Indoor pool

Reviews of Quality Inn & Suites Watertown

2.5 out of 5
Quality Inn & Suites Watertown
800 35th Cir SE, Watertown, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 270 reviews" "
Rating 8 - Good. 78 out of 270 reviews" "
Rating 6 - Okay. 28 out of 270 reviews" "
Rating 4 - Poor. 2 out of 270 reviews" "
Rating 2 - Terrible. 1 out of 270 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my suite it was very clean and fresh. Pleasantly surprised.
Stayed 3 nights in Feb 2024
Response from Kathy on 6 Mar 2024
Oh how happy that makes us that you were pleasantly surprised with your suite. Thanks for letting us know.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Good breakfast with hot items. Nice pool & hot tub. Quiet.
Stayed 2 nights in Jan 2024
Response from Kathy on 5 Feb 2024
Thank you Michael for choosing our Quality Inn & Suites. We certainly appreciate all the great comments.Please come back soon.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was very quick and easy! The desk clerk was very friendly and efficient. We had a fresh cookie, coffee and then a dip in the pool!
Stayed 1 night in Jan 2024
Response from Kathy on 31 Jan 2024
Thank you Donna! Sounds like your stay was good and that makes myself and my staff. Hope you can stay again soon.

10/10 Excellent

Koure'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathy on 16 Jan 2024
Thank you so much for your review and your business. We appreciate you!

10/10 Excellent

Glenda

Stayed 1 night in Jan 2024
Response from Kathy on 10 Jan 2024
Glenda we love that you stayed with us and hope you can come again sometime soon.

6/10 Okay

dennis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathy on 5 Jan 2024
Thanks for your review Dennis. Apparently with the 3 rating something was not up to par. We do like to hear from our guests because that is how we improve.

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Kathy on 31 Jan 2024
Thank you for choosing Quality Inn & Suites!

10/10 Excellent

John, West Des Moines

Stayed 1 night in Dec 2023
Response from Kathy on 29 Dec 2023
John thank you for the stay and the great rating.We appreciate it so much.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kathy on 29 Dec 2023
Thank you for choosing Quality Inn and Suites Charles. We hope you can come back again soon.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Kathy on 16 Jan 2024
Thank you so much Thomas for choosing our Quality Inn & Suites in Watertown. We sure appreciate the 5 rating as well.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Dec 2023
Response from Kathy on 19 Dec 2023
Kristine, we are so glad everything was good on your recent stay. We would love to see you stay again sometime soon. Thanks a lot.

8/10 Good

Cornie

Stayed 1 night in Dec 2023
Response from Kathy on 19 Dec 2023
Thank you so much for choosing our Quality Inn & Suites in Watertown, SD. Hope you will be back again.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
It was neat and clean
Stayed 1 night in Dec 2023
Response from Kathy on 13 Dec 2023
Thanks Louise for your stay with us. Myself and staff are happy you liked your stay and hope you will be back again soon.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MENTOR RIDE
GREAT JOB
Stayed 1 night in Nov 2023
Response from Kathy on 13 Dec 2023
Nicholas thank you for the great rating of your stay at Quality Inn & suites in Watertown. It is greatly appreciated.

4/10 Poor

Marissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk gal each time that I went has always been super friendly and nice and good hospitality. Last weekend I stayed everything was perfect. This room 104 was not at all. It even had a smell to it in addition to the broken non working items.
Stayed 1 night in Dec 2023
Response from Kathy on 5 Dec 2023
My apologizes on your last stay Marissa. Did you mention anything to the front desk. We certainly could have moved you. We recently painted this room. Maybe that was the smell?

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job, would definitely stay there again.
Stayed 4 nights in Nov 2023
Response from Kathy on 5 Dec 2023
Thank you Nicholas for choosing our Quality Inn & Suites in Watertown, SD. We look forward to more stays in the future.

