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Reviews of Super 8 by Wyndham Williston ND

2 out of 5
Super 8 by Wyndham Williston ND
2324 2nd Ave W, Williston, ND

Reviews

6.4
Rating 10 - Excellent. 46 out of 207 reviews" "
Rating 8 - Good. 54 out of 207 reviews" "
Rating 6 - Okay. 33 out of 207 reviews" "
Rating 4 - Poor. 25 out of 207 reviews" "
Rating 2 - Terrible. 49 out of 207 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price it is what it is. My room didn’t have heat, the exhausts were hanging out of the roof in the bathroom. Lots of rif raff in and out.
Stayed 1 night in Apr 2024

8/10 Good

Brianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Rachel

Disliked: Amenities, property conditions & facilities
My tv didn’t work and the front disk said they would have someone come up and look at it and never
Stayed 1 night in Apr 2024

2/10 Terrible

Jehiel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was dirty. There was left over garbage in the room. The carpets were lifting from the walls. The locks were broke. Genuinely was afraid for my family. There were ants in the bathroom. The shower was actually clean but the shower ceiling looked like it was going to fall down. The halls were so dirty. There were stains on the top blanket. I had to wash everything when we switched hotels. It was also very very noisy. I feared for my safety at this hotel and I do not recommend going to this hotel. Can’t comment on the pool. I stayed there for a few hours and left. Packed my family and left. I give it to the staff for being friendly and smiling the entire time when I checked in and checked out but never will I stay here again. Sad I wasted money on this.
Stayed 2 nights in Apr 2024

8/10 Good

George L

Stayed 1 night in Apr 2024

10/10 Excellent

Tu'Quay

Stayed 1 night in Mar 2024
Response from MaKayla K on 6 Apr 2024
Thank you for this kind review! We look forward to seeing you again.

10/10 Excellent

Tu'Quay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from MaKayla K on 11 Mar 2024
Thank you for this kind review! We look forward to seeing you again soon!!!

2/10 Terrible

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in employee was friendly and prompt - the only good thing. Once I brought my wife inside however, she refused to stay. It was dirty, noisy, a key-entry door was broken allowing anyone to enter at any time of the day. The parking lot had a lot of people hanging around/loitering. We did not feel safe. We did not stay. I returned the key within 5 minutes.
Stayed 1 night in Feb 2024
Response from MaKayla K on 20 Feb 2024
I am very sorry for the inconvenience during your stay. We do have police officers who patrol our parking lot throughout the night. We have a team on the way out to fix the entry doors as well as I will be talking to all staff about cleanliness. We hope you will give us another chance to make your next stay super!!

8/10 Good

teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. They came and fixed the tv with no problems. Our room was awesome, beds were comfortable. I will be staying there on my next trip through.
Stayed 2 nights in Feb 2024
Response from MaKayla K on 19 Feb 2024
Thank you for this kind review. I will be sharing this with the staff and we look forward to seeing you again!!

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken windows dirty walls bedbugs unclean bathrooms. No tv. No towels
Stayed 1 night in Feb 2024
Response from MaKayla K on 16 Feb 2024
I am very sorry for the experience you had at our hotel. I have called the proper pest control and the situation is being handled immediately. I would like to offer you a 25% discount for your next stay at our hotel when you choose to book directly through our hotel. Please let me know if there is anything else I can do to make your next stay super!

8/10 Good

Shana

Stayed 1 night in Feb 2024
Response from MaKayla K on 13 Feb 2024
Thank you for this kind review. We look forward to seeing you again soon!

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no room service coming to clean rooms or give new towels. No TV in 2 of the 3 rooms I rented as well as the air conditioning not working. Staff leaves at 11 at night so there is no one to speak to about the issues. I paid 1500$ for 9 nights with 3 rooms. When I left the hotel charged my account in 8 different transactions another 800$. After speaking with hotel management and Wyndham management it’s goin to take 30days to get my money back. If I could give 0 stars I would. Do not stay here!!!
Stayed 9 nights in Jan 2024
Response from MaKayla K on 20 Feb 2024
I am very sorry about the inconvenience you experienced during your stay. I have spoken with all staff as well as I would like to offer you 1000 Wyndham rewards points. We hope you will give us another chance to make your next stay super!

2/10 Terrible

Charles

Stayed 1 night in Jan 2024
Response from MaKayla K on 6 Apr 2024
I'm very sorry to hear that you did not enjoy your stay. Please let us know if there is anything we can do to make your next stay super!

4/10 Poor

Grace

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I only gave it a 2 because the staff was nice and tried to be accommodating. The pool wasn't working and they didn't have hot breakfast as advertised online. The whole hotel smelled bad, our room smelled like pot from time to time as well. The carpets were dirty, not only looked dirty but crumbs/dirty all over. There was also burnt marks on the carpet. Lots of stains on the linens as well. They were replacing TVs which is cool, however half of the ceiling tiles were nasty, falling apart, discolored etc.... I would never stay here again. Even for the cheap price. I'd rather sleep in my car. Again... the staff was nice and provided us extra towels and some air freshener... but I would NOT recommend this hotel for anyone.
Stayed 2 nights in Jan 2024
Response from MaKayla K on 29 Jan 2024
I am very sorry to hear your stay wasn't enjoyable. We are getting ready to install brand new carpeting throughout the hotel as well as other improvements will be coming soon. I will be speaking with all staff to resolve the issues at hand. Please let us know what we can do to make your next stay super!

