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Reviews of Sheraton Yantai Golden Beach Resort

4.5 out of 5
Sheraton Yantai Golden Beach Resort
88 Haibin Road, Yantai Economic Development Area Yead, Yantai, Shandong

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 103 reviews" "
Rating 8 - Good. 34 out of 103 reviews" "
Rating 6 - Okay. 14 out of 103 reviews" "
Rating 4 - Poor. 4 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ZHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not all services are available as advertised.
Everything is good except some services are not exactly as advertised. I see that SPA is open till 2:00AM, but not all advertised spa services are available till 2:00AM. Foot Massage services aren't available when I called at 00:12.
Stayed 3 nights in Nov 2019
Response from Wendy-online department on 4 Dec 2019
Dear guest, thank you very much for your choosing to stay at Sheraton Yantai Golden Beach Resort and leave us a feedback. i am so sorry for your do not have a good experience of SPA service,we will investigate and resolve this thing.Sincerely looking forward to your return and let us accompany your travel time! Best wishes for you!

10/10 Excellent

Xueshuang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and nice staff, warm GM
Stayed 2 nights in Sep 2019
Response from Sheraton online on 2 Oct 2019
Dear guest, thank you very much for your choosing to stay at Sheraton Yantai Golden Beach Resort，Thank you for your recognition of hotel staff and services.Sincerely looking forward to your return and let us accompany your travel time! Best wishes for you!

6/10 Okay

Zakir

Liked: Cleanliness, room comfort
Just a little more
My stay was good. Staff need to have better knowledge of English and late night order menu very limited of foreign travellers. Otherwise the staff are very helpful.
Stayed 1 night in Jun 2019

8/10 Good

Tsz Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2019
Response from Fairy Li on 30 Mar 2019
尊敬的宾客，感谢您入住烟台金沙滩喜来登度假酒店！店坐落在国家AAAA级旅游度假区内，紧邻风景秀丽的万米金沙滩，地理位置优越，出门即是沙滩，酒店内设有采悦轩、盛宴和雅三家餐厅，您足不出户就可以品尝到正宗的鲁、粤、川菜，日本料理、多种肥美海鲜和各国美食精粹……酒店餐饮团队也会根据时令特色调整菜品，不断提升客人的入住体验，期待您的下次光临！

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snow storm night with a good sleep
I did not catch my flight after 8-hour’s drive due to a snow storm. I aarived around midnight and with a speedy check in, I got to my room and had a good night sleep. The reception got me a taxi for the next morning ride to the airport. It was not my first stay at this hotel, and I will for sure come back because I enjoy my stay here.
Stayed 1 night in Dec 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms
It’s right next to the beach, so would be pleasant in the summer but not when we visited in November when it’s pretty windy and rainy. There is a supermarket nearby and a noodle restaurant but not much else. There is a gigantic Aeon Mall about 5 mins away by taxi but not walkable during windy season. The hotel room is comfy and overall pleasant stay, except that the staff at the front desk is not that ‘going out of their way to help you’ with very basic service attidude. The Aeon mall was actually found by myself by exploring brochures in the hotel, when the closest mall the staff mentioned was more than 30 minutes ago.
Stayed 3 nights in Nov 2018

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not stay in this hotel
Worst experience and staying !!! Unpleasant front desk attitude. Hot water in bath tub is broken. Room number is 3105. smelly towel. My wife get sick after eating breakfast there.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach was wonderful.
Stayed 27 nights in Apr 2018

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

4/10 Poor

Thaddeus

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location is a "0"
They say real estate is all about location. In Sheraton Yantai case, they are right. First, it is so far away from Downtown Yantai, that it should not be considered Yantai..... 45 miles west. The only thing convenient with its location is the airport. Second, the ocean has dead fish, bottles, and debris washing up onto the shores. The beach is literally littered with junk and smells like sewage. Within the hotel walls, the experience was very nice. Stay away from the west part of Yantai, known as "the new development".
Stayed 1 night in Aug 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice comfortable room in a good hotel

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious place in Yantai
Great place, very clean very modern very luxurious, they had a good food spread during dining hours

10/10 Excellent

Jodie, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous find
This hotel was fabulous. The room was a generous size, functional with large bath and the decor - modern, pleasant and relaxing. The price was extremely low. Would expect to pay 3-4 times the amount in other Cities in the world. Included in the price was breakfast (an amazing spread) and free WiFi. A comfortable and relaxing stay with some lovely staff to make sure the stay was easy. Gym and huge indoor swimming pool plus tennis court and lovely restaurants. All you would expect from the best Sheraton.

