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Reviews of Days Inn & Suites by Wyndham Wausau

2.5 out of 5
Days Inn & Suites by Wyndham Wausau
4700 Rib Mountain Dr, Wausau, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 372 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay--convenient location, good services, clean, and at a good price point. We will stay here again!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Steve,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The last time we were here we commented on how good the breakfast was. This time, it was cold: eggs, sausages and coffee! We were there at 7am so no excuse. Although not Days Inn fault, people have changed the drive around lane between businesses into a thoroughfare in both directions. I would not bring little kids. Speed bumps would solve this.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Diana,We apologize for the disappointment you experienced with the breakfast during your recent stay. Your feedback is important to us, and we will address this issue with our breakfast service team to ensure that proper measures are taken to maintain the quality and temperature of the food. Additionally, we appreciate your feedback regarding the traffic situation near our property and will consider implementing measures like speed bumps to improve safety for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

4/10 Poor

ROBERT

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
very clean property. good breakfast. $50 charge for co-incidentals........... see if we get a credit. Room was $14 7.10 through Expedia, and $110 at Days Inn!!!!!!!!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear ROBERT,We're delighted to hear that you found our property very clean and enjoyed our breakfast offerings during your stay. Regarding the charge for incidentals, we understand your concern. We have taken note of your comments and will review and investigate them further. We apologize for any inconvenience caused by the price disparity between booking platforms. We strive to provide fair and competitive pricing for our guests. We'll do our best to ensure you have a positive experience overall.Sincerely, Hotel Manager

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities
TERRIBLE!!! I will never stay here again and would recommend that no one else bother with this dump either. In town for my grandmothers funeral, with 5 booked rooms and was RUDELY told we could not invite cousins to use the pool with us. The hotel parking lot is EMPTY, it's a SUNDAY NIGHT. This is ridiculous for a place of this scale to enforce such a silly rule. We've stayed at many other hotels in the area over the years and every single time have had cousins to swim and have NEVER experienced this kind of rudeness or idiocy! The "staff" at the front desk was also rude to another member of our party upon arrival and couldn't find the "non-refundable" reservation for another member of our party which resulted in an extra room charge. I'm very sad that such an important trip to commemorate my grandmothers life in the Wausau area was ruined because I booked this place.
Response from Nick P on 8 Apr 2024
I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Since 2021 hotel insurance companies has change the liability policy where pool is use for registered guest only. Due to this many hotel has stopped allowing non registered guest to use the pool or hot tub. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right.

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
Close to restaurants and stores
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Bryan,Thank you for the wonderful review of your stay at our hotel. It's great to hear that you found our hotel conveniently located near restaurants and stores! It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

10/10 Excellent

Gaynelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice room, clean, quiet. Reasonable price
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Gaynelle,We're delighted to hear that you had a pleasant experience during your stay with us! Providing clean, quiet, and comfortable accommodations at a reasonable price is our goal, and we're glad that we met your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Poor

christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy is awesome!!!!!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Mar 2024
Dear Christopher,Thank you for sharing your positive feedback. We're thrilled to hear that Wendy provided you with an excellent experience! Our staff takes great pride in delivering exceptional service, and we'll be sure to pass along your kind words to Wendy. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 21 Mar 2024
Dear Jacek,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of highway noise and our heaters fan was extremely noisy
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Renae,We apologize for the inconvenience you experienced with the highway noise and the noisy heater fan during your stay. We understand the importance of a peaceful and comfortable environment for our guests, and we regret that we fell short of providing that for you. Your feedback is valuable to us, and we will address these issues to ensure a better experience for future guests. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

10/10 Excellent

Thomas, Afton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, comfortable, and convenient.
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Thomas,Thank you for your stay. We're delighted to hear that you found our property clean, comfortable, and convenient! Providing a positive experience for our guests is our priority, and your feedback is greatly appreciated. We look forward to welcoming you back for another pleasant stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, walking distance from restaurants. Stayed here a couple times for skiing/snowboarding.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Christopher,Thank you for your stay. We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your skiing and snowboarding trips! It's wonderful to know that you appreciate the proximity to restaurants and have chosen to stay with us multiple times. We're committed to providing a great experience for our guests, and we look forward to welcoming you back for more memorable stays in the future. Sincerely, Hotel Manager

10/10 Excellent

CURT

Stayed 1 night in Jan 2024
Response from Hotel Manager on 24 Jan 2024
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place to stay.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 16 Jan 2024
Dear Diana,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 Good

Timothy

Stayed 1 night in Jan 2024
Response from Hotel Manager on 5 Feb 2024
Dear Timothy,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Philip,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Manager. on 9 Jan 2024
Dear Radoslaw,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Good

Martin, Brookfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surprise! Two queen room was big and clean. Checkin was easy. Hotel is located in a very convenient area close to shopping and restaurants
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Martin,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Thomas,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 Good

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Dmitriy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 1 Jan 2024
Dear Karen,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Heather,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

6/10 Okay

Lauren

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Lauren,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and courteous but...
Good service and courteous employees. Comfortable beds. We just got tired of same 2 breakfast items: scrambled eggs/sausage and biscuit/gravy. May look for other hotels in area next visit.
Stayed 3 nights in Dec 2023
Response from Hotel Manager. on 25 Dec 2023
Dear Daniel,Thank you for your positive comments about our service and courteous employees. We're glad you found the beds comfortable. We appreciate your feedback regarding the breakfast variety and will consider this for improvement. We hope you'll consider staying with us again, and we'll strive to make your next visit even more enjoyable.Sincerely, Hotel Manager

