Front of property

Reviews of Hilton Winnipeg Airport Suites

3.5 out of 5
Hilton Winnipeg Airport Suites
1800 Wellington Ave, Winnipeg, MB

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Business traveller
Parking not the greatest
Stayed 1 night in Apr 2024

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam Gill on 17 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Simran Gill

8/10 Good

Hamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Apr 2024
Response from Sam Gill on 15 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Simran Gill

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Simran on 9 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Simran Gill

2/10 Terrible

Georgie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam Gill on 3 Apr 2024
Good Day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.I understand that we failed to meet your expectations, and we were not able to provide you the Hilton service, please let us know we could have done something differently.Looking forward for your reply, Regards

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit loud at night. Kods runnimg around playing hide and seek in moddle of the night.
Stayed 2 nights in Mar 2024
Response from Sam Gill on 2 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sam Gill on 2 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Haawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sam Gill on 2 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness
Stayed 1 night in Mar 2024
Response from Sam Gill on 26 Mar 2024
Good Day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.Your kind words will serve as encouragement for our team to continue striving for excellence and providing top-notch service to all our guests. We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: The hotel was clean with many amenities on site and wonderful staff who were quick to address and resolve any issues. Quick access to the airport and close to Polo Park and other shopping. Negatives: while clean, the pool is small and great if the hotel is quiet- if the hotel is busy the small area echos with screams from kids and seems to lack capacity for more than 10 or so kids to comfortably play and for an upscale seemingly modern hotel the elevators felt from another era they were incredibly slow and delayed.
Stayed 1 night in Mar 2024
Response from Sam Gill on 25 Mar 2024
Good day Diane, Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.Your kind words will serve as encouragement for our team to continue striving for excellence and providing top-notch service to all our guests. We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future. We will look into your recommendations and will take the knowledge to understand how we can improve our services. Once again, thank you for choosing Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Mar 2024
Response from Sam Gill on 25 Mar 2024
Good day Christie, Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.Your kind words will serve as encouragement for our team to continue striving for excellence and providing top-notch service to all our guests. We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards

10/10 Excellent

daryl

Liked: Cleanliness, staff & service, property conditions & facilities
The nicest hotel I have ever stayed in
Stayed 1 night in Mar 2024
Response from Sam Gill on 22 Mar 2024
Good day, I hope this message finds you well.I wanted to take a moment to express my sincere gratitude for the feedback you recently shared with us. Your insights are invaluable to us as we continuously strive to enhance our services and provide exceptional experiences for all our guests. Your suggestions and observations will serve as important guidelines as we work to refine our offerings and ensure that every guest's visit exceeds expectations.Thank you once again for taking the time to share your thoughts with us. We look forward to implementing your feedback and welcoming you back for an even more enjoyable experience in the future.Warm regards

10/10 Excellent

shelly

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sam Gill on 25 Mar 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.Your kind words will serve as encouragement for our team to continue striving for excellence and providing top-notch service to all our guests. We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards

6/10 Okay

Jessica

The hotel is average. The front desk was not very accommodating. The shower wall had a huge wad of Hair stuck to it and the washroom counter was dirty. I told the front desk about the cleanliness and all they said was “that’s too bad” You can hear conversations in the room next to you, paper thin walls. I had to sleep with the tv on to help drown noise out. It’s an older hotel, kind of run down. Nothing special. I won’t be staying at a Hilton chain again.
Stayed 1 night in Mar 2024
Response from Sam Gill on 20 Mar 2024
Good Day,I hope this message finds you well. I am writing to extend my heartfelt apologies for the less satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are our top priorities, and it deeply saddens us to learn that we fell short of meeting your expectations.We are currently investigating the concerns you raised and taking immediate corrective actions to ensure that such lapses do not happen again. Our goal is to regain your trust and provide you with the outstanding experience that you rightfully deserve.Once again, please accept our sincerest apologies for any inconvenience caused. We genuinely appreciate your understanding and patience.

