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Reviews of Wild Zebra Backpackers

2 out of 5
Wild Zebra Backpackers
58 TORY ST., Wellington

Reviews

5.6
Rating 10 - Excellent. 3 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 9 out of 28 reviews" "
Rating 4 - Poor. 7 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tony

Business traveller
Disliked: Cleanliness, property conditions & facilities
Tired, old property. I had a queen room with en-suite. Noisy hallways.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Some damage to toilet area 5th floor and showers were average quality
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The team at Wild Zebra Backpackers did not know what Wotif was and where confused by my booking and payment. Other than that, the room I had was clean and it was a great location.
Stayed 2 nights in Aug 2019

8/10 Good

Miriam

Liked: Staff & service, room comfort
Expensive backpackers
Quite expensive for just a backpackers. Got a private room, but shared showers. Close walking distance to concert venue and situated right in town, so I guess paying for location.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
Gross, noisy. Paper walls, no sleep as all night chat and music, people on phones, what a dump.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to town. Only downside is there is no free parking.
Stayed 1 night in Mar 2019

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for backpackers, located in the centre of the city (next to all clubs) and it's cheap as well.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
It wasn’t very clean, we had to go back to reception for towels. The location is perfect but wouldn’t stay there again
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is said ..it is not an ensuite... an ensuite has everything including towels and soap and a proper shower.. the place is noisy as hell ... did not sleep.... at all never again
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
I didn’t like that fact that there were often queues at reception. At a backpackers you get a lot of foreigners who are travelling which means they need to catch taxis, planes etc it is unacceptable that customers are made to wait 20-40 minutes for someone to return back to the counter. It is bad service especially for those that are coming to visit our country for the first time. Also there is a hidden fee of $10 for the room key. This information needs to be stated on the website when first booking the room.
Stayed 2 nights in Feb 2019

6/10 Okay

Joseph

Liked: Staff & service, room comfort
Backpacking nights stay
Okay accommodation to use as a bed for the night as it is cheap but no bells and whistles
Stayed 1 night in Feb 2019

6/10 Okay

Graham

Not my usual style for business, but with any regular hotel room costing over $1,400 for two midweek nights this was it. Reception staff were friendly (and multilingual), but took a while to get the keys sorted. Pretty run down (not going to invest much in an area of buildings that have generally failed earthquake standards), but bed was comfy and seemed secure enough. White noise from the aircon in the roof above level 5 (room 512, ensuite queen) was actually a plus - slept really well. Location is very close to Courtney Place and Cuba Quarter for food and drinks, but I wasn't disturbed by noise at night at all. Also no roadworks/building nearby at the moment, which is a problem from 6am for a lot of other parts of Wellington at present.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

heather, tasmania

Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here!!
On entry, the staff were less than helpful. If u have a car, do not stay here, there is absolutely no parking or $4 an hour on the street! They do have 2 lifts but only one worked. The room was tidy but not heated, stained throughout. The kitchen facilities were grotty and infectious!
Stayed 2 nights in May 2018
Response from Management on 8 Jun 2018
1. Hello Heather, We are sorry you could not find any suitable parking spot. Our central location is usually what is appreciate from our guests. Parking on the street is free at night until 8.00 am though. As a Backpackers we do not provide towels for guests staying in dorms but we do provide them in premium rooms. As for the kitchen our staff clean and tidy the kitchen several times a day and we encourage our guests to wash their dishes and respect the common areas. Our staff is always there to make sure you have a good stay, and we can provide spare blankets if asked for. Again we are sorry if our backpackers did not meet your expectations.

8/10 Good

Karen, Whangarei

Liked: Cleanliness, property conditions & facilities, room comfort
A little noisy but that is what you get in the central city. Comfortable bed, simple room.
Stayed 1 night in Apr 2018
Response from Management on 6 Jun 2018
Hello Karen, Thank you for your review. We are aware that due to our very central location, it could be a bit noisy on the weekends. We are thinking of providing earplugs on requests to sort the noise issue

6/10 Okay

Vainz, Auckland, New Zealand

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Close to bus stops, bars and Tepapa.
Only stayed for one night but we were able to leave our gear in the holding bay. They had no lockers mind you, and we didn't want to be carting around our gear through town anyway. Did not like the fact that the toilets were not visibly signed for ladies. I spent ages looking for them! I also freaked out to see showers and toilets and sink in the hall way! That was new to me. However, showers were decent and somewhat clean. Room was comfortable and clean too. Loved the fact that it was close to Cuba street and Tepapa!
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not good
My ensuite room was between the laundry and bathrooms. I had to walk past a row of basins and showers to get to it. Someone slept on a couch in the hallway all night. People’s crap was lying around in the hallways. The room was dingy. The heater didn’t work. It was noisy because of the showers and laundry all around it. There was no towel... I had to pay $2 at the desk for one. Also had to go to the nearest eftpos machine down the street for cash bond to get my swipe card for my room. Which put me back to the back of the line if people checking in. The price for my room at reception and on Expedia was $89. I had paid the wotif price of $116. A complete ripoff. It offered no refunds or changes to dates.
Stayed 3 nights in Mar 2018