4/10 Poor

Tyler

Stayed 2 nights in Dec 2023
Response from Hotel Manager. on 25 Dec 2023
Dear Tyler,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was enough to sleep at.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 18 Dec 2023
Dear Lisa,Your feedback is valuable to us. We're glad to hear that our accommodations served the purpose of a good night's sleep. Hope you will visit again.Sincerely, Hotel Manager

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaking and plugged shower Room by noisy front desk at 2:00 AM
Stayed 1 night in Dec 2023
Response from Hotel Manager on 18 Dec 2023
Dear Mark,We apologize for any inconvenience you experienced during your stay. Your comfort is paramount, and this is certainly not the experience we aim to provide. We'll address these concerns to ensure a more peaceful stay for our guests in the future. Please visit us again.Sincerely, Hotel Manager

8/10 Good

Burns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 18 Dec 2023
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 Okay

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Alexander,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
I witnessed with my own eyes the hotel desk staff coming through the breakfast area and picking crumbs off the floor and cleaning the area. These people take cleanliness seriously.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Jim,Thank you for your stay. It's fantastic to hear that the hotel staff are committed to maintaining a high standard of cleanliness! Your observation speaks volumes about their dedication. We take pride in ensuring a clean and comfortable environment for our guests, and we're glad to hear that our efforts are noticeable. We look forward to providing you with excellent service during your stay.Sincerely, Hotel Manager

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quiet, room was clean and comfortable
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Lori,Thank you for your stay. It's great to hear that you had a peaceful and comfortable stay! We're glad you found your room clean and cozy. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Cyndi,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Kathleen,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were great. Get a room away from the highway. Semi parked on highway side idled all night. People above us were noisy until about midnight.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Jacqueline,Thank you for your feedback. It's fantastic to hear that you enjoyed our hot tub and pool! We are sorry to hear about the disturbances caused by noise and highway traffic during your stay. We'll take your feedback into account to ensure a more peaceful experience for our guests in the future. Hope you will visit again.Sincerely, Hotel Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & clean. Wendy at the front desk was a pleasure while checking in. I felt safe while traveling alone & would stay here again.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Christine,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 Excellent

Tria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around!!
Stayed 1 night in Nov 2023
Response from Hotel Manager on 24 Nov 2023
Dear Tria,Thank you for choosing our hotel! We're thrilled to hear that you had an excellent experience all around! Your positive feedback is greatly appreciated, and we look forward to providing you with the same level of excellence during your future visits.Sincerely, Hotel Manager

10/10 Excellent

Donald

Stayed 1 night in Nov 2023
Response from Hotel Manager on 12 Dec 2023
Dear Donald,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

8/10 Good

Jean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 21 Nov 2023
Dear Jean,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Okay

Katherine

Business traveller
Disliked: Cleanliness
I was part of a group that used the basement fellowship space, which worked very well. It was quiet and near shopping, accessible parking. The staff did their best given some challenges.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 17 Nov 2023
Dear Katherine,Thank you for your stay. It's wonderful to hear that the basement fellowship space served your group well and provided a quiet, convenient location close to shopping with accessible parking. We're glad our staff could assist you despite any challenges encountered. Your positive feedback is appreciated, and we hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 1 night in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Mark,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fresh. Wet nice staff
Stayed 1 night in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Diana,Thank you for your stay. We're delighted to hear that you found our property clean and fresh and that you had a positive experience with our staff. Providing a clean and welcoming environment is a top priority for us, and we appreciate your positive feedback. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Dustin

Business traveller
Liked: Amenities
The check in process was quick and simple after a long day. The room was very clean and the staff were friendly. My only disappointment was internet speeds. Two bars of cell service was faster by two times.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 10 Nov 2023
Dear Dustin,Thank you for your feedback. We're delighted to hear that the check-in process was smooth, the room was clean, and our staff was friendly. However, we apologize for the disappointment with the internet speeds. We will look into ways to enhance the connectivity experience for our guests. We hope to welcome you again soon. Sincerely, Hotel Manager

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Earlier in the afternoon a receptionist checked someone else into one of our hotel rooms. Clearly the wrong person. Didn’t take a credit card. Very confusing. Not the fault of the receptionist who checked us in. Why isn’t this automated yet?
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Nov 2023
Dear Ryan,We apologize for the confusion and inconvenience you experienced due to the earlier mix-up with another guest's check-in. Automated systems can indeed help streamline the check-in process and reduce such occurrences. We will take your feedback into consideration to improve our procedures and ensure a smoother experience for all our guests. Please visit us again.Sincerely,Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Nov 2023
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Nov 2023
Response from Hotel Manager on 3 Nov 2023
Dear Stephen,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

10/10 Excellent

Heriberto

Stayed 1 night in Oct 2023
Response from Hotel Manager. on 22 Nov 2023
Dear Heriberto,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
My room faced the highway, excessive traffic noise was heard all night. Lobby and rooms had a strange smell, would have changed hotels but was last minute stop.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Daniel,We're sorry to hear about the issues you encountered during your stay. Your comments are very important in helping us improve our services and facilities. We hope to have the opportunity to provide you with a better experience that meets your needs in the future. Sincerely, Hotel Manager

10/10 Excellent

Renay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 31 Oct 2023
Dear Renay,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager. on 31 Oct 2023
Dear Kathleen,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager