sheraton Hotel. The standard of room was excellent and the food was high quality, although expect to pay top dollar if you are going to eat there. The hotel wasn't close to areas to eat out, so we did find ourselves eating at the hotel after a long day sight seeing when we didn't feel like venturing out again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TSUNEOMI, Funabashishi

Stayed 3 nights in Aug 2022
Response from ELIZABETH WANG on 7 Nov 2023
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

8/10 Good

KOI YU ADOLF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
酒店的中央空调似乎有问题,房间的霉味非常非常严重,味道让人难受晚上几乎不能睡,需要戴口罩才能勉强睡一会,另外被子也非常潮湿,躺在上面都觉得黏黏的。 第二天楼层里也听到别的房客让客房清洁的阿姨帮他们把门多打开一下通气通风。 早餐的选择也不多,落座也不会有服务人员来问要咖啡还是茶,服务和五星酒店相去甚远。
Stayed 2 nights in Sep 2021

10/10 Excellent

WEN-CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021
Response from Marcom on 10 May 2021
Dear guest, thanks for sharing your stay experience. Glad to hear that you spent relaxing moments here and enjoy your stay with us, it's our brand mission to make your travel effortlessly. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房有点旧,整体服务还不错
Stayed 1 night in Apr 2021
Response from Marcom on 10 May 2021
尊敬的宾客,您好!感谢您选择入住舟山喜来登绿城酒店,并给予我们评价。喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,我们会更加注重对客用设施和用品的监管,维护,保养和更新,舒适每一位客人的入住。谢谢您对我们的支持与信赖。真诚的期待与您再次相约在美丽的舟山群岛。来自舟山喜来登绿城酒店管理团队的诚挚问候。

8/10 Good

YI CHENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
加强服务的水平
希望提高服务的水平
Stayed 3 nights in Apr 2021
Response from Marcom on 22 Apr 2021
尊敬的客人,您好!首先感谢您选择入住舟山喜来登绿城酒店,与我们分享此次入住体验。在此我们非常重视您提出的宝贵意见,已督促相关部门立即进行改进,我们真切地期望在不久的将来您能再次光顾我们酒店体验我们的改变。 来自舟山喜来登绿城酒店管理团队的诚挚问候。

10/10 Excellent

WEN-CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Marcom on 22 Apr 2021
Dear guest, thanks for sharing your stay experience. Glad to hear that you spent relaxing moments here and enjoy your stay with us, it's our brand mission to make your travel effortlessly. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel.

8/10 Good

RUI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多次入住了
地理位置不错,吃饭也方便,房间也大
Stayed 1 night in Nov 2020
Response from 市场传讯部 on 24 Nov 2020
尊敬的客人,感谢您选择入住舟山喜来登绿城酒店。酒店一直致力于为客人提供国际标准的设施与服务。我们非常欢迎您能跟我们分享具体的经历,以便我们更有针对性的改进和提高。您的建议是我们不断努力和提高的动力。感谢您的支持与肯定,我们真诚地期待您的再次光临。来自舟山喜来登绿城酒店管理团队的诚挚问候。

8/10 Good

Jing

Business traveller, Travelled with family
闹市中,商务人士比较适合
因为处在城市闹市中,交通便利,但就无法享受到安静的环境。
Stayed 1 night in Nov 2020
Response from 市场传讯部 on 16 Nov 2020
尊敬的客人,感谢您选择入住舟山喜来登绿城酒店。酒店一直致力于为客人提供国际标准的设施与服务。我们非常欢迎您能跟我们分享具体的经历,以便我们更有针对性的改进和提高。您的建议是我们不断努力和提高的动力。感谢您的支持与肯定,我们真诚地期待您的再次光临。来自舟山喜来登绿城酒店管理团队的诚挚问候。

10/10 Excellent

LI

Stayed 1 night in Nov 2020
Response from Marcom on 24 Nov 2020
Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel

8/10 Good

cho hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Tina on 24 Jan 2020
尊敬的宾客,您好!感谢您选择入住舟山喜来登绿城酒店,喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,力求带给每位客人感到宾至如归。衷心希望您在入住期间放松身心,焕发活力。我们也真诚地期待您的再次光临!来自酒店管理团队的诚挚问候。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间很大,我们要了婴儿床,服务员很热情地送来了小床,还进行了布置。只是酒店餐厅自助晚餐实在太难吃了
Stayed 2 nights in Oct 2019
Response from Tina on 23 Jan 2020
尊敬的宾客,您好!感谢您选择入住舟山喜来登绿城酒店,并给予我们评价。喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,您反映酒店自助餐的问题,已经反馈给相关部门。谢谢您对我们的支持与信赖。真诚的期待与您再次相约在美丽的舟山群岛。来自酒店管理团队的诚挚问候。

8/10 Good

Verified traveller

Business traveller
Ottimo il ristorante cinese, cola,ione ok. Letto comodo e camere ampie
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
房间感觉打扫得不是很干净 沙发附近有零食的包装袋 早餐品质越来越低
Stayed 1 night in Aug 2019

