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Reviews of NH Collection Gran Hotel de Zaragoza

4 out of 5
NH Collection Gran Hotel de Zaragoza
Calle Joaquin Costa, 5, Zaragoza, Zaragoza

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 739 reviews" "
Rating 8 - Good. 249 out of 739 reviews" "
Rating 6 - Okay. 40 out of 739 reviews" "
Rating 4 - Poor. 16 out of 739 reviews" "
Rating 2 - Terrible. 8 out of 739 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The staff were very helpful and whisked our luggage upstairs whilst we booked in. The room was a good size (Premium) and the bed lovely and comfortable. The hotel is a short walk away from the old centre and the restaurants within that area but the hotel recommended places for dinner within and without that area taking into account our requirements. We would recommend booking for breakfast as it was very impressive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ernesto, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my stuff in the safety box, and they helped me to retrieve my things with no complications
Stayed 3 nights in Feb 2024
Response from Sonia García / Guest Relations on 6 Mar 2024
Dear Ernesto;We are very happy to know that your time at the Gran Hotel has been satisfactory for you.We have been delighted to be able to serve you as you deserve and we look forward to seeing you again whenever you wish to enjoy a pleasant stay in the heart of Zaragoza, a few minutes from the Basilica del Pilar and the sites of historical interest.We are waiting for you againA very cordial greeting and see you soon

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A beautiful historic building on a quiet street, with almost 300 restaurants within a 0 3 mile radius (at least per Apple Maps!). Great value for the price and an excellent location.
Stayed 2 nights in Feb 2024
Response from Sonia García 7 Guest Relations on 6 Mar 2024
Dear Muchelle;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

6/10 Okay

SILVIA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La atención de los empleados de recepción muy mala Poco amables Tenía que salir muy temorano al día siguiente y pedí me prepararan desayuno para llevar Sr les olvidó anotarlo y al dur todavía no estaba preparado El baño del cuarto olí mal Tal ve. Sería buena idea poner una tapa a la coladera Que lástima creí que la tesncupk sería mejor Me gustan los nh pur si servicio y calidad Peto este hotel no cumplió mis expectativas
Stayed 1 night in Feb 2024
Response from Sonia Garcia / Guest Relations Manager on 23 Feb 2024
Apreciada Silvia;En primer lugar le pedimos disculpas por todo lo que nos relata. Lamentamos muchísimo el olvido de anotar su desayuno, no es nuestra manera de proceder, entendemos perfectamente su malestar y tomamos buena nota para corregir estas actuaciones.Con respecto al baño, estamos cambiando los sumideros de todas las habitaciones para reparar el mal estado de los mismos. Nos gustaría tener una nueva oportunidad con usted y quedo a su disposición en el mail que le facilito para lo que precise.s.garcialazaro@nh-hotels.com Atentamente

10/10 Excellent

mayka

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sonia García / Guest Relations Manager on 16 Feb 2024
Apreciada mayka;Muchisimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su estupenda valoración, nos encantaría darle de nuevo la más cordial bienvenida.Un saludo muy cordial y hasta pronto

4/10 Poor

Dmytro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have no idea why people leaving this hotel such high rating it is very misleading. This hotel requires some cosmetical renovation at least. It was very noisy there, you can hear all your neighbors. The shower head was broken and leaving its own life (spraying the water everywhere, but not on you), the toilet is very smelly, and I think it is not cleaning issues it is just needs to be replaced along with pipes. And yes, the smell gos to your room as well if you open a door just a bit sine there is no vent. The water temperature is not consistent and gos from cold to warm on its own will. Not to mention the higher as average price on everything, starting from the room price to parking and even water in the a minibar. Definitely don't recommend, it just doesn't worth your sleepless night. Glad we stayed only one night there. Can't believe they have 4 stars 😂
Stayed 1 night in Nov 2023
Response from Sonia Garcia / Guest Relations on 11 Dec 2023
Dear Dmytro;We regret everything you tell us.We assume that it was a specific problem that sometimes happens when it is hotter than usual for the season and in the buildings in the city center sometimes the pipes give off the smell that you describe.We have taken note of everything you tell us to improve.We would love to have a new opportunity with you.Sincerely

