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Our stay was good overall. The only thing I wish this hotel had was breakfast included.
Katie
Stayed 2 nights in May 2024
Response from Scott N on 16 May 2024
Thank you so much for staying with us, i understand that you would like breakfast during your stay, while I don't want you to stay with anyone else but we do have brands in our area that offer the breakfast option with Sonesta - ES Sonesta Fairfax - Select Sonesta Arlington VA - Royal Sonesta in DC
I like staying at the Sonesta Suites when I come to town for work because they are within walking distance of my company's headquarters, good restaurants, coffee shops, and Aldi. The kitchenette is an added bonus that I really appreciate.
Cindy
Stayed 2 nights in Apr 2024
Response from Scott N on 2 May 2024
We are so glad you enjoyed your stay and that you enjoy staying with us. We hope to see you again the next time you are in our area.
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
10/10 Excellent
Syeda Maheen
Business traveller
28 Apr 2024
Liked: Property conditions & facilities
Have said it all
Syeda Maheen
Stayed 6 nights in Apr 2024
Response from Josiah on 29 Apr 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
6/10 Okay
Michele
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
Ahmed was very nice & accomodating. Could have use greater selection in the mini-mini store. Needed extra towels,tissues & pillows. Needs extra waste baskets in the room. No ice machine either. Rugs in the doorways were dirty & edges were frayed.
Michele
Stayed 1 night in Apr 2024
Response from Scott N on 25 Apr 2024
Thank you for staying with us and we hope to see you again soon. The next time you stay with us please be aware we have an Ice Machine in the main building near the lobby and each room has a full refrigerator / Freezer with ice makers. We are working on enhancing our Market however with the ALDI grocery store in the next parking lot we find that most guests find better pricing and better selection by walking over.
Would have got a higher rating but TV not working for 2 nights despite being reported. Nice area to stay if you have a car.
Stephen
Stayed 2 nights in Apr 2024
Response from Scott N on 22 Apr 2024
Good afternoon. I am very sorry for that experience and I would love to speak with you a little further to gather information on how to ensure this does not happen again. As the GM I remember having a conversation with my associates on how to handle and resolve this matter, it does not appear it was handled correctly and I would love to hear your experience. Scott Newman- General Manager
Quiet area and convenient to shops and restaurants. The suite was roomy and set up well so we were comfortable the whole time we were in the rooms.
Ellen
Stayed 4 nights in Apr 2024
Response from Scott N on 16 Apr 2024
Thank you so much for staying with us during your travel and we hope to see you again soon.
6/10 Okay
Patrick
14 Apr 2024
Disliked: Staff & service
On the other side of the road there is a noisy bar, that blasts music when someone enters exits the bar. Sonesta who is aware of the problem should not rent rooms opposite the bar. Thanks
Patrick
Stayed 4 nights in Apr 2024
Response from ScottN on 16 Apr 2024
Thank you for your feedback, we understand that outside city noise does bother some people and we are sorry that you were not comfortable, the next time you stay with us we will place in you in building B
6/10 Okay
Ghazi
13 Apr 2024
Nice room, did see one bug though
Ghazi
Stayed 1 night in Mar 2024
Response from ScottN on 16 Apr 2024
Thank you for staying with us, I know how it feels to see a bug anywhere inside, with the changing weather I have seen this happen even in my home the past couple of weeks. Thank you for letting us know about your experience.
We are so glad you chose to stay with us, we hope to see you again the next time you are in our area.
10/10 Excellent
Cathy, Woodford
8 Apr 2024
Cathy
Stayed 1 night in Apr 2024
Response from Josiah on 29 Apr 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
Thank you for staying with us, you mentioned the stairs and building and elevator, how was the your room we would love to hear about it. We hope to see you again.
8/10 Good
Dana
Travelled with family
5 Apr 2024
Overall a good fit for our family of five. The sofa bed was not a pull out like we expected and a bit uncomfortable and not big enough for an adult. The staff was very accommodating and the room was clean. Good location.
Dana
Stayed 4 nights in Apr 2024
Response from Scott N on 8 Apr 2024
Thank you so much for staying with us and we are glad you enjoyed your stay and the facility. We hope to see you again soon.
Went with 2 friends and we had a great stay! Room was very clean, room service went above and beyond what we asked, and the man at the desk Malik did an exceptional job. He was more than happy to help with anything we needed. Super kind and made our stay much better!
Samuel
Stayed 3 nights in Mar 2024
Response from Scott N on 25 Mar 2024
We are so glad you enjoyed your stay with us and we hope to see you again soon.
6/10 Okay
Emmanuel
21 Mar 2024
Disliked: Property conditions & facilities
Emmanuel
Stayed 1 night in Mar 2024
Response from Scott.N on 25 Mar 2024
Thank you for staying with us.
8/10 Good
Brian
18 Mar 2024
Liked: Cleanliness, staff & service
Noisy neighbor.
Brian
Stayed 1 night in Mar 2024
Response from Scott N on 19 Mar 2024
Thank you for staying with us, I am sorry you had to deal with a noisy neighbor. If you did not, in the future please inform our front desk as we want Every Guest to have an enjoyable stay.
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
Good location, easy parking, but wish they offered breakfast.
Rhonda
Stayed 5 nights in Jan 2024
Response from Scott N on 30 Jan 2024
Thank you so much for staying with us, we hope to see you again. If you desire a Sonesta that offers breakfast, our location ES SUITES in Fairfax and Select Sonesta in Roslyn VA. these Sonesta brands are awesome as well and offer breakfast options.
Plenty of parking although there is a $5.30 charge to park per night. It isnt expensive but still. Better if it were free. The room was excellent. Spacious. Kitchen had everything. Even an oven and garbage disposal and dishwasher. Wow. I would stay again
Justine
Stayed 1 night in Jan 2024
Response from Scott N on 30 Jan 2024
Thank you so much for staying with us. We hope to see you again the next time you are in our area.
10/10 Excellent
Patrick
Travelled with family
13 Jan 2024
Patrick
Stayed 2 nights in Jan 2024
Response from Scott N on 16 Jan 2024
Thank you so much for staying with us during your travel and we look forward to seeing you the next time you are in our area.
I was very unhappy because I had to move twice and not offered any money back or nothing for my convenience
Scott
Stayed 1 night in Dec 2023
Response from Scott N on 20 Dec 2023
Good morning, please feel free to contact me directly to find out the reasons you were moved during your stay. You can call the hotel direct and ask for Scott - General Manager
Overall great place. Only complaint would be we could smell cigarette smoke every time the heat kicked on but. Friendly staff I would have no problem staying here again
Kris
Stayed 2 nights in Dec 2023
Response from Scott N on 20 Dec 2023
Thank you so much for staying with us, unfortunately I am unable to see your full name to know which room you were in to resolve the issue you experienced during your stay.