8/10 Good

Kam Shing

Liked: Cleanliness, property conditions & facilities, room comfort
舟山五星酒店
房間很大,雙洗手盆,花灑位很舒服!前台女生還好,但男生比較cool。酒店地點較偏,打車自駕還可。早餐不差。
Stayed 1 night in Jun 2019
Response from 舟山喜来登绿城酒店 on 12 Jul 2019
您好!感谢您选择入住舟山喜来登绿城酒店。喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,力求带给每位客人感到宾至如归。衷心希望您在入住期间放松身心,焕发活力。我们也真诚地期待您的再次光临!来自酒店管理团队的诚挚问候。

8/10 Good

LAP FO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間在電梯旁,一整天叮叮噹噹的
Stayed 5 nights in Jun 2019
Response from 舟山喜来登绿城酒店 on 12 Jul 2019
尊敬的客人,感谢您选择入住舟山喜来登绿城酒店。酒店一直致力于为客人提供国际标准的设施与服务。您的建议是我们不断努力和提高的动力。感谢您的支持与肯定,我们真诚地期待您的再次光临。来自酒店管理团队的诚挚问候。

8/10 Good

yiguo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床略软
Stayed 1 night in Jun 2019
Response from 舟山喜来登绿城酒店 on 12 Jul 2019
尊敬的客人,感谢您选择入住舟山喜来登绿城酒店。酒店一直致力于为客人提供国际标准的设施与服务。您的建议是我们不断努力和提高的动力。感谢您的支持与肯定,我们真诚地期待您的再次光临。来自酒店管理团队的诚挚问候。

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019
Response from 舟山喜来登绿城酒店 on 14 Jul 2019
您好!感谢您选择入住舟山喜来登绿城酒店,并给予我们满分的评价。喜来登酒店属于万豪全球酒店集团,提供国际化标准的设施和服务,力求带给每位客人感到宾至如归。衷心希望您在入住期间放松身心,焕发活力。我们也真诚地期待您的再次光临!来自酒店管理团队的诚挚问候。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

QIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务很好
Stayed 1 night in Oct 2017
尊敬的宾客,您好! 感谢您选择我们,并与我们分享此次入住体验,我们用心服务每一位客人,让您的旅途更加轻松。谢谢您对我们的支持与信赖,真诚地期待与您再次相聚在美丽的舟山群岛。 舟山喜来登绿城酒店

8/10 Good

YU-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 자체 시설 및 주변 경관이 좋은 호텔
호텔 자체 시설이 매우 좋고 주변에 공원 조성이 잘 되어 있어 출장자 뿐 아니라 일반 관광객들에게도 인근 호텔 중 최고 일듯 합니다.
Response from Sheraton Zhoushan Hotel on 11 May 2017
Dear guest, thank you for taking your valuable time to post your stay experience of our hotel.Your positive and constructive feedback will certainly encourage us to improve the quality of our services to better meet the needs and better still to exceed the expectations of our guest. Thank you and we are sincerely looking forwarding to meet you again.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2度と利用しないでしょう
出張で1泊した。全体的に英語が通じにくい。喫煙で予約したが、禁煙の部屋しかなく残念。設備は申し分ないが、ホスピタリティーにかけるというのが全体的な印象。 マッサージを頼んだが、約束の時間を大幅に遅れたので、キャンセルしたにもかかわらず、知らん顔で来訪。大変荒っぽいマッサージで、背中に大きなあざができた。値段の割に、内容はとてつもなくひどかった。余計なサービスをしつこく迫られ、大変不愉快。疲れが倍増した。

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ngai, 香港

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5星級酒店是這樣嗎?
明明訂的是雙人床,酒店說是大床,硬說沒房,要加3百大元才升級行政雙床。晚餐自助餐又乱收費。是SPG會員都装呆。很氣很不爽!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Rent hotel, men lack of service
Rent hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1층 뷔페 해산물 신선도가 좀...
숙박시설 및 객실서비스 탁월, 단 1층 뷔페 음식 특히 해산물 신선도가 좀 아쉽네요

8/10 Good

isabelle, Hangzhou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Zhoushan
Tres bien mais nous avons réservé une chambre pour deux adultes et deux enfants ages de 12 et 14 ans et la chambre avait seulement un grand lit qui pour deux adultes et deux ados, c'etait un peu juste. Nous avons demande un extra bed pour les autres nuits. j'avais choisi cet hotel aussi pour la piscine extérieure mais elle etait vidée!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
还算舒服的酒店
房间和过道有霉味,只好请服务员把密封的窗户打开通风。离吃饭的地方有点远,自己开车还好。

6/10 Okay

Verified traveller

Liked: Staff & service
it is ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きれいなホテル
舟山の中ではきれいなホテル。 徒歩圏内には何もないが、ホテルで過ごすのなら良いところだと思う。 また出張がある時は利用したい。