10/10 Excellent

Rosa

Travelled with family and small children
Every was ok . Thank you so much
Stayed 3 nights in Nov 2023
Response from Sonia / Guest Relations on 21 Nov 2023
Dear Rosa;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit. Great location in a beautiful city. Loved my room with having balcony doors so I could enjoy the nice weather.
Stayed 3 nights in Oct 2023
Response from Sonia / Guest Relations on 9 Nov 2023
Dear Kathy;We couldn't be happier to read your review, we love to know that you found our hotel comfortable and we thank you for being kind enough to share your experience.We look forward to seeing you again if you want to repeat the experience of staying in the heart of Zaragoza and a few minutes from the Basilica del Pilar.Thank you very much for recommending us!!A very cordial greeting and we hope to see you soon!!!

8/10 Good

Philip

Stayed 1 night in Oct 2023
Response from Sonia / Guest Relations on 21 Nov 2023
Dear Philip;We would like to thank you for having chosen us for your stay in Zaragoza, as well as for taking the time to share your impression. We appreciate your nice words. We look forward to hearing from you soon.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sonia / Guest Relations on 26 Oct 2023
Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su valoración.Les esperamos de nuevo si desean repetir su experiencia muy cerquita de la Basílica del Pilar y en la zona de moda de ZaragozaUn saludo muy cordial y hasta pronto

6/10 Okay

williiam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Beautiful, but reception hall for weddings
The hotel was really nice in a beautiful building. When we arrived, there was valet service for the car which was really helpful. There was a wedding going on, so the lobby was full of people and really chaotic. We were given keys to someone else’s room or the room had not been cleaned from the previous guest, so we had to go back to the lobby and navigate the wedding guests again to get another room key. We went out and explored the city and came back around 1am. This is late for us, but so glad that we stayed out late because when we returned to the room, there was music blaring from the wedding reception and vibrating the walls of our room. I called the front desk and asked when it would stop and they said it would immediately. The music stopped about 10 minutes later, but then there was noise from them cleaning up the reception hall (dragging chairs and tables, etc) that went on until almost 2am.
Stayed 1 night in Oct 2023
Response from Sonia / Guest Relations on 25 Oct 2023
Dear william;First of all, thank you for the time you have dedicated to write about your stay in our hotel. We are extremely sorry that we did not live up to your expectations, and we assure you that we will work on it for being able to provide the best service by our side. Hoping to welcome you again in Zaragoza. Kind regards, NH Collection Gran Hotel

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2023
Response from Sonia / Guest Relations on 26 Oct 2023
Dear Sylvia;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Lots of places to eat good.
Stayed 3 nights in Oct 2023
Response from Sonia / Guest Relations on 26 Oct 2023
We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
I can not give high enough praise to the staff. The hotel has an amazing location, just a few minutes from the Old Town. As a result there is little parking but they offered valet parking, which saved a huge headache. Room was lovely, but usual city centre size and great bathroom. When we checked out the staff helped us load the car and were just amazing and kind.
Stayed 1 night in Oct 2023
Response from Sonia / Guest Relations on 12 Oct 2023
Dear Bill;Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Excellent

alberto

Stayed 4 nights in Sep 2023
Response from Sonia / Guest Relations on 26 Oct 2023
Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su estupenda valoración.Les esperamos de nuevo si desean repetir su experiencia muy cerquita de la Basílica del Pilar y en la zona de moda de ZaragozaUn saludo muy cordial y hasta pronto

2/10 Terrible

Odalis, Miramar

Stayed 2 nights in Sep 2023
Response from Sonia / Guest Relations on 14 Oct 2023
Estimado Odalis;Le damos las gracias por su reserva, nos gustaría saber en qué podemos mejorar.Atentamente