10/10 Excellent

Sam

Stayed 1 night in Mar 2024
Response from Sam Gill on 2 Apr 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your recent review of the Hilton Winnipeg Airport Suites. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.We are delighted to have had the opportunity to host you, and we look forward to welcoming you back in the future.Once again, thank you for choosing the Hilton Winnipeg Airport Suites. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sam Gill on 22 Mar 2024
Good day, I hope this message finds you well.I wanted to take a moment to express my sincere gratitude for the feedback you recently shared with us. Your insights are invaluable to us as we continuously strive to enhance our services and provide exceptional experiences for all our guests.If there is anything that we can do better in future, please do let us know. We look forward to implementing your feedback and welcoming you back for an even more enjoyable experience in the future.Warm regards.

10/10 Excellent

Chalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Mar 2024
Response from Sam Gill on 20 Mar 2024
Good day, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for taking the time to share your feedback with us. Your insights are incredibly valuable to us as we continuously strive to improve our services and ensure a memorable experience for all our guests.Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon and exceeding your expectations.

10/10 Excellent

Keolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sandeep on 28 Feb 2024
Dear Keolynn,Thank you for rating us highly, and see you again with us soon.RegardsSandeep

10/10 Excellent

Clint

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from Sandeep on 28 Feb 2024
Dear ClintThank you for taking a moment to share your experience. I am pleased to hear you found the service and the hotel to your liking. We look forward to welcoming you back to our hotel soon.RegardsSandeep

8/10 Good

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to many things
Stayed 1 night in Feb 2024

6/10 Okay

Cory

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Sandeep on 28 Feb 2024
Dear CoryThank you for your review, and I apologize for any issues that might have led to a lower rating.We assure you our best if given a chance to have you as our guest again. Thank youRegardsSandeep

4/10 Poor

Niels

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NAV on 15 Feb 2024
Dear Niels,I hope this email finds you well. I wanted to personally reach out and apologize for the inconvenience you experienced during your recent stay with us. We truly value your feedback and want to make things right.Your satisfaction is our top priority, and we are committed to delivering an exceptional experience for all our guests. Please know that your feedback is incredibly valuable to us. We are committed to continuously improving our services and facilities to ensure that every guest has a memorable and enjoyable stay.Once again, I apologize for any inconvenience caused. Please let me know what I can do to make it right for you.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

David, Deer Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the staff were very helpful and made my stay extra comfortable
Stayed 5 nights in Feb 2024
Response from NAV on 15 Feb 2024
Dear David,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

Chantal

Stayed 1 night in Feb 2024
Response from NAV on 15 Feb 2024
Dear Chantal,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

2/10 Terrible

norman

Stayed 1 night in Feb 2024
Response from Sam Gill on 20 Mar 2024
Good Day,I hope this message finds you well. I am writing to extend my heartfelt apologies for the less satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are our top priorities, and it deeply saddens us to learn that we fell short of meeting your expectations.Please let us know if there is anything that we could have done better and please know that your feedback will be taken very seriously, and we are committed to addressing the issues you experienced to prevent similar occurrences in the future..Once again, please accept our sincerest apologies for any inconvenience caused. We genuinely appreciate your understanding and patience.

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from NAV on 15 Feb 2024
Dear Leah,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a nice place to stay.
Stayed 2 nights in Jan 2024
Response from NAV on 15 Feb 2024
Dear Eric,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suites are very spacious
Stayed 2 nights in Jan 2024
Response from Nav on 20 Jan 2024
Dear Guest, We truly appreciate your kind words and positive feedback about your recent stay with us. Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration. Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, quiet and very spacious rooms for a huge family like ours. Always stay in suites. Very affordable
Stayed 1 night in Jan 2024
Response from NAV on 15 Feb 2024
Dear Colleen,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from NAV on 15 Feb 2024
Dear Rob,I hope this email finds you well. I wanted to personally reach out and express my heartfelt gratitude for taking the time to leave us such a fantastic review. We truly appreciate your kind words and positive feedback about your recent stay with us.Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration.Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.If there is anything else we can do for you, please don't hesitate to reach out. We're always here to assist you.Warmest regards,NAVPREET MANNAsst. Guest Services Manager

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam Gill on 9 Jan 2024
Good Day Margaret,Thank you for your feedback, and we are glad to know that you enjoyed your stay and everything went smoothly. If there is anything we can do to improve your stay, please let us know and we will be more than happy to be of assistance.Have a great day!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was quick, professional and extremely welcoming. We were definitely made to feel like valued guests and this created a great first impression. Our room was clean, spacious and comfortable. Overall an excellent experience so far.
Stayed 1 night in Jan 2024
Response from Sam Gill on 9 Jan 2024
Good day Kelly,Thank you for your feedback, and your kind words. We are glad to know that you enjoyed your stay, and everything went smoothly. If there is anything we can do to improve your stay experience, please let us know and we will be more than happy to be of assistance.Have a great day!