6/10 Okay

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice People. They had No record of my Hotels.com reservation and I had to pay again!
Stayed 1 night in Nov 2023
Response from Kathy on 28 Nov 2023
Richard thank you for being so patient at check in. Not sure why we did not have your reservation through Hotel.com. But as I told you, we will be glad to not charge you if you can talk to Hotels.com and have them call us.Thanks again.

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Nov 2023
Response from Kathy on 28 Nov 2023
Thank you for staying at our Quality Inn & Suites in Watertown SD. Love to hear great comments from our guests.,

8/10 Good

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, well maintained. Really good lodging experience.
Stayed 1 night in Nov 2023
Response from Kathy on 28 Nov 2023
Thank you so much for choosing us. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kathy on 28 Nov 2023
Thank you for the great 10 rating. We appreciate it so much.

10/10 Excellent

Verified traveller

Travelled with group
Clean, comfortable, good breakfast
Stayed 1 night in Nov 2023
Response from Kathy on 28 Nov 2023
Clean, comfortable and good breakfast... everything we like to hear!Thank you for the great review and letting us know we did good.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kathy on 31 Oct 2023
Thank you Nancy for choosing our Quality Inn & Suites.Your business is important to us. Please come back some time.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in was outstanding and friendly
Stayed 1 night in Oct 2023
Response from Kathy on 26 Oct 2023
Thank you for choosing Quality Inn & Suites in Watertown.I believe Masey checked you in and I will certainly let her know your compliment.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Kathy on 26 Oct 2023
Jason thank you for choosing Quality Inn & Suites in Watertown. Hope you come again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Watertown SD
Check in was quick. Staff super friendly and helpful. Property condition was very clean and new looking. Very impressed with entire visit.
Stayed 2 nights in Oct 2023
Response from Kathy on 24 Oct 2023
Thank you so much for your stay with us and for the kind words of praise. I will let everyone know we did good.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great! Only disappointed that breakfast ended at 9:30 and we thought it went to 10. Left hungry and disappointed.
Stayed 1 night in Oct 2023
Response from Kathy on 24 Oct 2023
My apologizes on the the hours of breakfast. I am saddened that you missed it.I am happy though that the stay was great.Please visit again soon.

10/10 Excellent

Aubrey

Stayed 1 night in Oct 2023
Response from Kathy on 31 Oct 2023
Thank you Aubrey for the 5 rating on you stay with us in Watertown. Hope to see you again.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very quick, overnight stay. The room was nice with one of the best beds I've slept in at a hotel, and very clean. Standard breakfast, nothing fancy, but was good, fresh, and well-stocked. Front desk clerk at check-in was super friendly.
Stayed 1 night in Sep 2023
Response from Kathy on 5 Oct 2023
Thank you Carla for taking time to review your recent stay at our Quality Inn & Suites in Watertown, SD. We appreciate the kind words and hope to have you come back soon.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular Quality Inn was particularly clean, quiet, up-to-date look, front desk customer service person very helpful. All in all, I was pleasantly surprised how nice the room and the hotel were--considering I generally stay at 5 star hotels when travelling. I will definitely stay here again when in the Watertown area.
Stayed 1 night in Sep 2023
Response from Kathy on 29 Sept 2023
We sure hope you do stay again Carla. Thanks for the review. Very appreciated.

8/10 Good

Sveinn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly, thanks!
Stayed 1 night in Sep 2023
Response from Kathy on 18 Sept 2023
Thank you for staying at our Quality Inn & Suites. Please come back again when you are in the area.

10/10 Excellent

clinton

Stayed 1 night in Sep 2023
Response from Kathy on 29 Sept 2023
Thank you Clinton for the 5 rating. Myself and staff always love it when we can make our guests comfortable and happy.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
Was a nice room, clean and well kept.
Stayed 2 nights in Sep 2023
Response from Kathy on 7 Sept 2023
Thank you for such a great review of your recent stay Jason. Your satisfaction is so important to us.

8/10 Good

CATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kathy on 7 Sept 2023
Thanks Cathy for choosing our Quality Inn & Suites in Watertown. We surely appreciate your business.

