Standard Room, 1 King Bed, Non Smoking

Reviews of Comfort Inn Whyalla

4 out of 5
Comfort Inn Whyalla
99 Playford Avenue, Whyalla Playford, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 198 reviews" "
Rating 8 - Good. 83 out of 198 reviews" "
Rating 6 - Okay. 24 out of 198 reviews" "
Rating 4 - Poor. 5 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was excellent - a really nice place to stay. Check in was completely contactless. I didn't see any staff during my stay, but all went seamlessly, so no complaints there. The only real downside was that there is a long balcony shared between all the units and other occupants wandered along it and sat outside talking until late, which was a really annoying. It also meant I had to close my curtains on the balcony side (which let in most of the light) for privacy. Because of that, I probably wouldn't stay there again. It would be better for all if there was no access to the balcony for guests. If it wasn't for that, I would really recommend this property.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was friendly, helpful, and courteous.
Stayed 3 nights in Jan 2024

8/10 Good

Delray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well equipped. Poor lighting
Stayed 1 night in Jan 2024

6/10 Okay

Candice

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Comfort Inn provided a convenient location for our short pitstop in Whyalla. The grounds are well kept and the swimming pool looked inviting. I appreciated receiving text messages with my room information prior to arrival, including lock box code for late arrivals, and 24hr reception number. The room was decent, clean, but musty and a bit too dark and the curtains were tattered as was some of the furniture. Aircon was good, Beds were clean and comfortable, shower was great and towels were fluffy, clean and plenty. The restaurant kitchen closed by 8.30pm which was disappointing and they didn't have items on their menu. The breakfast was a simple museli box and bar and juice box, but we could only pick these up once Reception opened at 9am, which was a bit late. Suggest to just leave box in room or tell guests what to expect with breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night in there
Stayed 1 night in Nov 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Comfort Inn on many previous occasions and like the Motel. The staff are always very friendly and courteous. The restaurant in the Motel serves good food and its generally very quick. If i could make one recommendation it is the bed head in my room was disconnected to the bed. This didnt worry me too much as i was staying alone, but if circumstances had been different the noisy bed head would have been a problem. Otherwise the place continues to be one of the best places to stay in Whyalla hands down.
Stayed 1 night in Oct 2023

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Bed was very comfortable. Enough car parking for all rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The room was roomy, clean and comfortable. There was a mini kitchen area (that we did not use). The on-site restaurant was really nice too. We recommend and would stay again if ever if Whyalla
Stayed 1 night in Sep 2023

10/10 Excellent

Maree

Stayed 2 nights in Aug 2023

4/10 Poor

Mary-Ann

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We had no hot water, so were not able to shower. We had to leave before 9am and reception was not open, so we rang later that day to let them know and to say that it was not good enough and a partial refund would be appreciated. The receptionist advised that management would get back to us. Waited a week, heard nothing.
Stayed 1 night in Jul 2023
Response from Comfort Inn Whyalla on 16 Aug 2023
Hi Mary-Ann,Our reception phone line is open 24 hours and we provide an on call maintenance team to assist. Please call direct for support during your stay. We are sorry this happened as this is not the usual experience. Hot showers is essential. We will reach out to the team to follow up.

6/10 Okay

David

Liked: Cleanliness
Need to do buffet breakfast.
Stayed 3 nights in Jul 2023
Response from Comfort Inn Whyalla on 16 Aug 2023
Hi David. Since covid, we have converted to the covid safe continental breakfast packs. Unfortunately, buffet breakfast demand has dropped so much it is not financially viable. We can recommend a great breakfast spot one minute from our property that overlooks the wetlands. It is affordable, generous and delicious, Our reception line is open 24 hours for your customer support.

8/10 Good

Suzanne

Travelled with family
Clean and comfortable
Stayed 1 night in Jun 2023
Response from Comfort Inn Whyalla on 16 Aug 2023
Thank you Suzanne. We appreciate your support for South Australian family owned business. We look forward to hosting you again.

10/10 Excellent

Nigel

Stayed 1 night in Jun 2023
Response from Comfort Inn Whyalla on 16 Aug 2023
Thank you for your top score Nigel. This is very motivating for our team. We have shared this to encourage continued development and care for our guests. We look forward to hosting you again in the future. Wishing you safe travels always.