10/10 Excellent

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nav on 20 Jan 2024
Dear Guest, We truly appreciate your kind words and positive feedback about your recent stay with us. Your feedback is invaluable to us, and it motivates us to continue delivering outstanding experiences to all who choose to stay with us. I will share your review with our entire team, as it serves as a great source of encouragement and inspiration. Once again, thank you for choosing to stay with us and for sharing your wonderful review. We sincerely hope to have the opportunity to welcome you back in the future and provide you with another exceptional stay.

4/10 Poor

Misty

Travelled with family and small children
Disliked: Amenities
The beds were uncomfortable, the bathroom doesn’t have a fan so no airflow. The WiFi was spotty and kept getting kicked out.
Stayed 1 night in Dec 2023
Response from Sam Gill on 9 Jan 2024
Good Day Misty,Thank you for taking your time and sharing your experience with us, I do sincerely apologize for the inconvenience, and less satisfactory experience that had us with us. Our maintenance team is looking after the issue, and we will have it rectified. if there is anything that we can do for your future stays with us, please do let us know. Have a great day!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, housekeepers are friendly
Stayed 2 nights in Dec 2023
Response from Sam Gill on 2 Jan 2024
Good day,Thank you for taking some time and sharing your feed back with us, we are glad to know that everything went well for you. We looking forward to seeing you again,Warm Regards

6/10 Okay

Misty

Liked: Staff & service
Outdated property for the price did not match. The restaurant was really good. The WiFi was very spotty
Stayed 1 night in Dec 2023
Response from Sam Gill on 21 Dec 2023
Good day, Thank you for taking your time and sharing your experience with us. I hope that you had a comfortable stay with us, and that everything went smoothly during your stay. We are looking forward to a renovation plan, and we are confident that it will give us a fresh look. We are currently upgrading our internet, and the project should be completed in January. Thank you for your kind words towards restaurant. We look forward to welcoming you in near future,Sincerely,Simran Gill

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay
It was ok, the only thing was that the food for breakfast was very cold and apple juice tastes bad. Otherwise it wasnt too bad..
Stayed 1 night in Dec 2023
Response from Simran on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, and we are thrilled to hear that you enjoyed your time with us. I apologize for the less than satisfactory experience that you had during breakfast, will make sure to speak to our Chef, and will rectify it.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Simran Gill

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Dec 2023
Response from Simran on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, and we are thrilled to hear that you enjoyed your time with us. It's our constant endeavor to provide a memorable and enjoyable experience for all our guests, and your positive words motivate and inspire our team.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Simran Gill

8/10 Good

Roslynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except when we went to go for breakfast they said breakfast wasnt included!! I was not happy about that. We could have it for a price, well i wasnt paying for it i already paid enough for the hotel!
Stayed 2 nights in Dec 2023
Response from Simran on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, we understand your frustration, and we will make sure to have it advertised on the sites for our guest.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Simran Gill

8/10 Good

Pat

Stayed 6 nights in Dec 2023
Response from Simran on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, and we are thrilled to hear that you enjoyed your time with us. It's our constant endeavor to provide a memorable and enjoyable experience for all our guests, and your positive words motivate and inspire our team.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Simran Gill

2/10 Terrible

kevin

Stayed 3 nights in Nov 2023
Response from Sam Gill on 5 Dec 2023
Good day, Thank you for sharing your feedback with us, we do understand that we fail to provide you the service and meet your expectations. If given an opportunity, we would like to make it right for you, please let us know the details if there is anything that we could have done better. Looking forward to hearing from you.

