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Reviews of Grand Diamond Hotel Yogyakarta

4 out of 5
Grand Diamond Hotel Yogyakarta
Jl Adisucipto No 48, Depok, Yogyakarta

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 66 reviews" "
Rating 8 - Good. 31 out of 66 reviews" "
Rating 6 - Okay. 16 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Nunik S. (E-Commerce) on 3 Dec 2019
Dear Our Valuable Guest Thank you for staying with us and for your kind review. We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Nunik S/ E-Commerce on 10 Oct 2019
Dear our valued guest Thank you for staying with us and for your kind review. We appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Regards

6/10 Okay

Ivan

Disliked: Property conditions & facilities
Old hotel room need renovation
Hotel is old and need renovation. Room smell is not good. Free shuttle to airport is a plus point.
Stayed 1 night in Oct 2018
Response from Ayu on 7 Nov 2018
Dear Mr. Ivan We really appreciate for your review of our property and sharing your experience during your stay. And we are apologize for your inconvenience stay. We will do our outmost in improving our services & facilities, especially for our rooms, for your comfortable stay. Thank you

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stay was great people were helpful hotel and pickup service was good when my plane was late
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel overall
Rooms were really clean and overall ambience was great. For a four star hotel at the given price, it's a really good deal. The staffs can only carry out basic communication in English, though. Wifi needs improvement; it is strong in the foyer, but virtually non-existent a few steps into the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Happy with our stay
Stayed here for 4 nights whilst attending an Expo. Staff wonderful, hotel fine, good choice of food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Rooms dated
Internet limited. Rooms dated requiring carpet, etc. a room near the airport, with shuttle.

10/10 Excellent

Timothy, Saint Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near by Upgrade
The hotel is very near the airport (JOG) but not so near that you would even know it was there. I am used to staying in similarly priced hotels in the US and this was DEFINITELY an upgrade over that!
Response from General Manager on 11 Aug 2016
Dear Sirs/Madam, Thank you for staying with us at GQ Hotel Yogyakarta. We do appreciate your feedback on our service. We certainly will take it into consideration and improve the consistency of our services & facilities in the future. We are looking forward to welcoming you again and wish we could convey our hospitality in your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfort room!!! Thats all
Response from General Manager on 11 Aug 2016
Dear Sirs/Madam, Thank you for staying with us at GQ Hotel Yogyakarta. We do appreciate your feedback on our service. We certainly will take it into consideration and improve the consistency of our services & facilities in the future. We are looking forward to welcoming you again and wish we could convey our hospitality in your next visit.

10/10 Excellent

Greg, Salatiga, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
I have stayed at this hotel before. As always, the service was wonderful, the room was very nice, and the buffet breakfast was delicious. My wife and I will definitely stay at the Grand Quality Yogyakarta again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish we could have stayed longer to experience the full amenities but we had a very nice experience and would surely recommend it to anyone who plans to come to Yogya.
Response from Nur on 5 Mar 2016
Dear Sir Greeting from GQ Hotel Yogyakarta. On be half of the management and staff, we sincere thank you for staying with us, hopping you to will come again with your family and friends Thank you and best regards Nur A. Gunawan E-Commerce

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Robert, Nee Zealand

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Transit hotel
Staff were friendly and professional Hotel is old and getting a bit tired Great free shuttle to airport I would stay again as worked for me to transit city

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the price
Worth the price. But except the fast wi-fi

8/10 Good

WAN HAFIZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kin Lai Flavia

Liked: Staff & service, property conditions & facilities

6/10 Okay

Karl, Miami

Liked: Cleanliness
Disliked: Staff & service
An ok deal for the budget conscious traveler
The hotel is close to the airport and a bus line which is convenient, and the building is nice, but it's out of the way and far from the city center, which during traffic is all but in reachable. It is a convenient route to prambanan temple, but out of the way for everything else. If asked about bus lines the people working there will try to get you to hire a car and driver, so not very helpful. Everyone is super polite and smiling though (it's Indonesia after all!). Restaurants are good but overpriced. The hotel seems like a luxurious palace which shows it's twenty plus years of age. Things are fine but almost always just a little bit off. Oh and the pool closes at seven which is way too early and the hot tub is cold.

8/10 Good

Shareen, Durban South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Closely located to airport. Free shuttle service to airport and nearby shopping places. Excellent service and wide range of restaurants and facilities within the hotel.

6/10 Okay

james

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok hotel, but pricey compared to quality.
Room old style, little smelly. Good bed, clean bathroom. Gym was dirty and not maintained well

6/10 Okay

Verified traveller

Liked: Cleanliness
Old hotel
This hotel need to be renovated Too old for this time...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quite good place
Comfortable refuge in a very busy bustling city. Hotel courtesy vehicle was a welcome benefit

8/10 Good

pohtee, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Good food
Friendly staffs. Executive suites services exceeds our expectations with free laundries and amenities. We hand an enjoyable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for early flight
I stayed one night with my 3 years child before the early flight at 6 a.m. They have transportation service to the airport and the driver was gentle. Although some facilities were under renovation, there were swimming pools and playground for kids. Mini bar was free at that time.

