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The hotel staff was super helpful. I had booked the hotel an extra night by mistake and they helped me by not canceling my reservation. The staff was always super kind.
keila
Stayed 4 nights in Mar 2024
4/10 Poor
Sotirios
23 Feb 2024
Disliked: Cleanliness
Nothing
Sotirios
Stayed 1 night in Feb 2024
10/10 Excellent
nyako
Travelled with partner
1 Feb 2024
Liked: Property conditions & facilities
Excellent location and friendly staff. Good pricing too
nyako
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott on 5 Feb 2024
Dear Nyako,thank you for letting us know about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Sincerely,Your Courtyard by Marriott Team
What can I say, lovely hotel, excellent reception staff, and the most beautiful bar staff, incredibly good at there work.
The young lady with her little Frenchie is absolutely superb.
A must stay of your in this region of Germany and a hotel I will be revisiting very soon.
Excellent hotel and well equipped with everything we needed for a comfortable stay. Close to airport, nice hotel bar, A/C and within walking distance to a few stores. We would choose this hotel again
The beds are realy hard and uncomfortable. Bad night sleep
Russell
Stayed 1 night in Oct 2022
2/10 Terrible
Harry
Business traveller
25 Jul 2022
I books the hotel though expedia. The hotel would not provides me with a receipt. The hotel is getting paid but could not provides me with this service. I got my receipt on the expedia app. But the hotel could have provided me with a receipt as well.
Nothing of Marriott standards: dirty stinky room, molded shower and old spring mattress that has not been changed for probably last 15 years. Unfriendly and unqualified front desk staff.
Frank
Stayed 1 night in Jan 2022
Response from Courtyard by Marriott Wiesbaden-Nordenstadt on 18 Jan 2022
Dear Mr. Frank,
we recognize your time is valuable and appreciate the feedback you have taken the time to provide.
Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit.
We shared the images with our housekeeping executives to ensure this is an isolated case.
Our hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
Kind regards,
Courtyard by Marriott Wiesbaden-Nordenstadt
This is a great location if working at Clay Kascerne! Friendly staff, good food & drink options... free parking.... quiet & safe neighborhood.
I will be back!
Courtyard is in a good location for Wiesbaden and the surrounding area. The rooms were clean and well furnished. The only odd thing to report is that the showers were not fully enclosed and some water may spray into bathroom floor if you are not careful.
Ken
Stayed 1 night in Feb 2020
Response from Sesuwan on 22 Mar 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
No one at front desk when check in at around 8:30 PM. Wait more than 15 minutes for staff appear. No bell available in counter. The staff gave wrong information about any supermarket nearby. He said all closed and no supermarket nearby but actually one large supermarket "Globus" (one minutes walk) still operating till 10PM. 3 stars hotel only.
The hotel itself was great, I loved the comforts of the room and proximity to work. There weren't much within walking distance of the hotel only one mom and pop style restaurant so that was a bummer. Parking was horrible because the parking spots were a bit small and people kept parking on the lines so you had to be really flexible getting in and out of your car. My room was facing the back where the TESLA charging stations were located so I basically herd a hum all day and all night from the constant charging of vehicles, this didn't bother me much and the comforts of the hotel out weigh all of those things. I would definitely stay here again, and probably will in a very short while.
Gladwin
Stayed 7 nights in Sep 2019
Response from Sesuwan on 29 Sept 2019
Dear Mrs./ Mr. Gladwin,
Dear Braulio, thanks for staying with us. We appreciate your feedback!
10/10 Excellent
David D.
16 Sept 2019
Liked: Cleanliness
Wiesbaden travels
Our stay in Nordenstadt was excellent—close to Wiesbaden, easily accessible to autobahn.
We stayed here as a stop over from the euro tunnel for our European trip.
It's a standard hotel really, we picked it because we didn't want to go into frankfurt.
The rooms are clean. The room we had had a bathroom in the corner with closing frosted doors which looks cool but may be not too private for the toilet!!
That said the shower was powerful.
The hotel is based in an industrial estate but that wasn't an issue for a stop over. We went to a really nice local restaurant just 5 minutes walk away. We didn't have breakfast included so walked over the road to the HUGE supermarket and stocked up on delicious fresh pastries
Adele
Stayed 1 night in Sep 2019
Response from Sesuwan on 15 Sept 2019
Dear Adele,
thanks for staying with us. We appreciate your feedback!