6/10 Okay

LORETTA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sam Gill on 27 Nov 2023
Good day Loretta,We wanted to express our sincere gratitude for taking the time to share your positive review. It was truly a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us. If there is anything that we can do better for your future stays, please let us know.We look forward to welcoming you back in the future and providing you with another outstanding experience. Thank you once again for choosing Hilton Winnipeg and for sharing your positive feedback.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Booked a 1 bedroom suite. Room was very clean and suite was modern and found it very quiet during my stay. The Oak & Grain restaurant in the hotel had good dining options. Our server was great. Even offered take home coffee at no extra charge. That was fantastic. Breakfast buffet was good. We went the last hour it was on and they offered to make more bacon for us as they had only a couple of strips left. The little things made for a great experience. Only thing, which is minor is to update signage on 2nd floor pool access. Apparently you can't access the pool from there despite signs telling you different. Otherwise front desk was excellent. Even borrowed us a HDMI cable for our media. Will book again next year!
Stayed 2 nights in Nov 2023
Response from Sam Gill on 23 Nov 2023
Good Day Mark,Thank you for sharing your thoughts with us, I appreciate your kind words, and I am glad to know that everything went smooth for you. I will make sure to share your views with my team as this is their hard work and dedication to make sure that our guest are felt welcomed. I do apologize for the inconvenience you had to get access to the pool, we had to close the doors due to security reasons. I hope that we will be able to go back to normal circumstances soon.If there is anything that we can do for your future travel plans, please do let us know.Sincerely,Simran GillOperations Manager

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite enjoyed my experience here. It was a large room on a quiet floor.
Stayed 2 nights in Nov 2023
Response from Sam Gill on 20 Nov 2023
Good day Ms. Sarah,I trust this message finds you well. We wanted to take a moment to express our sincere gratitude for the positive review you recently shared about your experience at the Hilton Winnipeg. Your kind words have truly brightened our day, and we are delighted to hear that you had such a positive and enjoyable time with us.If you have any future travel plans to Winnipeg, please let me know and I will look into your reservations.Sincerely,Simran GillOperations Manager

10/10 Excellent

muskan

Stayed 1 night in Nov 2023
Response from Simran on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, and we are thrilled to hear that you enjoyed your time with us. It's our constant endeavor to provide a memorable and enjoyable experience for all our guests, and your positive words motivate and inspire our team.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Simran Gill

10/10 Excellent

Meaghan

Stayed 1 night in Nov 2023
Response from Sam Gill on 20 Dec 2023
Good day,I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us.Your feedback is incredibly valuable to us, and we are thrilled to hear that you enjoyed your time with us. It's our constant endeavor to provide a memorable and enjoyable experience for all our guests, and your positive words motivate and inspire our team.If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Hilton

4/10 Poor

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Yikes
It stunk so bad I had to go get room spray. They had no laundry room. Suspicions characters in lobby.
Stayed 6 nights in Nov 2023
Response from Sam Gill on 5 Dec 2023
Good Day Jessica, Thank you for letting us know, we do sincerely apologize for the inconvenience. I will speak to my executive housekeeper and will have this rectified, if there is anything else that we can do for you please us know.

10/10 Excellent

Todd

Stayed 1 night in Nov 2023
Response from Sam Gill on 4 Dec 2023
Good day Todd, Thank you for taking some time and sharing your reviews with us. We are glad to know that everything went well for you, and that everything was up to your expectations.If there is anything that we can do better for your future stays, please let us know.Looking forward to welcoming you, Sincerely,Simran Gill

10/10 Excellent

travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay
Nice and quiet stay. Close to all amenities, shopping mall, and airport.
Stayed 2 nights in Oct 2023
Response from Sam Gill on 3 Nov 2023
Good day, I hope this message finds you well.I wanted to take a moment to express our sincere gratitude for the wonderful review you recently left about your experience with us. Your feedback is incredibly valuable to us, and we are thrilled to hear that you had a positive experience during your stay, and I hope that Manal was able to provide exceptional service and create memorable moments. I truly appreciate your support and the time you took to share your thoughts.If you ever plan to visit us again, please don't hesitate to reach out. I would be delighted to welcome you back and make your next visit even more enjoyable.Thank you once again for choosing the Hilton Winnipeg Airport Suites. We look forward to the opportunity to serve you again in the future.Warm regards,Simran GillOperations Manager

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam Gill on 31 Oct 2023
Good day, Thank you for taking your time to share your feedback with us. I hope that you had a comfortable stay with us, and that my team was able to look after your needs, and provide you with warm Hilton welcome. If there is anything that we can do better for your future stays with us, please do let us know, and we will be more than happy to be of assistance. Sincerely,Simran GillOperations Manager