Exterior

Reviews of Creekside Inn & Suites

2.5 out of 5
Creekside Inn & Suites
1119 South Main Street, Willits, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 968 reviews" "
Rating 8 - Good. 327 out of 968 reviews" "
Rating 6 - Okay. 116 out of 968 reviews" "
Rating 4 - Poor. 49 out of 968 reviews" "
Rating 2 - Terrible. 38 out of 968 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. Great location. Good price. Good breakfast and comfy beds. Our go to when in Willits.
Stayed 1 night in May 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean room.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely felt very at home here. We stayed two nights. We will definitely be back!
Stayed 2 nights in May 2024

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place, enjoyed the fountain. very helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice people.
Stayed 1 night in May 2024

10/10 Excellent

Claudia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly Price was reasonable for me. I had another friend stay there for $80 more and I had an extra person which didn’t make sense. Might want to review your pricing along different platforms.
Stayed 1 night in May 2024

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were excellent
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Hi benjamin,We're delighted to hear that you had an excellent experience with our hosts! Providing outstanding service and ensuring our guests feel welcome is our priority, and we're thrilled that our team exceeded your expectations. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Best Regards,Guest Experience TeamCreekside Inn

6/10 Okay

SUSAN, CUCAMONGA

Liked: Cleanliness, staff & service
The check in personnel were very nice. The room was super clean. Needs improvement: Shower water was lukewarm Door needs weather stripping...cold air was blowing in The refrigerator did not work and smelled terribly when open
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Dear Guest,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. To address the lukewarm shower water, we will promptly inspect and adjust the water heater to ensure a comfortable temperature for future guests. Additionally, we will install weather stripping on the door to prevent cold air drafts and enhance insulation. Regarding the refrigerator issue, we will immediately replace it with a fully functional unit and ensure it is thoroughly cleaned to eliminate any odors. Your comfort and satisfaction are our top priorities, and we're committed to resolving these issues to provide you with a more enjoyable stay in the future. Thank you for bringing these concerns to our attention.Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in May 2024
Response from Customer Care Team on 7 May 2024
Hi Robert,Thank you for your feedback! We're glad to hear that you found your room clean. We prioritize cleanliness to ensure our guests have a comfortable stay, so it's great to know we met your expectations. If there's anything else we can do to make your visit even better, or if you have additional feedback or suggestions, we'd love to hear from you. Thanks for staying with us, and we look forward to welcoming you back for another clean and enjoyable stay!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful courtyard, smelled amazing with the dogwood trees in bloom. Staff was nice, and room was spotless.
Stayed 1 night in May 2024
Response from Customer Care Team on 7 May 2024
Hi Michael,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our beautiful courtyard, especially with the lovely scent of dogwood trees in bloom—it truly is a special time of year. It's also great to hear that our staff was friendly and that your room was spotless; we work hard to ensure a clean and welcoming environment for all our guests. If there's anything else we can do to make your next visit even better, please let us know. Thanks for choosing to stay with us, and we look forward to welcoming you back soon for another beautiful and relaxing stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 30 Apr 2024
Hi Andres,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Hi Ted,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

William

Stayed 1 night in Apr 2024
Response from Customer Care Team on 14 May 2024
Hi William,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. The pool was too cold to swim in but the hot tub was nice.
Stayed 4 nights in Apr 2024
Response from Customer Care Team on 11 Apr 2024
Hi April,We're glad to hear that you found our property nice and quiet during your stay. We apologize for any inconvenience caused by the temperature of the pool, but we're pleased that you were able to enjoy the hot tub. Your feedback is appreciated, and we'll certainly take it into consideration as we strive to improve our amenities for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot, close to family!
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Hi Clarice,We're delighted to hear that our hotel was the perfect spot for you, especially being close to your family! We look forward to welcoming you back for another great stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms!
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Hi Colleen,Thank you for your kind words! We're thrilled to hear that you enjoyed our rooms during your stay. Providing comfortable and inviting accommodations is a top priority for us, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Olessya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night host was super helpful attending to our needs. The hotel is very clean and is located in a quiet area, and has a cute courtyard with a fountain and benches. The breakfast was good, with a pancake machine and several kinds of coffee.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Hi Olessya,Thank you for sharing your positive experience with us! We're delighted to hear that our night host provided excellent service and attended to your needs. It's wonderful to know that you found our hotel to be very clean and located in a quiet area, and that you enjoyed our charming courtyard with the fountain and benches. We're glad that you found our breakfast offerings to your liking, including the pancake machine and variety of coffee. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Jerri

