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Reviews of Seamill Hydro Hotel & Resort

4 out of 5
Seamill Hydro Hotel & Resort
39 Ardrossan Road, Seamill, West Kilbride, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 690 reviews" "
Rating 8 - Good. 157 out of 690 reviews" "
Rating 6 - Okay. 51 out of 690 reviews" "
Rating 4 - Poor. 16 out of 690 reviews" "
Rating 2 - Terrible. 9 out of 690 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful,very spacious and very quiet
Stayed 1 night in May 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, lovely room lovely place. Only issue we had was they had got the bill wrong, but food was great.
Stayed 1 night in May 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being beside the sea. Staff very friendly and courteous.
Stayed 3 nights in May 2024

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and great location
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was really nice, only issues were the pool being far too cold so not relaxing, only seats and no loungers. Booked a table at reception and we even said we weren't sure so cancelled it soon after and said we would order room service. Then heard a member of staff moaning about my wife and I to another colleague saying we shouldn't be allowed to do that so that was pretty off-putting. For those reasons I probably wouldn't return.
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful foyer. Our room was old furniture very dusty and not as clean as it should be. Every piece of bedding had holes in it. Sofa mattress all marked no mattress protector on it. Not a towel for each guest. Windows very dirty. Room service arrived with food missing (not as stated on menu). 3 guests eating cutlery brought for 2 people. Not once told when booking we would be in an annex off the hotel. Very disappointed.
Stayed 3 nights in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard Arranview room was lovely with magnificent views.
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going back soon
Stayed 2 nights in May 2024

8/10 Good

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was there for a wedding. But night before the wedding they closed the bar at 10:30pm and then told to leave the bar. Guests of the wedding were still arriving and couldn’t sit to great members of their families as there was no place to sit, talk (about tomorrow’s wedding) have a tea, drink or anything. I gave the rating of staff to the manager. Quick enough to take money for wedding but not to cater for wedding party guests that stayed over 1 or 2 nights is a really big turn off. Bad customer service!! Cleaning staff went beyond their job to help with a dress malfunction. So thank you to the lady who helped with that. Gave 2 stars for facilities, because of the closing of bar and then telling people to leave. Bar staff were willing to stay on! So the manager needs to go on a course for customer service. No wonder the hotel was quiet apart from the weddings that must keep it going. Beautiful hotel and grounds.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in May 2024

10/10 Excellent

Patricia

We were upgraded to a lovely room. All areas of the hotel were clean and well maintained. Every member of staff we encountered was friendly and helpful. We would definitely return here again.
Stayed 1 night in May 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning refurb, very impressed and I’ll be back. Food was outstanding.
Stayed 1 night in May 2024

2/10 Terrible

Darren

Stayed 1 night in May 2024

10/10 Excellent

Anne

Travelled with partner
Lovely hotel
Stayed 1 night in May 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Colin

Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Amenities
Lovely stay. Thank you all fir making it so pleasant.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for many years and hope many more excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Stayed 1 night in Apr 2024

8/10 Good

Annmarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and generally in good decorative condition. There was some signs of age and wear and tear in the corridors. The food in the restaurant was excellentl. The bar food not as good quality. The staff were polite courteous and attentive. My main concern was that after being very clear in my booking that I had a physical disabilty I was allocated a bedroom along a corridor with two sets of stairs. These were difficult to negotiate using elbows crutches. I had to to resort to crawling up the narrow stairs at bedroom No. 27. Why do they ask if you have any special requests or needs on online booking sites if they don't take them into account. When i raised this on leaving, the receptionist advised I would need to call the hotel to ensure my disabilities would be taken into account.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Fiona

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the kilbride part of the hotel. Lovely room. Big doulde bed plus in the other area a sofa bed big enough for 2 people. Lovely bathroom with both bath and shower. Dinner was great as was breakfast. Plenty of choice. Will deffo return.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with partner
Wonderful stay upgrading to the suite, the staff were fantastic
Stayed 2 nights in Apr 2024

8/10 Good

Catriona

Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
efficient check-in. Good sized room and comfortable bed. shower good with plenty of shampoo and shower gel. poor points were room radiator on max and took half the night to cool room down. over bath shower- drain popup didn't appear to work and popup had to be removed,(Room 45) only one toilet roll and no pen and notepad. drinks bottles left outside in hallway and not cleared away and packet of mints lying underneath tv. Attention to these little details would improve things in line with the status of this hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Gael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Menu not quite our thing but everybody has different tastes
Stayed 1 night in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic experience at a bargain price booked through Expedia. Had this been Channel 4's 4 in a Bed, we would have overpaid! The room alone was excellent but then you add in the dining experience (we enjoyed breakfast and evening meal), the location, the onsite facilities including sauna, steam room, swimming pool, fitness suite with weights and cardiovascular equipment, all overlooking the beach, sea and mountains beyond. All facilties included in the room price, spa treatments extra. We will definitely be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and taking in the sea air being right on your doorstep.
Stayed 5 nights in Apr 2024

8/10 Good

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Anoopsha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Elaine

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, in a great location and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness
, we asked for sheets and duvet for the pull down bed at 11.30pm as there was nothing in the room… they never came. The dinning room bar was covered in dirty glasses….at the reception there was a staff altercation swearing at each other…. The food was bland… won’t go back… still waiting on a refund as promised by the receptionist
Stayed 1 night in Mar 2024

6/10 Okay

Tricia

Travelled with partner
Disliked: Cleanliness
Some staff need to learn to treat every paying customer the same, we weren’t offered water while we browsed the menu nor did we get the ‘sea view’ seat we’d requested even though the restaurant was pretty quiet while we were there. Ir was made a big deal when I’d asked for it the night before, but the staff did say she’d put a request in🙄 As we left we were approached by manager ‘Patricia’ asking us to remind her of where we were seated!??.. did she think we’d done a dinner & dash? .. after paying £84 for a mediocre dinner🤔 Our room was clean on arrival but the next day we’d noticed the toilet roll has the triangle on the ends for decoration along with clean towels only because we’d put them in the bath, no hoovering of the room nor bed made, looked as if the quilt was thrown up as the pillows were left the same way as we’d done when we left the room. Paying £125 for a one night stay, I expect far more than what we’d got. Get the management to inspect the room and maybe get them cleaned properly, have a look at the dust on the lower part of the tables. All in all, for the price it was a total let down. The waiting staff hadn’t gave us the cutlery we needed for our food which is no big deal, but are they trained these days? It’s a lovely hotel in a beautiful setting but just needs that extra special touch , which begins with proper staff training… and a smile wouldn’t go ‘amiss!’
Stayed 2 nights in Apr 2024

10/10 Excellent

Anne Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Dawn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were disappointed by the breakfast which had very much a "mass catering" feel to it. We didn't get a sea view from our room which was fine, not everyone can have that. But there was no sea view from the breakfast room either, so we could have been anywhere...
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Went to the seamil hydro with the missus for a quiet chilled weekend, wee had an excellent stay, facilities were excellent, pool sauna, steam room, gym, food was nice, room was clean upto date and an excellent view of the sea. All an all, a really nice quiet chilled time away, wee will definitely be going back again, highly recommend,
Stayed 2 nights in Mar 2024