The word I would use is tired. I've stayed a few times.The public areas are nice, but our room seemed like everything in it was a bit subpar, and I paid for an ocean view. The aircon was old and noisy and the remote didnt work, I had to fix the chromecast myself as no-one knew how to do it, the shower was a bit black, and there were no coffee facilities, it just wasn't as nice. I think I'll try somewhere else next time.