4/10 Poor

Nadine, Nelson/ Tasman NZ

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing. Worst sleep.
I made a midweek booking for my own dble room. Needed nearby parking and quick access to ferries. It was a good size, despite having a set of bunks in it too. The side tables were dirty and had someone else's long hair all over them. Luckily I could clean them with makeup wipes. There was no bedside light or switch. Noisy! Despite signs saying keep the noise down, there'd be people yapping in the open communal area opposite my room till all hours, and stomping up and down the uncarpeted hallway. I finally fell asleep after 4am after the last person went to bed. I needed to get up at 6 am for the ferry. Also, signs saying no dishes or cups outside the kitchen, yet they were left dirty, along with various personal belongings, in this communal area. I suspect the worst offenders were longterm guests/residents. The women's loos had no handsoap and just a towel on a hook, which I later found on the floor. Insufficient guest fridges and they were jam packed - open the doors and items fell out. Freezers had items in blocks of ice. Despite the usual signage, clearly fridges etc weren't regularly cleaned out. Overall, noisy, dirty, unkempt. Disappointing.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for. Expect no sleep. People were yelling at 3 am next door to my room that lasted about a half-hour. Walls are thin. Couldn't find the guy at reception for 15 minutes when I tried to check out & get my key deposit back. Not much room in 4 person dorms for everyone & their stuff.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and squalid
This hostel is in need of a total make over. It’s disgusting.
Stayed 3 nights in Mar 2018

6/10 Okay

Nicklas

Disliked: Property conditions & facilities
Decent enough, if you don't have high standards
Quite run down, but adequate and convenient. Fulfills basic needs, is in a central location and was fairly priced. A bit noisy, both inside and from the major streets just outside. I didn't have any issues, but after I checked out I heard some people having issues with their booking - they had a booking confirmation, paid for and all, but there was no available room for them.. not sure who they had booked it through, just that it wasn't Hotels.com anyways.
Stayed 1 night in Mar 2019

4/10 Poor

Rolf Erik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under forventningen.
Vi var uheldige ned været og det hadde sikkert påvirkning på vurder gen. Synes anlegget var gammelt og slitt. Renholdet var ikke bra. Møkkete på badet. Det var en del støy på nattestid utenfor. Dårlige vinduer som det blåste tvers igjennom.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness

10/10 Excellent

hal, Christchurch

Liked: Cleanliness, property conditions & facilities
きれい！
バックパッカーだけどキッチンとか洗濯機とかキレイに保たれている！ 安いしおすすめです！ ベッドは普通のバックパッカーにみられるベッドなのでそこは期待せずに～ でも快適には過ごせるかと
Stayed 1 night in Mar 2018

6/10 Okay

M, Tokyo

Disliked: Staff & service
立地◎設備○値段相応だと思います
まず、エクスペディアに新規登録のバッパーです。 なのでトラブルが起きました。エクスペディアは基本ネット前払いなのに、受付の方が把握しておらず、受付で支払いを求められ、事前に支払いは済ませていると伝えても聞く耳持たず調べることもせず取り合ってくれず仕方なく支払いをカードでしました。 すぐに確認して、やはり支払いはしていたので改めて受付に。別の方がいたのでその方に事情を説明し調べてもらうとやはり２重支払いになっていました。オーナーではないと返金出来ないということで、また改めて指定された夜22時に返金を求めに。 オーナーは謝ってくれましたが、このまま英語がよくわからず言われるがままだとしたら普通に２重払いでしたね。 本当によくあることなので、支払いはしてあるかしてないか自分自身もしっかり把握してからチェックインしてください。 私もしっかり調べてみてくれと最初の方に強く言えれば良かったですね。 キッチン&共有スペースはとても広々くしていました。 シャワーも洗面所も値段相応で問題ないです。 部屋は床がカーペットなので、生乾きの臭いが常にしていますがこの値段なら我慢出来るという感じです。 共有冷蔵庫の牛乳と果物は一晩で盗まれました。こればっかりは運なので仕方ないですね。 結果的には値段相応で立地はとてもいいので安宿としてはおすすめです＊
Stayed 2 nights in Feb 2018