4/10 Poor

kirk

Disliked: Property conditions & facilities
Tv didn’t work and it wasn’t addressed Waiting on a room reduction.
Stayed 2 nights in Jan 2024
Response from MaKayla K on 29 Jan 2024
I'm sorry for the inconvenience during your stay. I will be speaking with all staff to ensure we resolve the problem at hand.

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MaKayla K on 29 Jan 2024
I am very sorry to hear your stay wasn't enjoyable. I would love to hear your thoughts on what we can do to make your next stay super!

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price , nice comfy room , friendly staff
When we first got here we weren't to sure. But once I checked in at front desk and got our room, and settled in we felt better. The gentleman at front desk was so nice, and helpful. Had a little issue with heater. But as soon as I mentioned it to Maria at the front desk she put us in a different room right away. But other then that had no problems at all. Thank you
Stayed 5 nights in Jan 2024
Response from MaKayla K on 22 Jan 2024
Thank you for this kind review!! I will show Maria this review and we look forward to seeing you again soon!!

2/10 Terrible

Emilio

Disliked: Cleanliness
Stayed 13 nights in Jan 2024
Response from MaKayla K on 22 Jan 2024
I am very sorry for the inconvenience. Please let us know if there is anything we can do to make your next stay super!!

8/10 Good

Gustavo

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from MaKayla K on 22 Jan 2024
Thank you for this kind review! We look forward to seeing you again soon!!

2/10 Terrible

Nolen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from MaKayla K on 11 Jan 2024
I am very sorry to hear that you did not enjoy your stay. Please let us know what we can do to make your next stay super!

8/10 Good

Charles

Liked: Cleanliness
Its clean and a good deal for the price
Stayed 1 night in Jan 2024
Response from MaKayla K on 11 Jan 2024
Thank you for this kind review! We look forward to seeing you again soon.

2/10 Terrible

Aleah

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room door didnt even shut.
Stayed 2 nights in Jan 2024
Response from MaKayla K on 11 Jan 2024
I am very sorry to hear that you did not enjoy your stay. I will be getting this resolved and we hope to see you again soon!

2/10 Terrible

Larissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They charge your card on multiple different occasions. When asked to talk with a manager, was told there wasn’t one till Monday. The place was dirty, smelled awful. The toilet seat was broken, the bathroom sink didn’t drain. Just an overall awful experience.
Stayed 3 nights in Jan 2024
Response from MaKayla K on 15 Feb 2024
I am very sorry for the issues you had with your room during your stay. Unfortunately, management is not available on the weekends. I will be speaking with all staff personally to ensure we resolves the problems at hand. I would like to offer you a 25% discount on your next stay when you book through us directly. We hope to see you again soon!

4/10 Poor

SUSAN M

Stayed 1 night in Dec 2023
Response from MaKayla K on 22 Jan 2024
I am very sorry for the inconvenience. Please let us know if there is anything we can do to make your next stay super!!

10/10 Excellent

Thomas

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from MaKayla K on 8 Jan 2024
Thank you for this kind review! We look forward to seeing you again soon!!

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for a Decent price
Stayed 1 night in Dec 2023
Response from MaKayla K on 20 Dec 2023
Thank you for this kind review. We look forward to seeing you again soon!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front dest people
Stayed 1 night in Dec 2023
Response from MaKayla K on 20 Dec 2023
Thank you for this kind review. We look forward to seeing you again soon!

2/10 Terrible

Jessica

Disliked: Cleanliness
Response from MaKayla K on 15 Feb 2024
I am very sorry to hear that you did not enjoy your stay. Please let us know what we can do to make your next stay super!

8/10 Good

shelly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
we enjoy staying at the Super 8 The hot tub rooms are perfect. stairs suck and the place was dirtier then it has ever been in the hallways and stairway. but we will still stay there, people are great.
Stayed 2 nights in Dec 2023
Response from MaKayla K on 20 Dec 2023
Thank you for this kind review. We look forward to seeing you again soon and giving you a better, cleaner experience!

2/10 Terrible

Jessica, Clyde

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aweful
Stayed 8 nights in Nov 2023
Response from MaKayla Krause on 28 Nov 2023
I am very sorry to hear that you did not enjoy your experience with us. I would love to know what we could do to make your next stay super!