10/10 Excellent

Lucio g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sonia / Guest Relations on 12 Oct 2023
Apreciado Lucio g;Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su estupenda valoración.Les esperamos de nuevo si desean repetir su experiencia muy cerquita de la Basílica del Pilar y en la zona de moda de ZaragozaUn saludo muy cordial y hasta pronto

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sonia / Guest Relations on 5 Sept 2023
Estimado Rodrigo;Agradecemos la confianza depositada en nuestros servicios y nos alegra saber que han disfrutado de una excelente estancia. Esperamos continuar dándole la bienvenida. Atentamente, NH Collection Gran Hotel

10/10 Excellent

Thomas Ezio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class of NH!
This is a beautiful hotel and well located. Excellent service all around. Highly recommended!
Stayed 1 night in Aug 2023
Response from Sonia / Guest Relations on 5 Sept 2023
Dear Thomas Ezio;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an absolutely beautiful old building, everywhere you look there are details that remind you of an opulent past. The room we had was a junior suite so lots of space. Every thing was comfortable. The lift is possibly the smallest I have ever seen, but the consierge will take care of your luggage so no worries there. The only downside is that the rooms are not sound proof especially when your neighbour is practising the violin, thankfully they were very good.
Stayed 3 nights in Aug 2023
Response from Recepcion on 20 Aug 2023
Dear Customer,First of all, thank you for your comments, as they help us to improve and modify what is necessary so that the client has an excellent experience during their stay at the NH Collection Gran Hotel in Zaragoza.We regret that the soundproofing was not what you expectedSincerely

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2023
Response from Recepcion on 20 Aug 2023
Gracias

8/10 Good

Eduardo

Stayed 1 night in Jul 2023
Response from Sonia / Guest Relations on 1 Aug 2023
Apreciado Eduardo;Le damos las gracias por su reserva y nos encantaría darle de nuevo la bienvenida al hotel.Un saludo muy cordial

10/10 Excellent

Francisco, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Jul 2023
Response from Sonia / Guest Relations on 21 Jul 2023
Dear Francisco;We would like to thank you for having chosen us for your stay in Zaragoza, as well as for taking the time to share your impression. We appreciate your nice words. We look forward to hearing from you soon.

10/10 Excellent

Gerald

Stayed 1 night in Jul 2023
Response from recepcion on 20 Aug 2023
Gracias

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to walk to old town and shopping. The air conditioning was not able to go below 21. And that wasn’t cool enough on a 96 degree day.
Stayed 2 nights in Jul 2023
Response from Sonia / Guest Relations on 18 Jul 2023
Dear Debra;Thank you very much for your reservation.Regarding the air conditioning, we cannot put the temperature below that indicated for environmental protection.We look forward to seeing you again A very warm greeting

8/10 Good

Robert

Travelled with family
Great property and room. Found it odd that this room had no iron, ironing board and a hair dryer that did not work well.
Stayed 3 nights in Jul 2023
Response from Sonia / Guest Relations on 18 Jul 2023
Dear Robert;We thank you for your reservation and evaluation.We are going to check the room you occupied to see the state of the hair dryer and give you a solution.We have an ironing board and irons available to customers who request it,We would like to give you the welcome back soon!!Yours sincerely

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had some issues with parking, busy area.
Stayed 1 night in Jul 2023
Response from Sonia / Guest Relations on 10 Jul 2023
Dear Susan;Thank you very much for our reservation, we are sorry for the area of the hotel it was very busy, because itis situated just in the city center. Hope see you soon!!