Stayed 2 nights in Mar 2024
Response from Customer Care Team on 15 Apr 2024
Dear Jerri, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Guest Experience TeamCreekside Inn

6/10 Okay

Georgene

Travelled with partner
Liked: Cleanliness, staff & service
It was fine for a last minute stay over. Room was clean, pillows could use replacing, hot tub was nice. Our only complaint was that the breakfast didnt start till 8, which was after we left, so that was inconvenient. Most places that serve breakfast start at 6 or 7, which works better with our schedule.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Hi Georgene,I'm glad to hear that you found your last-minute stay comfortable and that the room was clean! Your feedback about the pillows is noted, and we'll make sure to address this issue to enhance future guests' comfort. I'm pleased that you enjoyed the hot tub during your stay. However, I apologize for the inconvenience regarding the breakfast timing. Your input is valuable, and we'll take it into consideration as we review our breakfast service hours to better accommodate our guests' schedules. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to improve your experience or if you have any further suggestions, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more seamless stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy and clean room.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 8 Mar 2024
Hi marianne,We're delighted to hear that you found your room comfortable and clean! Providing a cozy and tidy environment for our guests is one of our top priorities, and we're thrilled that we met your expectations. Thank you for sharing your feedback, and we hope to welcome you back for another comfortable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

4/10 Poor

hannah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hand towels were wet like they were dirty. Parking lot view room had to keep the curtains closed hot tub wasn’t warm/hot
Stayed 1 night in Feb 2024
Response from Customer Care Team on 7 Mar 2024
Hi hannah,We apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the hand towels were not up to our cleanliness standards and that the view from your room was not satisfactory. Additionally, we regret that the hot tub did not meet your expectations in terms of temperature. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, hotel was clean and on the main street to everything.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 7 Mar 2024
Hi casey,We're delighted to hear that you had a pleasant experience during your stay with us. Providing friendly service and maintaining a clean environment are priorities for us, and we're glad that you found our staff to be very nice and our hotel to be clean. It's fantastic to know that our central location made it convenient for you to access everything you needed. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future!Best Regards,Guest Experience TeamCreekside Inn

6/10 Okay

Bryan

Travelled with group
Liked: Cleanliness, property conditions & facilities
This used to be super 8...very convenient location...but now it's not part of the Wyndham group and they are very nosy at the front desk...asking for everyones ID...but still a decent place to stay
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Hi Bryan,We appreciate your feedback regarding your recent stay with us. While we're glad to hear that you found our location convenient and your stay decent, we apologize for any inconvenience caused by our updated policies at the front desk. Your feedback is valuable to us as we strive to provide a comfortable and welcoming experience for all our guests. We will review our procedures to ensure they align with our guests' expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Donald

Ok good
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Feb 2024
Hi Donald,Thank you for sharing your positive experience regarding the recent stay. We hope that you will continue to choose us!Best Regards,Guest Experience TeamCreekside Inn

2/10 Terrible

Dylan

Stayed 1 night in Feb 2024
Response from Customer Care Team on 16 Feb 2024
Hi Dylan,We're sorry to hear that you had a less than satisfactory experience during your stay. Your feedback is important to us, and we would greatly appreciate it if you could provide more details or specific concerns so that we can address them and make improvements. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to exceed your expectations in the future. Thank you for choosing our hotel.Best Regards,Guest Experience TeamCreekside Inn

6/10 Okay

Celeste

Stayed 1 night in Feb 2024
Response from Customer Care Team on 20 Mar 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Paula