2/10 Terrible

Shawna

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Staff 5 star they were great building in poor shape halls dirty ceiling fan in bathroom hangin out of wall could see outside through air conditioner room was basement level so yeah….. and I cut my stay early and lost out on money due to drug activity in room next to me i thought my room was having an electrical fire situation and it was person next to me doing and or making drugs idk I just know I was uncomfortable after that and forfeited my already paid for stay because of the unsafe feeling . Once again STAFF WAS AMAZING AND VERY NICE THEY DESERVE 5 stars the hotel itself is a definite NO. It needs serious remodeling and can’t expect too much from ppl staying there that’s not the hotels fault but was definitely uncomfortable
Stayed 2 nights in Nov 2023
Response from MaKayla K on 22 Nov 2023
I am very sorry to hear about your experience. We are getting ready to undergo some new renovations. I would like to offer you 20% off your next stay when you book through us. If there is anything else that you think we could improve on, please let me know.

8/10 Good

Merci

Stayed 1 night in Nov 2023
Response from MaKayla K on 20 Dec 2023
Thank you for this kind review. We look forward to seeing you again soon!

2/10 Terrible

Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run! Don’t stay here
Absolutely disgusting and awful. No one present for check in and not reachable.
Stayed 7 nights in Nov 2023
Response from MaKayla K on 15 Nov 2023
I apologize for the issues you had with check in. As discussed I would like to offer you 30% off your next stay. We hope to see you again soon!

6/10 Okay

Steven, Billings

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hallway carpets were just filthy. The bathroom door was held on by only one hinge. The toilet seat was missing, but the staff quickly replaced it.
Stayed 1 night in Nov 2023
Response from MaKayla K on 15 Nov 2023
Thank you for this kind review. I have spoken with all staff and hope to see you again soon!

6/10 Okay

Sharon

Stayed 1 night in Nov 2023
Response from MaKayla K on 15 Nov 2023
Thank you for this kind review. We look forward to seeing you again soon!

6/10 Okay

Karen

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice clean room for the most part. Grease marks on shower curtain. Breakfast as advertised was a joke. When we got there at 6:15 am, nothing hot to eat, no plates or glasses/cups. Being reasonable priced I can understand cutbacks but don't advertise it as hot breakfast.
Stayed 1 night in Nov 2023
Response from MaKayla K on 15 Nov 2023
I apologize for the issues you've experienced during your stay. I will be speaking with all staff members and will be going through some renovations soon.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MaKayla K on 10 Nov 2023
Thank you for this kind review! We look forward to seeing you again!!!

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Swimming pool is broken
Stayed 1 night in Nov 2023
Response from MaKayla K on 10 Nov 2023
Thank you for this kind review!! We look forward to seeing you again!!

10/10 Excellent

Dashana

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from MaKayla K on 28 Oct 2023
Thank you for this kind review. We look forward to seeing you again soon!

6/10 Okay

Greg

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from MaKayla K on 19 Oct 2023
Thank you for this kind review. We look forward to seeing you again soon!

10/10 Excellent

orhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from MaKayla K on 18 Oct 2023
Thank you for this kind review. We look forward to seeing you next time!

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good clean rooms call breakfast all around good experience
Stayed 1 night in Oct 2023
Response from MaKayla K on 18 Oct 2023
Thank you for this kind review. We look forward to seeing you next time!

4/10 Poor

George L

Thanks it has been better I. The past
Stayed 2 nights in Oct 2023
Response from MaKayla Krause on 10 Oct 2023
I am very sorry for the inconvenience during your stay. If there is anything we can do to make your next stay an even better experience please let us know.

2/10 Terrible

Erick

Stayed 1 night in Sep 2023
Response from MaKayla Krause on 6 Oct 2023
Thank you for this kind review. We hope to see you again soon!

10/10 Excellent

Ira

Stayed 1 night in Oct 2023
Response from MaKayla K on 28 Oct 2023
Thank you for this kind review. We look forward to seeing you again soon!

4/10 Poor

Cecilio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 9 nights in Sep 2023
Response from MaKayla K on 28 Oct 2023
Thank you for this kind review. We hope to see you again soon!

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MaKayla Krause on 30 Sept 2023
Thank you for this kind review. We hope to see you again soon!

8/10 Good

satty

Stayed 1 night in Sep 2023
Response from MaKayla Krause on 30 Sept 2023
Thank you for this kind review. We hope to see you again soon!

4/10 Poor

Cecilio

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from MaKayla Krause on 30 Sept 2023
Thank you for this kind review. We hope to see you again soon!

4/10 Poor

Zachary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pro - Inexpensive place to sleep with relatively comfortable beds. Cons - 1. The room was dirty. Hair on the bathroom floor and in the shower. Room smelled like mold and smoke. 2. The pool was out of order. I was told the pump and the filter were broken. It happens, but it’s still a con. 3. Breakfast was… something. They offered prepackaged Rice Krispy treats, cereal (Fruity Pebbles with Lucky Charms marshmallows mixed in) with no milk, oatmeal with no water, toast, and a few muffins. There are a few other things that I could mention, but suffice it to say there’s a lot of room for improvement.
Stayed 2 nights in Sep 2023
Response from MaKayla Krause on 21 Sept 2023
I am very sorry for the inconveniences that you experienced during your stay. We are currently under new management as well as new staff. I will be speaking with housekeeping about the issues at hand. For breakfast, we are going to start incorporating new things into our breakfast menu to ensure a better breakfast experience. We hope to see you again soon!