Superior Double Room
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Reviews of The Bootham Tavern - York

2 out of 5
The Bootham Tavern - York
29 Bootham, York, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Average
The room was clean. The reason I rated it average is because of the service. It was basically non-existent. We had to find someone at the bar to check us in. This person offered no welcome or friendly advice with parking or assistance in getting our luggage up the flights of stairs. No lifts. Check out was the same experience. No hospitality, not asked how our stay was or thank you for choosing them.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced pub accommodation.
Good location close to the Minster. Room was on the main road side of the building, but we'll sound proofed. Some noise from the bar, but this is expected in a pub. Problem with loss of hot water pressure on the final morning was irritating, but these things happen. Clean and comfortable. We did not have breakfast so cannot comment on the food.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a fantastic City centre location and lovely staff. I stayed in the York Theatre room which meant I could hear all of the traffic outside (busy road) - it didn’t affect my stay as I live in a city and am used to noise but perhaps not for those who want a quiet location The reason for my overall score of 4 is that the WiFi didn’t work for the entirety of my two-night stay. This had a direct knock-on impact on the work I was meaning to do during my visit. The hotel team did everything they could to try and resolve the situation, and there was the option of BT WiFi (around £7-8 per day) if the hotel WiFi is down, but it was a niggle.
Stayed 2 nights in Apr 2024

10/10 Excellent

linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient location
Nice comfortable, located in the heart of York. Easy access to a nearby convenience store and city attractions. The room was very clean. I loved the oat biscuits, tea and water provided for hotel guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. Very friendly clean and great value for money. The central location is excellent.
Stayed 3 nights in Mar 2024