10/10 Excellent

Ranald, QUEENSLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton luxury
Stayed one night last week in a premier seaview room and first impression was WOW!! Typical Sheraton class, a very well appointed room, Check in was fast and efficient no problem with english, porter was very courteous and knowledgeable. Bedding was just perfect, you stay 5 star and you should always get the best bed, selection of pillows etc. Fabulous view of the beach from the panorama windows. Room service food was quick,delicious and very reasonably priced. Definitely recommend staying here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but has heating problem
The hotel was very nice but the room was really cold. I put the heat on to maximum but the room did not get warm enough.

8/10 Good

han, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is my only concern unless you work for GM. it's far from city and surrounding is like a dead city. but the hotel is brand new and very good. dinner buffet is a must try.

8/10 Good

Joe 03

Liked: Cleanliness, staff & service, room comfort
Great Value!
Outrageously great value for a Sheraton. After moving rooms to distance myself from the 9-11 PM nightclub wing, they then turned on hot water in the room and replaced the light fixture which was shorting out the electricity. By the third day I was in good shape. Buffet breakfast (included with room) was absolutely incredible. Yue restaurant great and inexpensive. Staff was awesome with this caveat; per Chinese culture, if they couldn't do something (bring a dessert menu or ice) they just said they would, walked away and never came back. Otherwise they were amazingly gracious and helpful. I'd absolutely stay here again and will on my next trip.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people - everyone did so much
Outstanding staff.....the hotel is new so sad the venues are still empty- everyone did so much to make me feel welcome - love to come back

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to sea view
Satisfied with the stay. The hotel changed the room to the end of the corridor, which is very close to the seaside and we can watch the sea from the big window.
Response from Jessica on 8 Jun 2013
Dear guest, we do appreciate your comment. Sheraton Yantai Golden Beach Resort is located in Yantai Beach Resort Area, which has beautiful sea view. Thanks and have a good day!

6/10 Okay

Kwang Ro

Business traveller
Liked: Room comfort
Disliked: Cleanliness
숙박 후 실내 청소가 전혀 안되고 있음.
Stayed 3 nights in Jan 2024

8/10 Good

Sangjik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Sangmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

CHUNG YAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

changhoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Jongseok

Stayed 13 nights in Jul 2023

6/10 Okay

SUNSIL

Stayed 2 nights in Mar 2023
Response from Marcom on 20 Jul 2023
感谢您的点评，祝您生活愉快。

10/10 Excellent

WEICHUAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

BICHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错
不错
Stayed 1 night in Dec 2019

8/10 Good

TAEK GYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposit not cancelled yet
Seems the deposit RMB 2000 on November 14 was not cancelled yet. Please check it again.
Stayed 2 nights in Nov 2019
Response from Wendy-online department on 24 Dec 2019
Dear guest, thank you very much for your choosing to stay at Sheraton Yantai Golden Beach Resort and leave us a feedback. Sincerely looking forward to your return and let us accompany your travel time! Best wishes for you!

10/10 Excellent

sungtaek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
옌타이 쉐라톤
체크인때 업그레이드를 해주셔서 잘 쉬다 왔습니다
Stayed 3 nights in Nov 2019
Response from Wendy- online department on 4 Dec 2019
Dear guest, thank you very much for your choosing to stay at Sheraton Yantai Golden Beach Resort and leave us valuable feedback. Sincerely looking forward to your return and let us accompany your travel time! Best wishes for you!

6/10 Okay

Michael

Liked: Room comfort
Disliked: Cleanliness
Nice located but......
Bathroom not clean. A lot hair from former guests in the shower drain. Water cannot flow away but all around the bathroom. Breakfast is OK for Chinese standard. Booked the Club room to get access to the Lounge. Happy hour from 5:30p.m to 8:30 p.m. During week very crowded. 6:30 p.m. no food, beer and wine available anymore. Club room not worth for money. Asked reception after checkout for bill (even no invoice). Answer: Not available, because i booked and paid already via hotels.com. I shall inquire there. ????????? Staff is mostly friendly and willing to help. The best of this hotel is the location and the view to the sea. I try another one in Yantai next time.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
卫生好，服务热情，地理位置不错可以看海，适合节假日去海边玩
Stayed 1 night in May 2019

2/10 Terrible

Seonho

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
완전 실망.
체크인시 방이 너무 더워 에어컨 점검 요청함. 퇴근후에 방에 선풍기가 놓여있고 여전히 더움. 에어컨 점검 재 요청하니 다른 룸으로 변경 해줬으나 욕실 출입문은 망가져있고 바닥의 못은 튀어 나와있었으며, 샤워실 바닥의 타일은 깨져 있었음... 같이 출장온 다른사람의 방은 욕실 배수가 안되어 방교체 요청후 퇴근했더니 아무런 조치가 없어 재 요청에 방을 바꿔줌. 최소 4성급 호텔에서 있을수 없는 일이라 생각됨. 자주 이용했던 곳이지만, 1~2만원 더 주고 옆에있는 메리어트 호텔로 가는게 나을듯.
Stayed 1 night in Apr 2019