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 3 nights in Jun 2023
Response from Comfort Inn Whyalla on 16 Aug 2023
Thank you Tina.

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good,clean room,quiet at nights.
Stayed 5 nights in May 2023

2/10 Terrible

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Absolutely did not appreciate being charged a second time and the rudeness from the girl at the front desk whom refused to show any compassion and view documentation to prove previous payment and demanded we pay again, leaving us short on $ for the week. No Apology given when proven she had incorrectly charged
Stayed 1 night in May 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectations exceeded
Excellent stay. Excellent restaurant attached. Exceeded our expectations. Would recommend to anyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean well priced good location
Stayed 1 night in Mar 2023

6/10 Okay

Mohammad

Business traveller, Travelled with partner
Stayed 1 night in Mar 2023

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best food in town.
Great food in the restaurant. Dont eat anywhere else.
Stayed 2 nights in Mar 2023
Response from Comfort Inn Whyalla on 27 Mar 2023
Thank you for your wonderful comments regarding Restaurant 99, our in-house al la carte Restaurant. We use your feedback Gerard, to encourage continued development and care for our guests so we can provide an all round positive and comfortable experience when staying with us. We appreciate your support for family owned South Australian business.

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Comfort Inn Whyalla on 9 Feb 2023
Thank you Darlene. We appreciate you taking the time to provide a review; we are passionate about your comfort and our continued development, so we use your feedback to provide positive experiences for our guests. Thank you for supporting family owned, South Australian business.

10/10 Excellent

Curtis

Stayed 1 night in Jan 2023
Response from Comfort Inn Whyalla on 1 Feb 2023
It is always a thrill to receive top scores. Thank you Curtis for supporting family owned, South Australian business. We look forward to hosting you again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the comfort inn, the staff was friendly and helpful, and the rooms were great for the price, I was there on a 40C day, after driving 5 hours from Adelaide, and just loved jumping in the pool to cool down. had dinner in the restaurant, the food was excellent, the service great, and well priced. An enjoyable experience
Stayed 1 night in Jan 2023
Response from Comfort Inn Whyalla on 1 Feb 2023
Thank you for taking the time to provide a review Paul. We will share this with our team to encourage continued development and care for our guests. We do have a wonderful location and we are pleased that you and your family could enjoy the pool and stay in comfort. We hope you had a blast on your holidays and we look forward to hosting you again. Safe travels.

4/10 Poor

Lauren

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from Comfort Inn Whyalla on 23 Mar 2023
We are dedicated to continued development and care for our guests; so we will use your review to drive positive experiences for our guests. Do not hesitate to reach out to our reception team whilst you are with us, so we have the opportunity to provide you with a more positive experience. Our team are trained to assist you and we are keen to help. Take care.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfy bed with large pillows. Pool was clean and enjoyable. Restaurant food was exceptional . . much better than Sarins in Port Lincoln.
Response from Comfort Inn Whyalla on 1 Feb 2023
Hi John. Thank you for your positive comments about Comfort Inn Whyalla and our onsite Restaurant. We are thrilled you enjoyed the new beds because your comfort, cleanliness and affordability are key focus areas for our team. We hope to see you again soon. Take care.

8/10 Good

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good - restaurant well run and good food.
Stayed 1 night in Oct 2022

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
A nice little place.
Overall a pleasant stay, decent on-site restaurant and bar with a really good selection. Rooms were clean and comfortable, but just a little dated and lacking in some amenities, but for the price, they more than served the purpose.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well kitted out rooms for basic self catering, which is helpful. Very comfortable bed. Room service option too. A good spot, particularly if travelling for work.
Stayed 1 night in Aug 2022

10/10 Excellent

Mathew

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great spot to stay in Whyalla
Stayed 3 nights in Jun 2022
Response from craig on 2 Jul 2022
Thank you for the 5 out of 5 rating

8/10 Good

Sanjeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Comfy king bed. Good location
Stayed 1 night in May 2022
Response from craig on 11 Jun 2022
Hi Sanjeev we are very pleased you enjoyed your stay and appreciated the cleanliness and bed quality as we do our best to ensure your comfort