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Sonia / Guest Relations on 10 Jul 2023
Muchas gracias por su reserva, le esperamos de nuevoUn cordial saludo y hasta pronto

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely professional and helpful staff.
Stayed 3 nights in Jul 2023
Response from Sonia / Guest Relations on 6 Jul 2023
Dear Norman;Thank you very much for your wonderful review, we would love to give you the welcome back soon!!Best regards

10/10 Excellent

Ernest

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very polite and courteous staff. The location was close to everything and the breakfast was very generous
Stayed 1 night in Jul 2023
Response from Sonia / Guest Relations on 5 Jul 2023
Thank you very much Ernest for your great review, we would love to give you the welcome back soon!!Best regards

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay! Highly recommend
Stayed 1 night in Jul 2023
Response from Sonia / Guest Relations on 4 Jul 2023
Dear Jessica;We would like to thank you for having chosen us for your stay in Zaragoza, as well as for taking the time to share your impression. We appreciate your nice words. We look forward to hearing from you soon.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and lovely city.
Really nice hotel in an excellent location. Staff helpful and friendly. Spoke good English and were polite and receptive to my not wonderful Spanish. Had two rooms both of which were very modern and well kept. Staff member parked my car for me for €25. There is no onsite parking. No issues with the car. We wanted to stay an additional night but the hotel was fully booked. We had a late check out at 2pm which cost €15 per room. Not unhappy to pay that. Zaragoza is lovely Spanish city. Would recommend visiting.
Stayed 1 night in Jun 2023
Response from Sonia / Guest Relations on 24 Jun 2023
Dear Simon;We couldn't be happier reading your evaluation, we are delighted to know that you have enjoyed our hotel and we thank you for kindly sharing your experience with Expedia users.We are waiting for you again if you want to repeat the experience of staying in the heart of Zaragoza and a few minutes from the Basilica del PilarA very cordial greeting and see you soon

8/10 Good

CECILIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we did not like was the dining options, only 1 restaurant, the food was not very good and the service not great! The hotel location was great, the room was very clean and the hotel staff very friendly!!
Stayed 2 nights in May 2023
Response from Sonia / Guest Relations on 6 Jun 2023
Dear Cecilia;We want to thank you for your reservation and comments, We regret what you tell us about the restaurant.We would love to have a new opportunity with you.

10/10 Excellent

Maria, San Juan

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is a gem.Constructed 1925 it is a classic with charm.Centrally located.Nice and safe walkable area. Amazing breakfast.Very friendly staff. We stayed in a junior suite and it had everything we needed.Loved it!❤️
Stayed 3 nights in May 2023
Response from Sonia / Guest Relations on 2 Jun 2023
Thank you very much for staying at our hotel, do not hesitate to stay at the NH Collection Gran Hotel Zaragoza again if you want to repeat the experience of staying in the heart of the city and a few minutes from the Basilica del Pilar.A very cordial greeting and see you soon

10/10 Excellent

Bahman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A modern facility, with the good services!
Stayed 3 nights in May 2023
Response from Sonia / Guest Relations on 29 May 2023
Dear Bahman;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soon

10/10 Excellent

Lucio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Sonia / Guest Relations on 29 May 2023
Apreciado Lucio;Le damos las gracias por su reserva y valoración, nos encanta saber que ha estado a gusto en nuestro hotel y le esperamos de nuevo cuando desee alojarse en nuestro precioso hotel a pocos metros de los principales lugares turísticos de Zaragoza.Un saludo muy cordial y hasta pronto

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in May 2023
Response from Sonia / Guest Relations on 24 May 2023
No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por tener la amabilidad de compartir su experiencia con los usuarios de Expedia..Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del PilarUn saludo muy cordial y hasta pronto

10/10 Excellent

Stephen E

Stayed 1 night in May 2023
Response from Sonia García/ Guest Relations on 13 May 2023
Dear Stephen;Thank you very much for your reservation and nice review.We would like to give you the welcome back soon,Yours sincerely

8/10 Good

BORIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2023
Response from Sonia / Guest Relations on 9 May 2023
Dear Boris;Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.Yours sincerely

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel in a perfect part of town. I would stay again if I go back to Zaragoza.
Stayed 3 nights in Apr 2023
Response from Sonia / Guest Relations on 9 May 2023
Dear Monika;We thank you for your reservation and assessment, we love knowing that you have been comfortable in our hotel and we look forward to seeing you again when you want to stay in our beautiful hotel a few meters from the main tourist attractions in Zaragoza.A very cordial greeting and see you soonYours sincerely

8/10 Good

Shalene

Stayed 1 night in Apr 2023
Response from Sonia / Guest Relations on 24 May 2023
Dear Shalene;Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.