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ripon, Dhaka

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Hotel location and amenities are fine. But I could not access internet in hotel room. Internet thru wifi also in hotel main lobby not connected. After complain they just said sorry. Otherwise all services are OK

6/10 Okay

Ken

A so-so hotel servicing so-so foods.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dooley, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Good restaurant options; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; Great ariport shuttle service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

charatsri, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good location before the early flight only5-10minutes drive
we spend 1 night before we got our flight to singapore , very convenience as we could have our breakfast then went to the airport.

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Masjhudi

Liked: Staff & service, room comfort
Cukup baik
Untuk Room yg sudah direnovasi ok. Untuk yg belum sudah usang.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near airport
Very good hotel, would go there again in the future
Stayed 3 nights in Aug 2018

8/10 Good

Didiet Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kamar luas dan nyaman
kamar luas dan nyaman
Stayed 1 night in Jun 2018

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Dirk , Volendam Nederland

Liked: Staff & service
Keep up the Quality ?
We are every yeare in Indonesia some times 2x and spend many day's in a hotel, senggigi beach hotel (kila hotel now) sheraton yogyakarta, GQ hotel yogyakarta and see the Quality going back, and the price go up, onze day I get a email form Sheraton that they shee us ass apart of the familie !? I even repaird severel times the toilet my zelf, zo old daye are! Thuis is no good for Familie! Hoop hou do some with this, Greetings Dirk Ent
Stayed 3 nights in Sep 2017

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jinrui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便 服务人员很热心
大堂经理很热心 帮助我咨询各景点的交通问题 在我已经check out 后一天 从景点返回到酒店取行李，依然给我安排了免费的机场巴士送我离开 很感谢！

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

MASAKO, 東京

Disliked: Cleanliness, property conditions & facilities, room comfort
昔は一流だったかも？ですが・・・。
とにかく、ホテルが古かった為、バスカーテンもかびていたり、なんとなくにおったりしていた。タオルが必要枚数なかったり、サービスのコーヒーは初日以来ありませんでした。朝食は、早い時間に行くと良いです！

8/10 Good

Ｎｏ　ｎａｍｅ

Disliked: Property conditions & facilities
建物のコーナー
建物が古いことは承知しているが、エアーコンの調節、シャワーの温度調節に問題がある。 スタッフの（特にルームクリーニング）訓練が必要か。

10/10 Excellent

Hiroyuki, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港に直近で、快適なホテル
空港に近く（タクシーで１０分）、早朝早い時間での送迎（午前５時半）でも対応してくれた。バスタブも深くゆったりつかれた。レストランの食事もおいしかった。

8/10 Good

TOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早朝便に便利なホテルです
シャトルサービスは時刻表とは関係なく、好きな時間にお願いできます。かなり頻繁に往復しているようです。早朝便には便利でした。 また近くにカルフールがあり、夜10時まで開いており、ちょっとした買物も可能です。

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
空港には近いがお風呂に入れなかったホテル
日本食レストランの料理はまずまずの及第点でした。問題は部屋のお風呂。汚れが付いていて、水は黄色く、シャワーは錆びている。換気扇はほこりまみれでとても入る気にはなりませんでした。

8/10 Good

JAE HO, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
그냥 무난한 호텔입니다.
족자카르타에 대한 정보가 전혀 없이 갔기 때문에 우선 공항에서 가까운 호텔을 선택한 곳이 이 호텔입니다. 사진으로 봤을 때 이국적이고 훌륭한 느낌이면서 저렴해서 예약했는데, 실제적으로 본 느낌은 약간 낡은 느낌이더라구요. 공항에선 가깝지만, 다운타운과는 거리가 꽤 멀어서 택시비가 좀 많이 나왔어요. 원래 다운타운으로 태워다 주는 셔틀버스가 있었는데, 자기들이 만들어 놓은 시간표도 지키지 않더라구요. 저희가 운행시간 10분 전에 문의했는데, 취소되었다고 하면서 택시 타고 가라고 하더라구요. 조식은 이용하지 않고 일찍 체크아웃해서 평가할 수가 없었고요. 그냥 무난한 호텔입니다. 사진발이 좀 있고요.

8/10 Good

KOMANG, Denpasar bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cocok bagi orang bisnis menginap di grend qualty.
hotel sangat nyaman dan dekat bandara....jikalau kita bisnis,itu tempat sangat strategis yes oke...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港へも街へもシャトルバスに快適安全に送迎
翌日早朝便利用の為の宿泊でしたが　時間に余裕もあるので　空港送迎とプールの２点で選びましたが　町までの シャトルも利用でき　今回の旅は”夜の賑やか？なマリオボロ通り”も楽しむ事ができ　とてもお得感がありました。 室内も清潔でバスタブもあり快適、ホテルの方も皆親切で感じが良かったです。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
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