Exterior

Reviews of Hyatt Regency Wichita

3.5 out of 5
Hyatt Regency Wichita
400 W Waterman St, Wichita, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews" "
Rating 8 - Good. 196 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 3 nights in Mar 2024
Response from Hyatt Regency Wichita on 26 Mar 2024
Thank you for the feedback!

6/10 Okay

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Nike bag stolen with 300 dollar shoes electric toothbrush , and staff security could have cared less.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ginger

Travelled with family
Disliked: Staff & service
Requested a handicap room, did not receive one. They moved the four of us to a handicapped room w one king bed, then moved back to original room, where we sat in the hallway for two hours because the air wasn’t working to then being moved a third time to our final room that was still not handicap accessible. Giving our disabled sister a shower was extremely difficult and uncomfortable for all of us. Only thing that saved this stay which was to celebrate our disabled sisters 50th birthday was being w each other! We will not be staying with Hyatt again in the future
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Wichita on 20 Mar 2024
4.Thank you for choosing to stay at the Hyatt Regency Wichita and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay and hope to welcome you back soon.

10/10 Excellent

Dania, overland park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we go to Wichita. Clean, nice staff, super friendly, breakfast option at harvest is decent.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 18 Mar 2024
Thanks, Dania for leaving such a kind review of our hotel. We are glad we could be a home away from home during your time in Wichita. We hope you stay with us again next time you are in town!

10/10 Excellent

Brad, Ponca City

Stayed 1 night in Mar 2024
Response from Hyatt Regency Wichita on 14 Mar 2024
Thank you so much for the review!

10/10 Excellent

Bryan

Great experience
Stayed 1 night in Mar 2024
Response from Hyatt Regency Wichita on 11 Mar 2024
Thank you for the feedback! We hope to welcome you back soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for the feedback!

6/10 Okay

Daisy

Liked: Cleanliness
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for the feedback.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Wichita on 11 Mar 2024
Thank you for the feedback! We hope to welcome you back soon!

10/10 Excellent

Natalia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean spacious rooms. Nice environment- as expected. Would stay again.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Wichita on 11 Mar 2024
Thank you for sharing your experience with us! We hope to welcome you back soon!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Hyatt because of its closeness to the event venue we were going tobon Saturday evening. Good choice!! A little pricey for a nights sleep, however it met and achieved everything you would expect from a Hyatt.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Wichita on 11 Mar 2024
Thank you so much for your feedback! We hope to welcome you back soon!

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for the feedback!

6/10 Okay

Shelbi, Holcomb

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for your feedback.

6/10 Okay

Christy

Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for the feedback.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttled us to the arena and everyone was friendly
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for your review! The shuttle is an added bonus to our guests! We hope to welcome you back soon!

8/10 Good

heike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the hotel but a few hiccups. The attached shower amenities should be on opposite end of shower wall, not directly in elbow way. Also, the rooms have NO microwave. Found out they have one by the ice vending machine but only on the evan floors.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for your review. I am sorry the room was not to your standards. Your feedback has been shared with our staff. Thank you again for the feedback, we hope to welcome you back.

10/10 Excellent

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for your feedback!

10/10 Excellent

Jill

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you for the feedback!

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay in Witchita
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you so much for the kind review! We look forward to seeing you again soon!

10/10 Excellent

Audra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like how far parking was from our room...the parking garage made it further than typical hotel parking would be. When swimming pool is reopened, it will be great!
Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 2 Feb 2024
Thank you for your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very good the made the stay enjoyable and pleasant
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Wichita, KS on 30 Jan 2024
Thank you for your review!

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 30 Jan 2024
Thank you for your review!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, great staff, clean, definitely worth the extra $.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 29 Jan 2024
Thank you for your review!

10/10 Excellent

Cristal, Liberal

Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 24 Jan 2024
Thank you for your review!

10/10 Excellent

Zack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, attached to the convention center. The on site restaurant was a great bonus with delicious food options for dinner.
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Wichita, KS on 23 Jan 2024
Thank you for your review!

10/10 Excellent

Troy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Enjoyed our stay for an interview.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review! Hope your interview went well!

10/10 Excellent

job

Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 29 Jan 2024
Thank you for your review!

10/10 Excellent

Elsayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view and clean
Stayed 1 night in Jan 2024
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review!

10/10 Excellent

Aganetha

Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 18 Jan 2024
Thank you for your review!

10/10 Excellent

Olga

Travelled with family
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review!

10/10 Excellent

Brynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review!

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 19 Dec 2023
Thank you for your review!

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review!

10/10 Excellent

melanie

Travelled with partner
We love this hotel. It’s clean. Staff is friendly. Food is good. My husband calls me high maintenance when it comes to hotels. This one meets all my criteria.
Stayed 1 night in Dec 2023
Response from Zebedee on 18 Dec 2023
Melanie,As a person who is also called high maintenance i truly understand how you feel and i am glad and thankful that we met all your criterias. Please feel free to come back and use us again as your choice hotel in the future.

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 12 Dec 2023
Thank you for your review!

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, dining was good and rooms were comfortable.
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 11 Dec 2023
Thank you for your review!

10/10 Excellent

Andrea Yoder

Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 12 Dec 2023
Thank you for your review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hyatt Regency Wichita, KS on 11 Dec 2023
Thank you for your review!

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful stay
Response from Hyatt Regency Wichita on 13 Mar 2024
Thank you so much for the review!

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel!
Love this hotel! Love the restaurant and the beds!
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 11 Dec 2023
Thank you for your review!

10/10 Excellent

Kati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay with excellent location!
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 5 Dec 2023
Thank you for your review!

10/10 Excellent

Jesse, EDMOND

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 5 Dec 2023
Thank you for your review!

6/10 Okay

Aj

Stayed 1 night in Dec 2023
Response from Hyatt Regency Wichita, KS on 14 Jan 2024
Thank you for your review!

10/10 Excellent

Allysa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous & helpful. Loved being able to walk along the river & having the free bikes was a plus.
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Wichita on 27 Nov 2023
We are glad you had a great stay.

8/10 Good

Latrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second birthday stay cation and I got to enjoy the pool and the bike right outside the property to rent was convenient and a fun time. the only issue was not having a microwave in the room.
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Wichita, KS on 24 Nov 2023
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay. Clean room and hotel. Excellent restaurant, bar and staff. Bed was rather hard..only complaint.
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Wichita, KS on 20 Nov 2023
Thank you for your review!

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Hyatt Regency Wichita, KS on 21 Nov 2023
Thank you for your review!

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Room was small for 2 queen beds. Chair in room at table arm had major hole also paint and cleaning issue. Mold on ceiling above shower. Where soap cubby was put rag in there and came out with gunk on rag
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Wichita, KS on 20 Nov 2023
Thank you for feedback. We have shared this information with our housekeeping department.

10/10 Excellent

Channelle

Stayed 1 night in Nov 2023
Response from Hyatt Regency Wichita, KS on 11 Dec 2023
Thank you for your review!

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very clean rooms.
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Wichita, KS on 16 Nov 2023
Thank you for your review!