10/10 Excellent

MAGDALENO, CLIFTON

Stayed 2 nights in Apr 2023
Response from Sonia / Guest Relations on 9 May 2023
Estimado MAGDALENO;Muchas gracias por su reserva y valoración, nos encantaría darle de nuevo la bienvenida al Gran Hotel.Un saludo muy cordial y hasta pronto

10/10 Excellent

Jesus, Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2023
Response from Sonia / Guest Relations on 21 Apr 2023
Apreciado Jesus;No podemos estar más contentos al leer su valoración, nos encanta saber que se ha encontrado a gusto en nuestro hotel y le damos las gracias por su reseña.Le esperamos de nuevo si quiere repetir la experiencia de alojarse en pleno centro de Zaragoza y a pocos minutos de la Basílica del PilarUn saludo muy cordial y hasta pronto

10/10 Excellent

Casey

Stayed 2 nights in Apr 2023
Response from Sonia / Guest Relations on 7 Apr 2023
We love reading your comment and we thank you for your assessment, we are lucky to have a great team of professionals always attentive to give the best service to our customers.We greatly appreciate your time in sharing your experience with Expedia users and we look forward to seeing you again when you want to repeat your experience just a few minutes from the Basilica del Pilar and the main tourist sites in Zaragoza.A very cordial greeting and see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service.
Stayed 1 night in Mar 2023
Response from Sonia / Guest Relations on 7 Apr 2023
We love reading your comment and we thank you for your assessment, we are lucky to have a great team of professionals always attentive to give the best service to our customers.We greatly appreciate your time in sharing your experience with Expedia users and we look forward to seeing you again when you want to repeat your experience just a few minutes from the Basilica del Pilar and the main tourist sites in Zaragoza.A very cordial greeting and see you soon

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay in this lovely hotel. The staff was wonderful and the room clean, well appointed and very comfortable. My only complaint was the breakfast room. It was in the basement, rather dingy, with low ceilings and did not match the rest of the hotel. The should devote the main lobby to serving breakfast. It is currently not in use by the hotel and probably being kept free for outside rental use. But overall, a great stay. Especially the staff.
Stayed 2 nights in Mar 2023
Response from Sonia / Guest Relations on 5 Mar 2023
Dear Thomas; We thank you for your reservation and kind comments.Regarding breakfast, exceptionally during these days we have changed the location, but as soon as we can it will be served again in its usual place, in the main room

10/10 Excellent

marciano

Stayed 4 nights in Feb 2023
Response from Sonia / Guest Relations on 7 Apr 2023
Apreciado marciano; Le damos las gracias por su reserva y valoración, nos encanta saber que ha estado a gusto en nuestro hotel y le esperamos de nuevo cuando desee alojarse en nuestro precioso hotel a pocos metros de los principales lugares turísticos de Zaragoza.Un saludo muy cordial y hasta pronto

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and close to restaurants, shopping, the basilica and museums. The staff are friendly and helpful. Great room and excellent visit to Zaragoza.
Response from Sonia / Guest Relations on 16 Dec 2022
Dear Jennifer; Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel.
The room was clean, comfortable, and quiet. The staff were friendly and spoke english. The hotel was walking distance to lots of shopping, restaurants, and nightlife.
Stayed 4 nights in Nov 2022
Response from Sonia / Guest Relations on 16 Dec 2022
Dear Matthew; Thank you for staying at our hotel, do not hesitate to return to NH Collection Gran Hotel if you want to repeat the experience of staying one step away from the Basilica of Pilar, in the heart of Zaragoza.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location,
Response from Sonia / Guest Relations on 16 Dec 2022
Apreciado Pedro; Gracias por alojarse en nuestro hotel, no dude en volver a NH Collection Gran Hotel si quiere repetir la experiencia de alojarse a un paso de la Basílica del Pilar, en pleno centro de Zaragoza.Saludos cordiales