10/10 Excellent

Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Jan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not so Happy Jan
Room was average didn't look as good as pictures on web site, Thought it would due to price paid for the night ,uncomfortable bed, old airconditioner (noisy) old fan (noisy) Couldn't get much sleep due to needing to have either one on.
Stayed 1 night in Feb 2022
Response from craig on 19 Feb 2022
Thank you for you feedback that we would appreciate verification stayed at this motel as we don't have old air conditioners or fans that would be noisy and if we did would like to know where

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No negatives
Stayed 2 nights in Jan 2022
Response from craig on 27 Jan 2022
Thanks Peter for the great score and positive response we look forward to next visit

6/10 Okay

Christopher

Stayed 3 nights in Dec 2021
Response from craig on 9 Jan 2022
Thank you for the score please let us know where we could improve more from your stay

6/10 Okay

Steven

Stayed 1 night in Dec 2021

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the reception staff were grumpy but otherwise the stay was pleasant and comfortable. Small things such as mince on the pillow and cleaning of the windscreen in the morning well lovely touches
Stayed 1 night in Dec 2021
Response from craig on 19 Dec 2021
Thank you brad for online feedback sorry receptionist was grumpy as it was our relief manager while on a break but very glad enjoyed the facilities and services we offer

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast by the pool. Nice
Stayed 1 night in Oct 2021
Response from craig on 31 Oct 2021
We are glad you enjoyed using the new beer garden by the pool set up yesterday for breakfast as it was a nice morning by the pool

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy happy happy
Late night arrival - nice and easy. Got in at 230am. Worlds best shower!!! A nice ambience too.
Stayed 1 night in Sep 2021
Response from craig on 3 Oct 2021
glad enjoyed your stay Andre

10/10 Excellent

Chris

Stayed 1 night in Aug 2021
Response from craig on 20 Sept 2021
Thankyou Chris for the great score

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the first in line and we own an F150 so were worried about blocking the driveway for people, yet used our common sense and parked on empty block just outside our room👍
Stayed 1 night in Jul 2021
Response from craig on 7 Aug 2021
Thank you for considering other guests and taking advantage of the 21/2 acre site for additional parking

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We had a room that was right at the end of the top floor that was ok but had to carry our bags a long way The part of the motel seemed disused and isolated Very ordinary stay Will look for another place in Whyalla next time I visit
Stayed 1 night in May 2021
Response from craig on 2 Jun 2021
We are sorry carrying your bags was an issue with parking to an upstairs room type that was booked as we could have provided assistance. Perhaps next time book a king room as the area you were in is being renovated so while mite have have looked disused had just been tidied up for next day

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2021
Response from craig on 2 Jun 2021
thank you for the great score and glad enjoyed stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, excellent restaurant, Peter’s pride in giving top service 5⭐️
Stayed 1 night in May 2021
Response from craig on 22 May 2021
Thank you for the nice comments and 5 star rating

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very helpful and friendly staff and extremely clean large room.
Stayed 1 night in Apr 2021
Response from craig on 10 May 2021
Thankyou for the nice comments and glad enjoyed free upgrade given

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, huge comfy bed. Only negative was the shower had a curtain, which swings in and attacks you, like all shower curtains do
Stayed 1 night in Apr 2021
Response from craig on 3 May 2021
Thankyou for the nice comments while I understand didn't like the shower curtain, the ones we use have metal bases to reduce the swing and allows more room to move around.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021
Response from craig on 29 Mar 2021
Thank you for the online review and score

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from craig on 7 Mar 2021
Thank you for the good rating Karen, we hope you will visit again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfortable
Pretty much what we were expecting from other reviews - a clean and very comfortable place to stay. We were given a quiet room towards the rear of the property, which we appreciated, and found it to be well equipped for our overnight stay. Great value for money in Whyalla.
Stayed 1 night in Feb 2021
Response from craig on 7 Mar 2021
Thankyou for the nice online comments and glad enjoyed stay

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good location, very clean room and friendly staff. We appreciated the free bottle of water and car window screen clean.
Stayed 1 night in Feb 2021
Response from craig on 7 Feb 2021
Thank you Franco for taking notice of the little extras we do to make your stay more enjoyable