"I enjoyed my stay at the Hyatt. The room was very nice and clean, for the exception of the shower liner. That's the only thing that I saw that needs to be taken care of. The breakfast was great. Overall, the hotel was very nice inside and out. I would love to stay again."
"The location was unbeatable. It was very clean, very quiet, and breakfast was good. The receptionists were very helpful and amenable! The maintenance is lacking, though. The roof needed repair, one of the elevators lags and our shower didn't have hot water. Finally, going through Expedia made getting an ocean view room impossible as well as getting military discount. So it's best to call the hotel directly."
Southbank Hotel by Marriott Jacksonville Riverwalk
8/10 Good
"The hotel was nice with a beautiful view, but is also under a lot of construction right now, so the lobby and bars are not accessible completely. The parking lot is confusing as to where to park and no one tells you where to go. There are no door hangers to hang towels or long garment bags."