Stayed 1 night in Feb 2024
Response from Customer Care Team on 20 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to hang my hat take off my boots
I have stayed 3/4 times and every time I come there is great service and clean rooms. This is the only place that I stay in Willits. Plenty of parking and easy to find. When there is an issue they are quick to fix the issue. Reasonable rates, I've paid a lot more for places that far worse. I stay in motels 20-30 times a year and this is one of my favorites.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 31 Jan 2024
Hi michael,We are truly honored by your loyalty and grateful for your positive feedback. It's fantastic to hear that you've consistently experienced great service, clean rooms, and quick issue resolution during your stays with us. Knowing that we are your preferred choice in Willits is truly rewarding. We appreciate your recognition of our reasonable rates and ample parking. Your continued trust and frequent visits mean the world to us, and we eagerly anticipate welcoming you back for another exceptional stay.Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 31 Jan 2024
Hi Gerald,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Helen

Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Hi Helen,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience TeamCreekside Inn

6/10 Okay

Shannon

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were staying on a January weekend and travelling with another small party. We arrived and I think there may have been 1 or 2 cars total in the parking lot. We requested rooms next to each other and perhaps it was because we had slightly different floor plans, but we couldn't get adjacent rooms, despite the place being almost deserted. The front desk agent did get us near each other, but also put us in the rooms that look out to the street (as opposed to the opposite side of the back parking lot) so we heard road noise the entire time. The room was clean and fine enough - pretty basic - but what was expected for the price. It was a cold rainy weekend and we arrived to find the room heat had not been turned on yet, so our room was freezing. Thankfully we were able to turn it on and left for a few hours so it had time to warm up, but thats a simple thing to think ahead for your guests, especially when the place is almost deserted. We had asked about the hot tub and told its working, but when we went out to it - it was freezing cold. Breakfast was incredibly basic - and the bread put out for toast was one day away from expiration. One of the people in our party tried to grab something at 10:05 and despite not a single other person in sight and the breakfast room still being open, the worker told her she was too late to even grab a yogurt. Front desk person less than friendly or helpful.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Hi Shannon,We appreciate your detailed feedback regarding your stay with us, and we sincerely apologize for the inconveniences you faced. It's disheartening to hear that we didn't meet your expectations, especially with the room placement, heating, hot tub availability, and breakfast service. We truly value your input, and rest assured, we are addressing these issues with our team to ensure improvements. Regarding the room placement, we understand the importance of staying close to your traveling companions, and we're sorry for any confusion or inconvenience. In the future, we will make every effort to better accommodate such requests. We also apologize for the oversight with the room temperature and will take measures to ensure rooms are adequately heated, especially during cold weather. Our maintenance team will thoroughly inspect and monitor the hot tub to prevent any recurrence of temperature issues. Regarding breakfast, we appreciate your feedback on the limited offerings and the bread expiration date. We are reviewing our breakfast selection and ensuring that all items are fresh and up to standard. Additionally, we'll work with our staff to provide more accommodating service, even during the final minutes of breakfast service. Please know that your experience is not indicative of our usual standards, and we hope to have the chance to welcome you back for a more positive and comfortable stay.Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and attractive, and we liked the breakfast. The only problem was the heater which was noisy and did not warm up the room well.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Hi Linnea,Thank you for sharing your feedback with us. We're delighted to hear that you found the hotel clean and attractive, and you enjoyed the breakfast. However, we apologize for the inconvenience caused by the noisy heater and its inability to warm up the room effectively. Your comfort is important to us, and we appreciate your patience. Our maintenance team will investigate the heater issue promptly to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back for an improved experience.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
They have a cool automatic pancake making machine!
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Hi Susan,Thank you for your positive feedback! We're glad to hear that you enjoyed the automatic pancake making machine. We strive to provide unique and enjoyable experiences for our guests, and it's wonderful to know that this feature added to your stay. If your travels bring you back to the area, we look forward to the opportunity to welcome you for another delightful stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We had a nice stay at this hotel. The hotel room is quiet at night with all the rooms facing inside. The room is clean. The bed is comfortable. There is a small table with 2 chairs. The staff is friendly. The simple breakfast is convenient.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 17 Jan 2024
Hi Min,Thank you for sharing your positive experience with us. We're pleased to hear that you had a nice stay and found our hotel to be a peaceful retreat with quiet rooms facing inside. It's wonderful to know that the cleanliness, comfortable beds, and in-room amenities added to your overall satisfaction. Our friendly staff is committed to making your stay enjoyable, and we're happy to hear they contributed positively to your experience. We're glad you found our simple breakfast to be convenient. Your feedback is appreciated, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and extremely comfortable. Also very quiet and relaxing
Stayed 1 night in Dec 2023
Response from Customer Care Team on 12 Jan 2024
Hi Kimberly,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our hotel clean, extremely comfortable, and enjoyed a quiet and relaxing stay. Providing a comfortable and serene environment for our guests is our priority, and we're pleased to know we met your expectations. We look forward to welcoming you back for another peaceful and comfortable stay in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Rob Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Hi Rob,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout with kitchen. Staff was very sweet and brought us extra blankets.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Hi Suzanne,We're delighted to hear you enjoyed the layout with a kitchen at Creekside Inn Willits. Our staff strives to create a warm and accommodating environment, and we're thrilled they were able to assist with extra blankets. If there's anything else you need or if you have specific preferences for your next stay, please don't hesitate to let us know. We appreciate your positive feedback and look forward to welcoming you back for another pleasant stay.Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was easy. Good parking. Complimentary “breakfast” was toast, cold cereal, and pancakes 😕. Quiet area on the outskirts of town. Bed was VERY hard. Not bad but not great
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi Jeanette,Thank you for sharing your experience with us. We're glad to hear that check-in was easy, parking was good, and you appreciated the quiet location. However, we apologize for any disappointment with the breakfast offerings and the firmness of the bed. Your feedback is valuable, and we'll certainly consider ways to improve these aspects. If there's anything else you enjoyed or if there are specific preferences for your next stay, please feel free to let us know. We appreciate your visit and hope to provide an even better experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Irene