8/10 Good

HONGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
음식과 숙박이 전반적으로 양호했습니다.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Ishiguro

Liked: Room comfort
Stayed 1 night in Mar 2019
Response from Fairy Li-市场传讯部 on 27 Mar 2019
尊敬的贵宾，感谢您选择入住烟台金沙滩喜来登度假酒店！您的点评对于我们宾客入住非常有帮助哦，酒店坐落在国家AAAA级旅游度假区内，紧邻风景秀丽的万米金沙滩，地理位置优越，从酒店大堂、餐厅及每间客房里都能欣赏到美丽的海景，地理位置优越，出门即是沙滩，入住海景客房可饱览壮阔迷人的海景……收获一段轻松幽静的度假时光！期待您下次继续光临我们酒店哦！

10/10 Excellent

Shih Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Fairy Li-市场传讯部 on 27 Mar 2019
尊敬的贵宾，感谢您入住烟台金沙滩喜来登度假酒店！您的点评对于我们宾客入住非常有帮助哦，酒店坐落于风光优美的国家AAAA级金沙滩风景区，地理位置优越，从酒店大堂、餐厅及每间客房里都能欣赏到如诗如画的金沙海岸美景……出门即是沙滩，期待您下次光临，继续选择我们酒店！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족하합니다.
호텔은 전반적으로 깔끔하고 관리가 잘되어 있습니다. 직원들이 불친절하다는 후기가 있었는데, 직원들 모두 다 아주 친절합니다. 다만 호텔주변에 식당이런게 없습니다. 택시타고 나가셔야해요.. 아 그리고 참고로 연태공항에서 호텔까지 택시비 70~80위안선입니다.
Stayed 2 nights in Jan 2019
Response from Fairy Li-市场传讯部 on 25 Mar 2019
우리 호렐을 찾아주셔서 감사합니다.호텔 주위가까운곳에 영왕몰이 있습니다.쇼핑하기에 가까운 거리입니다.. 다음번 광림을 기대하겠습니다.

8/10 Good

HYE YOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
좋았습니다
호텔이 크고 깨끗하고 좋았습니다 서비스보다 호텔이 멋진거 방이 깨끗하고 복층으로 되어있는것이 인상적입니다 다시 가고싶은곳입니다
Stayed 1 night in Jan 2019
Response from Fairy Li-市场传讯部 on 25 Mar 2019
우리 호렐을 찾아주셔서 감사합니다.호텔위치가 바다옆으라서 뒤문으로 나가면 금사탄이고 모든 방은 다 바다가 보입니다.가족들 같이 와서 여행하면서 투숙하기에는 참 좋은 호텔이죠.좋은 평가 감사하구 다음번 광림을 기대하겠습니다.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
공사소음이 있었음. 12월에 투숙했을때의 디파짓 카드 결제가 환불 처리가 아직 안되었음 예약시 조식 포함이었던걸로 기억하는데 조식 불포함이었음 1층 난방이 고장나있었음
Stayed 2 nights in Jan 2019
Response from Fairy Li on 28 Mar 2019
우리 호렐을 찾아주셔서 감사합니다. 툭숙기간문제가 있으시다면 망설이지마시고 우리한테 연락주세요. 빠른 시간내 문제를 해결할수 있도록 도와드릴게요.그리고 투숙기간 여러가지 문제들때문에 불편함을 초래하게되서 죄송합니다.보귀한 후기를 보내드려서 감사하고 다음번 광림을 또 기대하렵니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goooooood
정말 좋은호텔이고. 가격도 진짜 믿을수없을만큼 저렴하게 책정. 다만 위치가 좀 애매해서,, 한국식당가 까지 택시로 한15~20분이동필요함.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Excelente ubicación y servicio
Stayed 4 nights in Nov 2018

8/10 Good

道路キング, 兵庫県明石市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回の部屋は客室、寝室、バスルームと180度のオーシャンビューで とても素晴らしく快適に過ごす事ができました。 今回の部屋を他のサイトで予約を入れたら高いのですがエクスペディアで予約を入れたら安価で快適な部屋を準備してくれました。
Stayed 2 nights in Oct 2018

6/10 Okay

Yonghyung

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Jiwon

연태 개발구 대표 브랜드 호텔
편안하고 즐거웠습니다
Stayed 2 nights in Sep 2018