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Reviews of Shiga Kogen Prince Hotel

3 out of 5
Shiga Kogen Prince Hotel
Yakebitai-yama, Shiga Kogen, Yamanouchi-machi, Shimotakai-gun, Yamanouchi, Nagano-ken

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 122 reviews" "
Rating 8 - Good. 52 out of 122 reviews" "
Rating 6 - Okay. 36 out of 122 reviews" "
Rating 4 - Poor. 10 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hario

Stayed 4 nights in Dec 2023

10/10 Excellent

BRYAN SHING HIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed in east wing, better than i had originally expected. food was good and hotel was right next to the ski lift, perfect
Stayed 2 nights in Jan 2023
Response from Shiga Kogen Prince Hotel on 4 Mar 2023
Thank you very much for the message.We are honored that you are satisfied with our service.We look forward to serving you again.Best regards,Shiga Kogen Prince Hotel

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ski-in/ski-out, but peak season
Great ski-in/ski-out, but visit during peak season. We stayed during spring break and most restaurants were closed or closed supremely early. Rentals on site. Rooms were nice; maybe byo pillow.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
It’s really weird to change the shower room’s towels just for guests with over 4 nights staying. Even the toothpaste too :(
Stayed 2 nights in Jan 2021
Response from ShigaKogen Prince Hotel on 21 Jan 2021
Thank you very much for staying at ShigaKogen Prince Hotel and your valuable comments. We will make sure to put that to good use. We constantly strive to further improve our service. Thank you for your continuous support. ShigaKogen Prince Hotel

8/10 Good

Krista, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for skiers! We were able to ski all the slopes without ever leaving the property! We used all 5 ski lifts between south, west and East blogs. Our room was very cozy and the view of the slopes was amazing. Hotel breakfast was delicious. Room stayed very hot even though we had the top of the window open. So hot that sleeping was uncomfortable. We rented our skies, boots and poles. Process was very easy and efficient. The hotel shuttle bus was great as well. Each evening we used the free shuttle and went to neighboring ski towns for dinner. Onsen in west bldg was very nice and clean. We also paid 1,000 yen (round trip) and used another shuttle to go see the snow monkeys. Overall, pretty satisfied.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Better places in Shiga kogen
Terrible service Limited food options within very limited times
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Staffs are very friendly. But not A lot of choices for meal. Carpet in the rooms are very dirty.
Stayed 7 nights in Jan 2020

6/10 Okay

Ihor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Convenient ski resort with basic necessities.
Hotel is super convenient for skiers as it’s located right on top of ski lifts. Restaurants are restricted to ones within the hotel which all closes early (latest is 10). Prince hotels has different wings so there are shuttles every hour to send you to different buildings if you wish to dine there. Rooms are old and basic but spacious compared to regular Japanese rooms. It’s for you to sleep and go ski, so don’t expect too much. Not all staffs speaks english so you gotta try approaching different faces. However the ski instructors for hire speaks fluent English! Pleasant stay as aim was to go ski.I stayed at the south wing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Nagano ski area.
Hotel was large and clean. Easy parking and access. Beds were adequate for Japan although a little on the firm size and only twins throughout the hotel. Ski in and out from the hotel was great. Buffett style meals were extra and a little on the pricey side but included tons of options for all parties.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ski in, ski out, ski rental on property. Property is very dated and has extreme stains on the carpets.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

F

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

6/10 Okay

Pop

Liked: Cleanliness
Disliked: Staff & service
No water in the room Staff has poor English skills
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but food is not great.
We stayed at the East Tower. The room is nice but the bed is too firm for me. The food in the restaurants are so so and only one curry place open for lunch which is too limited.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
this hotel has 3 buildings located in 3 different but very near locations in the ski mountain with different facilities but your xxxxing website stated there is only one building in the hotel amenities. End up we stayed in the one without sauna which is something we expect to be doing every night skiing. Its sad. unhappy facesssssss :(
Stayed 5 nights in Dec 2018

6/10 Okay

Karla

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They didn't change the bed sheet and cover,it's really unacceptable!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Dinner options are vary different - buffet or a izakaya. Good private transport from Prince hotels to Ichinose and okushigakogen.
Stayed 7 nights in Jan 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the price. Buffet was a very expensive but there is other options to eat in villages close by you just have to plan around shuttles and bus service to get there and back.