10/10 Excellent

Jolene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to access from the interstate.
Stayed 1 night in Sep 2023
Response from Kathy on 7 Sept 2023
We are conveniently located off of Hwy 212 and I-29. Easy to find right behind McDonalds.Thank you Jolene for your stay.

10/10 Excellent

Ellen

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Kathy on 7 Sept 2023
Thank you Ellen for the great rating on your recent stay at Quality Inn & Suites in Watertown. We hope to see you again in the near future.

10/10 Excellent

Desirae

Stayed 1 night in Aug 2023
Response from Kathy on 29 Sept 2023
Thank you Desirae for choosing to stay at our Quality Inn & Suites. Hope you can return and stay again soon.

10/10 Excellent

George

Travelled with family
Liked: Amenities
Clean, modest accommodations with good breakfast. I’d stay there again for sure.
Stayed 1 night in Aug 2023
Response from Kathy on 3 Sept 2023
George we hope to see you back soon. Thank you so much!

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Kathy on 3 Sept 2023
John the 10 rating is super. Thank you!

10/10 Excellent

Mickee, Phx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here, even got the same room as before. Clean room, comfortable bed, the best water pressure in the shower, and huge area for the dogs to run around.
Stayed 1 night in Aug 2023
Response from Kathy on 3 Sept 2023
Thank you so much for your review and kind words Mickee. We try hard to make all our guests happy.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kathy on 3 Sept 2023
Shelly thank you for the great rating of your stay. We appreciate your business.

10/10 Excellent

Dana

Stayed 1 night in Aug 2023
Response from Kathy on 3 Sept 2023
Thank you for choosing Quality Inn & Suites Watertown SD. We appreciate your 5 rating of your stay and hope to see you again.

4/10 Poor

Jamie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kathy on 3 Aug 2023
Thank you for taking time to do a review. We appreciate your business.

10/10 Excellent

melanie dees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most gracious kind staff i have ever encountered. The night front desk Joanne and day front staff Kathy are genuinely friendly and helpful. Samuel who cleans the room does a terrific job and the lovely petite blond in the dining room is patient with all while hard at work. Loved these people and the facility. If all Quality Inn's are like this one sign me up !
Stayed 1 night in Jul 2023
Response from Kathy on 3 Aug 2023
Thank you so much Melanie. We are bursting at the seams! Such nice and kind words. We hope to see you again sometime.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kathy on 5 Jul 2023
Charles thank you so much for choosing our Quality Inn & Suites and for rating us so highly.

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
HOT TUB WORKED!
Stayed 2 nights in Jun 2023
Response from Kathy on 3 Jul 2023
Yes our Hot Tub is very seldom down and out of service unless it is beyond our control. I take it you like the hot tub and hopefully got to relax a bit.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very friendly staff, clean welcoming atmosphere. Room nice and quiet. Pool area nice. Breakfast was good.
Stayed 1 night in Jun 2023
Response from Kathy on 3 Jul 2023
You kind words of praise is so nice. Thank you!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Response from Kathy on 26 Jun 2023
Thank you Angela for the review. Short and sweet!We loved it!

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place - let us check in early
Stayed 1 night in Jun 2023
Response from Kathy on 26 Jun 2023
We do try to accommodate early check ins if all possible. Glad we could get you in.Thanks for staying and come back when you can.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Liked all of it. The best place we stayed during our trip.
Stayed 2 nights in Jun 2023
Response from Kathy on 26 Jun 2023
Thank you! Now you have made us feel wonderful!Hope you can return sometime.

10/10 Excellent

GENE FLORES, Phoenix

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Manager Tracy was amazing for giving us a ride to the airport due to no show of Lyft. She went above and beyond her call of duty so we wont miss our flight early in the morning.
Stayed 2 nights in Jun 2023
Response from Kathy on 13 Jun 2023
I will share your thank you with Traci. Glad she was able to help you.