Wonderful, affordable, great staff!!!
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi Irene,We're thrilled to receive your positive feedback! It's wonderful to hear that you found our hotel affordable and that our staff made your stay enjoyable. Your kind words are truly appreciated. If there's anything specific you enjoyed or if there are ways we can make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another fantastic experience!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Dear Victoria,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi Norbert,We're genuinely grateful for your kind words about our staff. It's heartening to know that our team's dedication to helpful service stood out during your time at Creekside Inn Willits. Your satisfaction is our priority, and we appreciate your recognition. If there's anything specific you found particularly helpful or if there are additional ways we can enhance your future stays, please share your insights. We can't wait to welcome you back for another positive experience.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Anita, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was sparce. No bagels and two quarter size pancakes. But service was great.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you appreciated the great service. However, we apologize for any disappointment with the breakfast offerings. Your comments about the limited options are noted, and we'll explore ways to enhance our breakfast selection. If there's anything else you enjoyed or if there are specific preferences for your next stay, please feel free to let us know. We appreciate your visit and hope to provide an improved experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Harold, wewoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convient to town
Stayed 1 night in Dec 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi Sabrina,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservations and check in was quick and easy. The rooms were clean and comfortable. I have mobility issues, so they made sure to give me an easily accessible room.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi Gary,Thank you for choosing Creekside Inn Willits for your stay! We're pleased to hear that our reservation and check-in process met your expectations and that you found our rooms clean and comfortable. Ensuring accessibility for guests with mobility issues is a priority, and we're glad we could provide you with an easily accessible room. If there's anything specific you enjoyed or if there are additional ways we can enhance your future stays, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back.Best Regards,Guest Experience TeamCreekside Inn

10/10 Excellent

DiAnna

Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Dear Guest,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Dear michael,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards,Guest Experience TeamCreekside Inn

8/10 Good

MARTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-in-all it was a great property, especially for the price. AND, I would recommend your own pillow. They were the hardest ones I'd slept on in hotel/motel since my youth hosteling days.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Jan 2024
Hi MARTIN,Thank you for choosing us and for your positive feedback! We're delighted to hear that you found our property great, especially considering the price. Your recommendation about bringing your own pillow is duly noted, and we appreciate your honesty. If there are other details or aspects you enjoyed during your stay, or if there's anything we can do to make your next visit even more comfortable, please don't hesitate to share. We value your insights and look forward to hosting you again.Best Regards,Guest Experience TeamCreekside Inn