6/10 Okay

pui kei

Liked: Staff & service
Disliked: Cleanliness
Nice ski location but not good for staying
Nice ski in / out But facility too old. Renovation is required Room is too small. Can't open luggage fully.

8/10 Good

Verified traveller

Liked: Staff & service
West Wing Prince Hotel
The hotel room feels like a 3 star accommodation. The Onsen in the West Wing is spacious and semi-open air.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip, perfect location with good environment.
Heavy snow within our staying period, but after arrival, nice and perfect view with very convenience to the ski track beside with connect the gondala. This is Sth vy out of our expectation. But no night ski at weekday, bit disappoint.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in snowy Shiga Kogen
Always come back here when we ski in Shiga Kogen. Stay in the west wing for easy access to semi-outdoor onsen. Twin room was good size and comfortable. Room getting a little dated with wall paper peeling in spots, but not an issue for us! Good meals available, but on the expensive side. Given that however, there is an extensive choice at the breakfast buffet. Downstairs shop has good selection of instant ramen and drinks if you ate happy with this. Ease of access to the slopes is fantastic. Will come back again next time I ski here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great skiing
Hotel is great for ski in ski out but not many options for dining. Restaurants are also expensive. That being said the accommodation is very reasonably priced which allows a little extra money for food. The Prince Hotel wings are very spread apart and too cold to walk to other restaurants.

8/10 Good

Waymon

Liked: Cleanliness, property conditions & facilities
Clean and Convenient
Wife and I had a great time. Room was extremely small and the beds were low to the ground and very firm.

8/10 Good

Nga Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Hugo, Seoul

Liked: Cleanliness, staff & service
It's all about skiing!
The Prince hotel has three buildings (West, South and East) and we stayed in the South Wing, which offers a convenient and direct access to the Gondola 2 of the Yakebitaiyama ski resort. The hotel clearly shows signs of aging but they managed to keep it in good shape. The rooms are small, within the Japanese average size, but still offering enough comfort. Anyway, skiing was our primary objective! The room is cleaned every 4 days, which for us didn't really pose a problem. A kettle is available in the room and every other floor will have hot water dispenser for guests. There are vending machines everywhere and a convenience shop next to the front desk. Staff are polite but English is limited. Luckily there was an English speaking staffer around most of the time we stayed there and we went to him for almost every inquiry. Dining options are limited since walking to Ichinose village takes at least 20 minutes. Nevertheless the hotel has a shuttle bus connecting the three buildings and in the evening goes (only once) all the way to Ichinose, and back around 9pm. In the South Wing itself, there's a new izakaya in premises (next to the ski rental shop) and the hotel restaurant, where they serve a dinner buffet. There are also lockers on the ground floor where one can leave the ski gear (the locker number corresponds to your room number). The only drawback for us was that the wifi was only available in the common areas.

6/10 Okay

Verified traveller

Liked: Cleanliness
Rooms were quite small but was fine for what we needed for our time in Shiga Kogen. It was nice to be able to rent ski equipment directly from the hotel instead of having to use a third party. Each room came with a locker to hold ski equipment if you were renting for multiple days which was a nice convenience. Overall would recommend especially if you are in the area for skiing or snowboarding since the slopes are literally right outside the back door.

8/10 Good

Michael, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but food options are limited
Hotel was good, but the neighbourhood is inferior to surrounding hotels, e.g. Okushiga and Ichinose, where there's better food at slightly cheaper prices.

6/10 Okay

Andre, Hong Kong

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Typical ski snowboarding hotel
Average room and hotel, but very good location for skiing and snowboarding.

8/10 Good

Daryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy on th slopes
Great no frills. Dining options rather limited butgreat ski in ski out access.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good location for skiing
Large ski area. However, transportation may be difficult if you depend public transport.

