"I would 100% stay here again. Prefect location only blocks away from Yale University. Convenient and walkable to lost of attractions. The staff was extraordinarily helpful. The hotel has a nice restaurant and bar on the 19th floor with a beautiful view of Yale Campus. Some reviews stated the decor was dated so I was a bit apprehensive, but I was pleasantly surprised. True, the underground parking garage is a bit tight but parking overnight was only $25 and that's a deal where I come from. Plus I got a great room rate on Expedia."
"Great room, kind staff, very clean atmosphere. My only qualm was the parking situation. It’s downtown New Haven so it’s to be expected, but we didn’t know there was an attached parking garage available, so we walked a block to another garage. Which made no difference to our trip at all as we wanted to explore downtown anyway."
"Room was not as advertised. Pictures dont match at all. Was supposed to be a king size bed, was a full size bed. Floor was sticky in multiple spots & the inside of fridge was dirty. Ended up driving 2 hours home after a concert & didnt stay the night the room was so gross."
"The room was nice and clean the staff were very nice and caring! Regina and Gabriel were very helpful , nice and respectful! The only thing I had an issue with is the guest above me were blasting music so loud that I would not hear anything but Gabriel did handle it and it did stop ."
"I stayed with my family for one night and hotel was clean and rooms and bathroom were good size except I wish they maintained the pool a little better as many of them couldn’t swim as it had too much chlorine and was making my kids eyes red and itchy. It’s little disappointing, Specially when you try to book a hotel that has a pool and the pool is not maintain well. I am glad I included the breakfast package and it was really nice space to enjoy the hot breakfast. Overall it was a good stay."
"A completely excellent hotel. I would live here. Staff A+. Room A+. Cleaning A+ Reception and its quirky but professional amenities A+ It is even in the 'town centre' so local shops etc are on your door step. The pure luck of finding this place was luck indeed."