4/10 Poor

Milos, Melbourne

Liked: Staff & service
Disliked: Property conditions & facilities
Not really suitable for non-japanese speaking tour
I must say the staff are as helpful as possible however have limited English. The slops the hotel is situated on are definetly not for beginners as was labbled and we only found out on our last day another mountain had a beginners course even after asking multiple times. You only have one option for food at the hotel which is WELL overpriced. We weren't told of other restaurants which were a quick bus ride away. Unfortunately I wouldn't recommend this hotel to others.

6/10 Okay

Andy, Perth, Australia

Liked: Cleanliness, staff & service, room comfort
So close to lifts !
The hotel was comfortable and super convenient to a lift and gondola. However a major negative was the lack of a bar that opened before 8:30pm and the fact that the hotel is stand alone, meaning transport to get anywhere was needed. Complete lack of Apres Ski atmosphere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Ski-Out Ski-In but food choice limited
Great ski in ski out location. Rooms in the East Wing are spacious and comfortable. Breakfast at 2200 yen is expensive for the limited choice given. After one breakfast, our group opted for breadrolls and hot drinks from the lobbg shop for breakfast. There is no wireless facility available in the rooms. The wireless worked reasonably well in the hotel lobby area at all times when we used it but the hotel was fairly empty during the period of our stay. We avoided dinner in the East Wing restaurant as we heard it was expensive. Took the hotel shuttle to the West Wing and then walked into Ichinose to a Japanese restaurant which had decent food, but was crowded and slow. The shuttle back from West Wing to East Wing stopped at 8.30 pm but our Japanese friends managed to persuade the hotel to provide a shuttle back at 9.45 pm one evening. Otherwise, it is a good 20-25 mins walk back to the East Wing. Had dinner in the Chinese restaurant in the West Wing one evening. The service was excellent and the food tasty but extremely oily.

6/10 Okay

Helen, Perth, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Out of date hotel with nothing nearby
The hotel itself is fine, perfectly clean. The decor is out of date and shabby. The real issue with this hotel is that it is not near anything. The nearest shops/bars/restaurants are at least a half an hour walk away (in ice, snow and freezing conditions). This also means that you have to eat in the hotel. There are very limited food options, and expect to pay over $80 per head just for food. There are no double beds available.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shiga Kogen Prince Hotel -
Inconvenient location - 2h ride by bus from Nagano station if you don't have a car, and the bus costs JPY 1,900 per person one way. Hotel - very old hotel with moldy smell. East wing has nicer rooms but the entrance hall was like an old community centre. Shower in the room was a unit bath and very uncomfortable with dark lights. Bed/furnishings were okay. Breakfast was okay too. West wing has bigger facilities but the rooms (4ppl) were terrible. It was like as an youth hostel for students with folding beds. Restaurant was also very bad with same food from breakfast to dinner. JPY 3,600 for buffet at that quality is definitely too expensive. Bath (Roten buro) was small and the changing area was old and dirty. It was not a hote spring but just normal big bath. Skiing - Mountains were very nice and wide range of slopes available. Gondolas/lifts were also speedy and did not feel any stress for the queue. Overall, it was a great experience for ski/snow boarding in Shiga kogen but never try this hotel. The quality is very bad for the price.

8/10 Good

Karen, North Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Quiet
We stayed in the East Wing for four nights.The view from the rooms is spectacular, even from the dining room. However we were there in early January and the place was very quiet. We took the breakfast deal, luckily because this was the only place to eat. We had our lunches at the West Wing as there were cheaper lunch options available. There was a lack of eating places at night, the only places being the East Restaurant, West Restaurant and the Chinese Restaurant. We ate at the Chinese Restaurant as it was far cheaper. The service was great but there is nothing to do at night, especially when there are few other guests to mingle with. The hotel does run a free shuttle to the West Wing, however I think next time I would much rather stay in the West Wing. If you're after a view however, you won't beat the East Wing rooms.

10/10 Excellent

WAI KEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設は、古いが十分なメンテがなされている。 ベッドが、少々狭い。
Stayed 3 nights in Jan 2024

8/10 Good

Po-Yu

Stayed 2 nights in Jan 2024

6/10 Okay

Lu

Stayed 4 nights in Dec 2023

10/10 Excellent

Toshiharu, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023